Customer reviews for iPad Pro 12.9" (2021)

4.3/5

66 verified reviews in the last 6 months.

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  • S

    Stuart S.

    5/5

    Reviewed in the United States on February 2, 2023

    Price was better than I had seen elsewhere. Delivery was quick and on time. The iPad was in “new” condition-not a mark to be found anywhere. I took a chance buying refurbished and was rewarded with low price, fast delivery and a flawless product.
    iPad Pro 12.9 (2021) 128GB - Space Gray - (Wi-Fi)

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    Purchased on January 23, 2023

  • K

    Katherine F.

    4.6/5

    Reviewed in the United States on March 14, 2023

    Love, love, love my new iPad Pro 12.9 “. Could never tell it was refurbished. Fast, clean and beautiful. My iPad is my life line to family and doing my financial business. This fits the bill perfectly. Thank you for giving me an affordable alternative. Kate
    iPad Pro 12.9 (2021) 256GB - Space Gray - (Wi-Fi)

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    Purchased on February 23, 2023

  • A

    Alan P.

    5/5

    Reviewed in the United States on March 5, 2023

    I bought a 2021 refurbished iPad Pro (12.9 inch) and saved $400 from what I would have paid for a brand new one. I had never bought a refurbished product before so I was pretty nervous about the purchase. The iPad came well packaged and was absolutely flawless. I would challenge anyone to tell the difference between my refurbished iPad and a new one. From this point on I will only be buying refurbished.
    iPad Pro 12.9 (2021) 128GB - Space Gray - (Wi-Fi + GSM/CDMA + 5G)

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    Purchased on February 20, 2023

  • F

    Frank D.

    4.5/5

    Reviewed in the United States on January 31, 2023

    My experience with Back Market has always been on point! For this particular product I am happy with the exception of the charging cord and brick. It takes a long time to charge and both items do not appear to be Apple products and I m ow from experience that even non Apple charging products create an issue with proper charging. As an example I plugged my new iPad in to charge at 8:30PM last night and now at almost 5.00AM it’s not fully charged yet. That tells me it’s not an Apple charger and brick. I would expect to receive Apple accessories for the Apple products.
    iPad Pro 12.9 (2021) 128GB - Space Gray - (Wi-Fi + GSM/CDMA + 5G)

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    Purchased on January 16, 2023

  • W

    William F.

    5/5

    Reviewed in the United States on January 29, 2023

    Back Market is the best web site to buy Mac products from. We’ve purchased a two Ipad Pros. I recommend this site and will order from them in the future. There turn around time is fast and product is shipped securely with a signature required.
    iPad Pro 12.9 (2021) 512GB - Space Gray - (Wi-Fi)

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    Purchased on January 15, 2023

  • S

    Susan B.

    5/5

    Reviewed in the United States on February 6, 2023

    My daughter loves her new iPad! She is a graduate student in Architecture and she says it has transformed how she studies and works. All the love for your prices, including for the warranty, and great customer service!!
    iPad Pro 12.9 (2021) 128GB - Space Gray - (Wi-Fi)

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    Purchased on January 23, 2023

  • C

    Cortney K.

    4.1/5

    Reviewed in the United States on December 25, 2022

    I was surprised that the iPad showed up without a protective soft sleeve, just loose in a bubble mailer inside a flat rate box. Some small cosmetic scratches on the screen gladd (from the bubble mailer?) but not visible when the screen is on. Works fine so far.
    iPad Pro 12.9 (2021) 256GB - Space Gray - (Wi-Fi + GSM/CDMA + 5G)

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    Purchased on December 12, 2022

  • R

    Ralph S.

    4.1/5

    Reviewed in the United States on February 8, 2023

    I’m experiencing a cliche when I save an item on Pinterest, usually when you select an item to be saved a black oval button comes up. When I tap the button is starts to shake really fast. It’s a small problem but I’m afraid it might lead to a bigger problem eventually. Thank you in advance for your help, Diana Salgado(my husband gave this iPad to me for Christmas) No one has contacted me about the cliche I have on the iPad. I need to talk to someone on the phone to convey what’s going on.
    iPad Pro 12.9 (2021) 128GB - Silver - (Wi-Fi)

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    Purchased on January 16, 2023

  • M

    Maria M.

    4.5/5

    Reviewed in the United States on March 28, 2023

    Honestly I was so nervous to buy the iPad but I’m so glad I did. I really enjoy it and not only does it work amazing ! The condition was very good . It had tiny little scratches but it’s not very noticeable unless your all up into the screen. Overall I have had this iPad for more then two months and haven’t had any problems.
    iPad Pro 12.9 (2021) 512GB - Space Gray - (Wi-Fi)

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    Purchased on February 15, 2023

  • T

    Thomas T.

    4.6/5

    Reviewed in the United States on January 27, 2023

    I like it a lot. I feel once one is a 12.9 iPad Pro user, which I’ve been for a long time, there is no other desire for another kind of iPad. The large size is the BEST! And the M1 XDR screen is stunning! The only bug I’ve found is facial recognition isn’t working 100% when I log into iPad. It works great when used for logging into 3rd party sites etc. I’ve bought from you folks before and am satisfied with Black Market! Wonderfully there is 8 months of Apple Care on this unit so I’m going to call Apple about the facial recognition.
    iPad Pro 12.9 (2021) 512GB - Space Gray - (Wi-Fi)

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    Purchased on January 13, 2023