Customer reviews

4.2/5

1,039 verified reviews in the last 6 months.

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  • J

    Jamie P.

    Purchased on January 15, 2024

    4.2/5

    The microphone cuts out a lot while another person Is talking on speakerphone, or if they are streaming on discord etc, everything else with the phone seems great, the screen looks more colorful less orange like my iPhone XS I got a good condition, with a new battery so the battery is new. Both cameras look good, there is a small scratch on the back of the phone but that was listed for good condition so I don’t care much it’s on the back, the front of the phone is good no scratches the sides had no scratches the cameras no scratches, I do have a screen error but that’s bc it was replace most likely, when I do press on the screen you can tell it’s not genuine apple which is whatever (looks better anyways) I’m not tryna be picky but realistic for you guys who will read my review and you decide you want to buy this, it does seem like the iPhone 11 has microphone issues in general so it’s probably just apple in that case not the refurbisher fault, volume is loud and good sounds great, the down volume button is super sensitive though like it does at click like the up button does

    Reviewed in the United States on January 18, 2024

    iPhone 11 64GB - Black - Unlocked
  • S

    Shay G.

    Purchased on March 6, 2024

    5/5

    The phone had a alert saying a part used to repair the phone isn’t a genuine apple product. After I cleared the message and restarted my phone I haven’t seen it again! The phone functions perfectly! Battery life is great! Refurbished tech is the new wave!

    Reviewed in the United States on March 20, 2024

    iPhone 11 64GB - Purple - Unlocked
  • E

    Erica C.

    Purchased on June 21, 2024

    4.8/5

    Upon ordering this phone, I was initially skeptical about its delivery. Much to my amazement, it arrived in immaculate condition, despite being refurbished. I wholeheartedly suggest buying this phone.

    Reviewed in the United States on July 3, 2024

    iPhone 11 64GB - Black - Locked AT&T
  • W

    Wayne R.

    Purchased on April 4, 2024

    5/5

    All is well. My data transferred. I like my phone and will like it better when I learn more how to use it. I was impressed with the help and attention from back market. My phone looks like a new one. A little less battery capacity but for the difference in price and backing of back market it is the place to go for a refurbished device.

    Reviewed in the United States on July 1, 2024

    iPhone 11 64GB - Black - Unlocked
  • C

    Colton M.

    Purchased on January 31, 2024

    4.8/5

    BackMarket is the go to for refurbished phones! They always have pristine condition phones that live up to the description they sell it under. Cheers to BackMarket for the quality service they provide

    Reviewed in the United States on February 19, 2024

    iPhone 11 64GB - Black - Unlocked
  • J

    Joseph R.

    Purchased on January 25, 2024

    4.6/5

    Phone arrived in great condition, was packed well and appears as new. We did have to reset the phone as it arrived full of apps. I believe that a refurbished iPhone should arrive with the “hello” screen running.

    Reviewed in the United States on February 14, 2024

    iPhone 11 128GB - Green - Unlocked
  • M

    Margaret R.

    Purchased on January 8, 2024

    4.5/5

    Nice refurbished phone. My husband likes it much better than his old Samsung phone. The thing I really like is that Back Market stands behind their products. I feel that if anything happened during the warranty period, that they would honor their warranty.

    Reviewed in the United States on January 21, 2024

    iPhone 11 64GB - Black - Unlocked
  • H

    Holly P.

    Purchased on January 9, 2024

    5/5

    I find it difficult to purchase a new cell phone. The prices with cell phone providers is always astronomical. Therefore, I have always purchased refurbished & renewed cell phones. I have gotten them all from Amazon & they sadly don't last very long & they are inferior in quality. My daughter & son in law have begged me to get another better cell phone. I went to my cell phone provider & they appeared to offer deals that I could afford, but then they were all sold out. The other phones they offered were expensive. I searched the internet for best refurbished phones & number one on the list was Back Market. I ended up ordering an iPhone 11 & a case for it. The phone & the case are the best that I have ever had. It's been quite the relief. Back Market offers quality & affordable products.

    Reviewed in the United States on January 21, 2024

    iPhone 11 64GB - Red - Unlocked
  • T

    Tristin S.

    Purchased on February 1, 2024

    4.8/5

    So far so good, I ordered a good iPhone 11 and it came practically perfect! I was pretty sketched out considering it’s a refurbished phone, but no complaints so far!

    Reviewed in the United States on February 6, 2024

    iPhone 11 128GB - Black - Locked AT&T
  • C

    Cassadie R.

    Purchased on June 27, 2024

    4.5/5

    Super happy with my iPhone 11! The only issues I’ve noticed is that it occasionally gets hot while charging and at times it is a bit unresponsive to touch. Both of these issues seem to be few and far between.

    Reviewed in the United States on July 10, 2024

    iPhone 11 128GB - Purple - Unlocked