Customer reviews for Refurbished iPhone 14 Pro 256 GB

1,151 verified reviews in the last 24 months.

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  • J

    Joombie C.

    Purchased on June 9, 2025

    Verified purchase

    I bought an iPhone 14 Pro unlocked and my experience was great! Unfortunately, four days before I bought a screen protector I cracked my screen. Luckily, I added the protection that black market offers for phone so I hope I can get my screen fixed. I am in the process of sending my phone to get fixed after paying a $40 fee.

    Item

    iPhone 14 Pro 256GB - Silver - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 23, 2025

  • M

    Michael G.

    Purchased on July 5, 2025

    Verified purchase

    I am quite pleased with this iPhone 14 Pro. I've purchased two other iPhones before this one and was given iPhones below their proposed quality grade (premium). However, this iPhone 14 Pro in Space Black was borderline flawless (not a single scratch), working smoothly, and best of all, the battery health was at 100%. That's impressive considering it's almost three years old. The iPhone came from Cellular Professor, so I highly recommend getting refurbished from them if it's an option.

    Item

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Premium

    Reviewed in the United States on July 10, 2025

  • W

    Wayne H.

    Purchased on March 10, 2025

    Verified purchase

    Was looking to upgrade my iPhone 7 and came across Back Market. Overall, a very positive experience. Easy to use website that provided confidence in purchasing a refurbished iPhone 14 Pro. I especially like the Deep Purple option. During the entire purchase process, Back Market kept me informed, including shipping times. Also, Back Market provided a refund for my iPhone 7. Not a lot given its age but I preferred not to have it end up in landfill, so another plus for me. I’d highly recommend Back Market for used, refurbished electronics.

    Item

    iPhone 14 Pro 256GB - Deep Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 23, 2025

  • B

    Bernardo M.

    Purchased on November 29, 2024

    Verified purchase

    I don’t usually leave reviews but this time I’m compelled to write one. It’s my first time using backmarket to purchase a refurbished phone for my Mom as a xmas gift. I opted for the excellent condition. Honestly, I was thinking twice to make a purchase thru backmarket because of the mixed reviews that I’ve extensively read, especially the words “brittle screen display” “non-genuine parts installed” such and such. But since, backmarket offers 1-year warranty and 14-day return policy, it’s a no brainer. Thus, I went ahead and made the purchase. The iPhone 14 Pro arrived quick and upon examining it more thoroughly, it’s basically flawless like brand new just like you get from apple, other than 85% battery life (which I’m about to get replaced by apple anyway). I’m so happy about this transaction and I highly recommend it to people who are in the market for one without costing you arm and leg. Shout out to Supplytronics!

    Item

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on December 15, 2024

  • C

    Caitlin C.

    Purchased on December 6, 2024

    Verified purchase

    I am very happy with the quality of the refurbished iphone 14 pro I got. And the case and screen protectors are wonderful! First time purchasing a refurbished phone and will definitely be doing so again from here on out!

    Item

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Reviewed in the United States on December 25, 2024

  • S

    Sean H.

    Purchased on April 9, 2025

    Verified purchase

    This was my first time using BackMarket and the experience was pretty good. Refurbisher was Certified Direct, the phone received was in great condition, battery at 88% which I expected for a two year old phone. My only grapes are shipping took a little longer than expected and the phone just needed a liitle more through of a cleaning. Overall great first experience, would use BackMarket again!

    Item

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Good

    Reviewed in the United States on April 20, 2025

  • T

    Tyler H.

    Purchased on November 16, 2024

    Verified purchase

    Ngl, this phone tuff asff I love it it just came in 2 hours ago. Ordered in fair condition and is nearly excellent, despite 3 very small and barely noticeable scratches on the screen. There are scuffs on the edge of the phone on the metal part, but that is expected, and aswell barely noticable. 10/10. will get my next phone from here, I love it, and very fast shipping, came in 4 days after purchasing. The battery is at 86%, but I dont mind, but if you do, add the battery replacement option, or go with the better options instead of fair.

    Item

    iPhone 14 Pro 128GB - Silver - Unlocked

    Condition

    Fair

    Reviewed in the United States on November 20, 2024

  • S

    Sarah F.

    Purchased on March 6, 2025

    Verified purchase

    Back market is where I always go to get my refurbished phones. They’re basically like brand new so I save money on refurbished. I’ve never had a problem. Quick deliveries. I’ve never needed customer service but everything seems awesome with you guys. Thanks!

    Item

    iPhone 14 Pro 512GB - Deep Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 23, 2025

  • K

    Kyleigh D.

    Purchased on February 4, 2025

    Verified purchase

    So it’s been exactly a month with this new Iphone and it works great! I have ordered from Back-market before in the past and was not disappointed at all! So this time I had faith that this phone would be amazing! It literally looked brand new like you could NOT tell it was refurbished at all! Such a beautiful phone, thank you Backmarket!

    Item

    iPhone 14 Pro 512GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 8, 2025

  • D

    Dustin C.

    Purchased on February 8, 2024

    Verified purchase

    Ordered a refurbished iPhone 14 Pro and it came looking brand new, battery level 100%, with a charging cord as well. The whole process was really smooth and easy. Been recommending Backmarket to my coworkers and friends I'm so thrilled. The payment options are also wayyyy more generous than anything you'll get from a cell phone shop.

    Item

    iPhone 14 Pro 256GB - Deep Purple - Unlocked

    Condition

    Fair

    Reviewed in the United States on February 15, 2024