Back Market

Customer reviews for iPhone 12 Green

4.1/5

1,322 verified reviews in the last 6 months.

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  • P

    Peter D.

    4.4/5

    Reviewed in the United States on October 21, 2022

    The iPhone 12 is cosmetically and technically perfect. From order to delivery, everything was quick and efficient. My only complaint is how much I paid for an out-of-date refurbished phone. Yes, less than what I would have paid Apple, but still more than I would have liked.
    iPhone 12

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    Purchased on September 21, 2022

  • J

    Jon S.

    4.3/5

    Reviewed in the United States on October 2, 2022

    This is the second iPhone I have purchased through Back Market. My first purchase went great. Absolutely no issues with the iPhone 7. This purchase of an iPhone 12, not so good. This was a gift for my wife. The phone arrived and looked great. After many hours of restoring all her information to this 'new' iPhone 12, she realized the ear speaker (receiver) did not work. Much time and effort were spent looking online for any and all fixes for this issue, nothing worked. She also discovered this was a known issue with certain iPhone 12's. She even contacted Apple directly and followed the techs instructions. The tech verified there was indeed an issue with the phone and in order to get it fixed we would have to send it in or drop it off at an Apple store with a possible bill of at least $150 to fix. The nearest Apple store is several hours away from us. My wife needs her phone for work and can't be without it for any length of time. I contacted the seller/refurbisher (CertifiedDirect) and explained the problem. The seller basically said to buy another iPhone, transfer the data to the new phone, send the defective one back, then I would be reimbursed for the original. I offered several ...
    iPhone 12

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    Purchased on September 26, 2022

  • J

    Joseph B.

    4.3/5

    Reviewed in the United States on October 28, 2022

    The iPhone 12 256gb is very nice, and it is in great cosmetic condition. The screen is almost perfect, with very faint almost unrecognizable blemishes. When I put a screen protector and clear case on the phone, you can't even see them. Compared to the iPhone xs I had for almost 5 years, this is a solid upgrade. I really like the new magnetic wireless charging on iPhone 12s, and not having to use the old iphone cord port which always seems to hav issues if you are a heavy user of the phone like I am. My only minor complaints are that the sound is not quite as loud on the alarm or speakerphone. I think this is an iPhone 12 issue though, and not because it is refurbished. Also, the battery health was only @ 87% health when the phone arrived. It still seems to have better battery life than what I had before, but I don't know how it will stand the test of time. Batteries I guess can always be replaced for a fee... All that said, I am very satisfied, and the battery issue is most likely to be expected when choosing "good" instead of "excellent" condition from backmarket, but you save a decent amount of money that way. Overall, a great experience with backmarket - good customer ...
    iPhone 12

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    Purchased on October 13, 2022

  • R

    Richard S.

    5/5

    Reviewed in the United States on November 4, 2022

    I ordered the iPhone 12 128gb in good condition from CertifiedDirect refurbishes. It is my first time buying from this site but thought with the return policy I could at least see it and if it was in too bad condition I would return it. It only took two days for the device to arrive with free shipping. It is in like new condition. I managed to find 1 small scratch on the back. That is the only flaw. It came with 100% battery health. And came with charger cord and sim key. I would definitely purchase from BackMarket again. For what it’s worth, and I don’t know what it means, but UPS said it was sent from AT&T Services. It came unlocked no branding and when I put my Straight Talk (VZW) sim in it and texted 611611 “APN”.. and everything worked. Simply the best choice I could have made for the price. I am fully satisfied.
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    Purchased on November 2, 2022

  • D

    Deino W.

    4.6/5

    Reviewed in the United States on February 23, 2023

    I've had my phone for two weeksnow and it's amazing, I got it in good condition and there were little dents on the sides but they aren't noticeable unless you actually look at the phone, I have a phone case so you can't see it at all. It honestly looks new and no one knows it's a refurbished phone unless they ask where I got it. Shipping was great a back market carried me along every phase it also came with a charging cord. This is the first iPhone I've bought and I'm thankful I didn't buy a new phone. This is the way I'm going to buy my iPhones now.
    iPhone 12

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    Purchased on February 10, 2023

  • D

    David A.

    4.6/5

    Reviewed in the United States on February 21, 2023

    Overall I am very happy with this phone. It has been working flawlessly so far. There was a scratch on the corner of the metal frame that went through the paint (not the glass) that surprised me. However I reviewed the grade levels and this still qualifies as "good" The battery health is at 83 percent, which is above the minimum of 80 percent for backmarket refurbished phones, but not much. Overall I would definitely come back and order again. Thanks!
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    Purchased on February 8, 2023

  • K

    Kirsten G.

    4.8/5

    Reviewed in the United States on February 2, 2023

    So far so good with my second BackMarket refurbished phone! I am a second time buyer with y'all and I am once again impressed with the product. I purchased the "Good" (mid-tier) quality phone and am once again blown away by the condition it's in. Front microphone near the front camera is a little dusty and grimy, but other than that the phone looks brand new. Yep! I'm satisfied!
    iPhone 12

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    Purchased on January 20, 2023

  • L

    Lidia C.

    4/5

    Reviewed in the United States on January 31, 2023

    I know this phone is refurbished. But it came with totally damaged speaker and does not play any audio clearly. Having bought it in excellent condition I did not expect to have this problem. The truth I am quite disappointed and dissatisfied.
    iPhone 12

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    Purchased on January 17, 2023

  • R

    Ryan E.

    4.3/5

    Reviewed in the United States on January 20, 2023

    Super Stoked with how this all turned out. I was ready to buy a new/used phone off of Amazon when a friend linked me to Back Market. Prices were astonishingly good, and reviews were top - so I thought I'd give a a go. I was most impressed with the customer service follow up and the shipping. I browsed and found a phone late Tuesday night and it was at my doorstep Thursday afternoon. That was really, really cool. I got an email every step of the way which instilled confidence. I also really like the way that they make you feel while purchasing. Things like "Our Goodest deals" and "Comes with good Karma" are cute and fun and oddly disarming. The Phone itself - I'm super happy with, it was twice the upgrade I had hoped for coming from an iPhone 6 -> to a 12. The phone was dirty, It was quite obviously owned previously by a lady who had long nails as there were very light surface scratches one the top of the phone from repeated use. Also just about every hole on the bottom of the phone was caked in tan foundation. I spent a good twenty minutes with a toothpick cleaning it out. Not as "Clean and refurbished" as I had hoped, but every other check was met with outstanding service so ...
    iPhone 12

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    Purchased on January 11, 2023

  • P

    Peggy r R.

    4.9/5

    Reviewed in the United States on January 13, 2023

    The phones came quickly. It was a duplicate order.i sent the other pkg back with FedEx,it didn't even make it into the house.392960170123 is the pkg I kept.Hoping for a quick refund. The phone I kept is great, wouldn't even know it was a refurbished. I am definitely glad I found back market. Will most likely use this company again for a refurbished ipad. I have an iPad old . Thank
    iPhone 12

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    Purchased on January 3, 2023