Customer reviews for Refurbished iPad Pro 5 (2021)

Got it for my wife so she could begin using some digital art apps. Purchased an Apple Pencil to go along with it. The unit was in near perfect condition. I have been shopping with back market for years and they have never let me down. Perfect purchase and unit came a day earlier. Loyal customer.

The entire experience was amazing 10/10 would purchase from here. I bought the iPas Pro in “fair” condition but there is only one small visible scratch on the side. The screen works great, speakers work, cameras work and shipping was super quick! Totally worth the value as well, I will definitely buy from here again.

I had to go to this seller because the other one failed me. This seller did an amazing job. I got my iPad that was a great quality for fair condition. No visible scratches or issues. It’s amazing and I’m so grateful.

Couldn’t be happier. I ordered a used iPad Pro and it’s in such good shape, I’m not even sure it is used! Shipping was really fast. This is the third device I’ve ordered from Back Market and I recommend them to everyone talking about getting a new one! Thanks, guys!

Perfectly happy and the iPad Pro surprisingly is clean and scratch free. My daughter is loving it. Only issue was with charger came with less rated one, but sorted out after communicating with the seller. They provide me a credit to buy new charger and let me keep the first one with me.

The IPad is very functional, pretty clean, only one scratch on the front but it’s very minuscule. The only problem and the reason I didn’t give five stars is because the battery life is absolutely shit. Full battery lasts me less than a couple of hours. Other than that, good product.

My experience with buying was amazing fast and easy however shipping through FedEx was probably a bit of a hassle as missing the first attempt then being lied to about the second attempt as I was home and it was never made however thankfully I got the iPad it’s amazing no scratches or anything battery is easily dead but that’s no issue for me as pretty much always have a changer on hand so thank you for the market team for being helpful and amazing

Great product!!! Ordered the good condition and it came almost immaculate. Only 2 minor very tiny scratches, one on the back and one on the outer edge. The black stripe on back is slightly peeling, very minor thing for a used product, nothing a case won’t cover up. Screen in perfect condition. Don’t know the difference between resolutions, never owned an iPad but it seems authentic!! I love it and would order from this seller again!!! Will post a pic later if allowed to

The listings of available devices were not listed in an organized and logical manner. The pricing was confusing when some items listed in “excellent” condition were sometimes priced lower than those in “fair” condition so the selection process took longer than necessary. The buying experience was pretty straightforward. Although would have preferred a PayPal or Venmo payment option for security. The trade-in process needs work from extreme difficulty getting the shipping label function to work, to payment options for payment, to delay in processing the trade-in payment which I am STILL waiting for.