208 verified reviews in the last 6 months.
Sarah M.
Purchased on May 1, 2024
I ordered an iPhone 14 plus in excellent condition but it’s more of a “good/fair” than anything. I’ve bought from back market a few times with great experiences but this one was just not that good. The phone works fine, the battery health is decent (90%) but the sides of the phone were scratched and dirty. Besides that I am pleased with the performance of the phone and the screen and back glass look amazing. I guess it really just depends on the refurbisher.
Reviewed in the United States on July 1, 2024
iPhone 14 Plus 128GB - Purple - Unlocked - Dual eSIMTony M.
Purchased on June 15, 2024
Really enjoy using back market to get refurbished devices, got my laptop through here and my current phone. Seller shipped my phone to me 2 days faster than expected which is amazing! Small issue that when I turn the speaker up past half way I get a rattle and idk how to fix it. Other than that it’s a good refurbish
Reviewed in the United States on July 1, 2024
iPhone 14 Plus 128GB - Blue - Unlocked - Dual eSIMMichael P.
Purchased on May 6, 2024
Previously I have only had new IPhones and was sort of hesitant to purchase a refurbished one. The phone I received from Back Market exceeded my expectations. I ordered the excellent version of the 14 Plus and it is cosmetically and functionally perfect. It also came with a 1 year warranty so Im covered for the next year. This was my first purchase from Back Market and it won't be my last. Kudos to you!
Reviewed in the United States on July 1, 2024
iPhone 14 Plus 128GB - Blue - Unlocked - Dual eSIMJordan S.
Purchased on January 6, 2024
I was sold a STOLEN phone. Purchased back in January, no issues until suddenly out of nowhere my phone wasn’t connecting to the cellular network. I was able to contact AT&T who informed me that the phone I’m using was reported as stolen by a previous owner and this was the reason I was blocked from their cellular network. There’s apparently nothing they can do on their end because my phone has been blacklisted. Clearly a technician or contractor didn’t do their due diligence in checking on this during the refurbishment process. I need to get this issue resolved and someone from Backmarket needs to respond to my email ASAP.
Reviewed in the United States on September 1, 2024
iPhone 14 Plus 128GB - Starlight - Unlocked - Dual eSIMTsm M.
Purchased on September 18, 2024
I gave a 5 because Back market is an excellent place to buy refurbished items. I've ordered from them 4 times. This 4th item from Spry was terrible. Fair was more like poor for iPhone 14 plus I bought. For Spey I would give them 1 star.You ask them a question they don't fully answer it. I've never had a problem with any of the other fair phones but this one the apps on the screen jump without you touching any buttons, the phone was dirty with dents on every corner of the phone. I returned the phone. Also, the company is in MD like me like 25 mins away & it still took the package 2 days to come. I reached out and they responded it was the delivery company. The company was Fed Ex express.
Reviewed in the United States on September 25, 2024
iPhone 14 Plus 128GB - Blue - Unlocked - Dual eSIMAlfredo G.
Purchased on September 22, 2024
I ordered the iPhone 14 Plus 512GB in excellent condition & payed $670(includes tax & shipping). There was tiny scratches by the mute & volume buttons but other than the phone looks brand new. I’ve had the phone for about 2 weeks now & it runs like new. The only thing I wish was better is the battery life it came at 87% I was hoping it would be at least 90% but can get it all. Will be buying products from back market in the future & do recommend buying in excellent condition.
Reviewed in the United States on October 7, 2024
iPhone 14 Plus 512GB - Midnight - Unlocked - Dual eSIMKajen D.
Purchased on September 27, 2024
Came earlier than expected with great packing would definitely recommend this to someone else btw I got the iPhone 14 Plus in fair condition and all it had was a few scratches on the frame other than that flawless screen and back side
Reviewed in the United States on October 4, 2024
iPhone 14 Plus 128GB - Blue - Unlocked - Dual eSIMVincent C.
Purchased on May 11, 2024
This is one of those few instances where I’m more than happy to leave positive feedback. Looking for a newer iPhone (coming from an 11) only because of storage capacity, I wasn’t interested in spending a boatload of cash for an iPhone with all the latest technology. I definitely didn’t need it to be brand new as well. Back Market offered the opportunity for a newer generation phone which by far exceeded the only real requirement I had: greater storage capacity. I ordered an iPhone 14 Plus in “good” condition, and I would say it arrived in practically pristine condition. This seller promptly prepared the order and had it shipped by the estimated date. And the battery was at 100%. I can only speak to my own satisfaction with the order, but I will absolutely consider using this service and seller for any future needs.
Reviewed in the United States on July 1, 2024
iPhone 14 Plus 512GB - Midnight - Unlocked - Dual eSIMRobert H.
Purchased on March 17, 2024
Purchased the iPhone 14 Plus, upgraded from an iPhone 7 I know, a big difference. Needed to upgrade because my iOS wouldn't update to 16 so some of my apps weren't working anymore. I love everything about the purchase. The battery is at 97%, with no scratches or dings on the outside, and the screen is pristine. Ran a diagnostic check with the BackMarket app and everything was good on that end. Very satisfied with the purchase and will come back for other purchases in the future.
Reviewed in the United States on July 1, 2024
iPhone 14 Plus 128GB - Purple - Unlocked - Dual eSIMJewel H.
Purchased on September 1, 2024
Omg!!! I was so nervous to order on back market but once I looked at the reviews I was “thinking”and I finally ordered my new iPhone 14 Plus it’s in great condition and I love it so much 🥳 thank you back market you didn’t let me down. I’m loving my new iPhone!
Reviewed in the United States on September 7, 2024
iPhone 14 Plus 128GB - Purple - Unlocked - Dual eSIM