1,191 verified reviews in the last 10 years.
Joombie C.
Purchased on June 9, 2025
Verified purchaseI bought an iPhone 14 Pro unlocked and my experience was great! Unfortunately, four days before I bought a screen protector I cracked my screen. Luckily, I added the protection that black market offers for phone so I hope I can get my screen fixed. I am in the process of sending my phone to get fixed after paying a $40 fee.
Condition
Fair
Reviewed in the United States on June 23, 2025
Michael G.
Purchased on July 5, 2025
Verified purchaseI am quite pleased with this iPhone 14 Pro. I've purchased two other iPhones before this one and was given iPhones below their proposed quality grade (premium). However, this iPhone 14 Pro in Space Black was borderline flawless (not a single scratch), working smoothly, and best of all, the battery health was at 100%. That's impressive considering it's almost three years old. The iPhone came from Cellular Professor, so I highly recommend getting refurbished from them if it's an option.
Condition
Premium
Reviewed in the United States on July 10, 2025
Linda l. M.
Purchased on August 12, 2025
Verified purchaseMy phone arrived when it was supposed to. It was packaged well, and despite it being labeled as “fair” I only could barely see a tiny little scratch on the side. Once I put a case on there – no more scratch! The phone powered on and worked just like it was new from Apple. I will definitely be buying from back market again and will be recommended them to anyone in the market for refurbished electronics.
Condition
Fair
Reviewed in the United States on August 24, 2025
Wayne H.
Purchased on March 10, 2025
Verified purchaseWas looking to upgrade my iPhone 7 and came across Back Market. Overall, a very positive experience. Easy to use website that provided confidence in purchasing a refurbished iPhone 14 Pro. I especially like the Deep Purple option. During the entire purchase process, Back Market kept me informed, including shipping times. Also, Back Market provided a refund for my iPhone 7. Not a lot given its age but I preferred not to have it end up in landfill, so another plus for me. I’d highly recommend Back Market for used, refurbished electronics.
Condition
Excellent
Reviewed in the United States on March 23, 2025
Tyler H.
Purchased on November 16, 2024
Verified purchaseNgl, this phone tuff asff I love it it just came in 2 hours ago. Ordered in fair condition and is nearly excellent, despite 3 very small and barely noticeable scratches on the screen. There are scuffs on the edge of the phone on the metal part, but that is expected, and aswell barely noticable. 10/10. will get my next phone from here, I love it, and very fast shipping, came in 4 days after purchasing. The battery is at 86%, but I dont mind, but if you do, add the battery replacement option, or go with the better options instead of fair.
Condition
Fair
Reviewed in the United States on November 20, 2024
Bernardo M.
Purchased on November 29, 2024
Verified purchaseI don’t usually leave reviews but this time I’m compelled to write one. It’s my first time using backmarket to purchase a refurbished phone for my Mom as a xmas gift. I opted for the excellent condition. Honestly, I was thinking twice to make a purchase thru backmarket because of the mixed reviews that I’ve extensively read, especially the words “brittle screen display” “non-genuine parts installed” such and such. But since, backmarket offers 1-year warranty and 14-day return policy, it’s a no brainer. Thus, I went ahead and made the purchase. The iPhone 14 Pro arrived quick and upon examining it more thoroughly, it’s basically flawless like brand new just like you get from apple, other than 85% battery life (which I’m about to get replaced by apple anyway). I’m so happy about this transaction and I highly recommend it to people who are in the market for one without costing you arm and leg. Shout out to Supplytronics!
Condition
Excellent
Reviewed in the United States on December 15, 2024
Caitlin C.
Purchased on December 6, 2024
Verified purchaseI am very happy with the quality of the refurbished iphone 14 pro I got. And the case and screen protectors are wonderful! First time purchasing a refurbished phone and will definitely be doing so again from here on out!
Condition
Good
Reviewed in the United States on December 25, 2024
Joe R.
Purchased on July 19, 2025
Verified purchaseThey really fulfill what they promised! iPhone is like new! I love it! Definitely will buy from here again.
Condition
Premium
Reviewed in the United States on August 3, 2025
Joy C.
Purchased on April 30, 2025
Verified purchaseIt’s perfect I love how fast it is! My sister and I got my mom a iPhone 14 Pro from here for Mother’s Day! I also recommend this site to everyone looking for an upgrade without the hassle and crazy prices (you guys should sponsor me haha)🤣
Condition
Excellent
Reviewed in the United States on May 14, 2025
Sarah F.
Purchased on March 6, 2025
Verified purchaseBack market is where I always go to get my refurbished phones. They’re basically like brand new so I save money on refurbished. I’ve never had a problem. Quick deliveries. I’ve never needed customer service but everything seems awesome with you guys. Thanks!
Condition
Excellent
Reviewed in the United States on March 23, 2025