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Verified customer reviews for Refurbished Samsung Galaxy A54

4.2/5

16 verified reviews in the last 6 months.

4-5 stars
82%
3-4 stars
6%
2-3 stars
0%
1-2 stars
12%
L

Lynda S.

5/5

Reviewed in the United States on October 26, 2023

Thank you, Backmarket! galaxy A54 arrived ahead of schedule. It looks new, so far, I'm happy with the purchase. I'm new to Samsung and trying to find my best fit. this is my 3rd purchase from BM, Absolutely loved my first phone (Note10+) which couldn't be fixed under warranty, but BM gave me a full refund after 11 months. Appreciate the customer support, value, and quality. Galaxy A54 Unlocked has been easy to set up and other than all the buttons being on the right side of the phone (all previous phones had buttons on Left side or power/R, Volume/L). For a budget Galaxy, vs Flagship, this phone does not short! Camera is excellent. I like the edge bezel, crystal clear screen and east to navigate. Phone came with USB-C to USB-C cable and wall wort. Sweet!
Galaxy A54 - Unlocked

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Purchased on October 22, 2023


R

Raul C.

4.4/5

Reviewed in the United States on October 29, 2023

First time using Black Market and I tried it on two phones, both were A54 phones. So far so good. The phones look perfect and seem to be working in perfect order. Hoping they will last a while as I bought them for seniors who were older. Only bummer thing is that they do not come with chargers. I have bought phones on eBay before and they all came with chargers.
Galaxy A54 - Locked Verizon

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Purchased on October 15, 2023


M

Michael T.

4.5/5

Reviewed in the United States on November 30, 2023

The "unlocked" phone itself that "Works with all carriers" was amazing! Excellent condition, booted up very quickly and I inserted my sim card and began personalizing my phone. It went very smoothly and appeared to be working via wi-fi, however, I did not notice until hours later that I was not receiving texts or calls. I tried myself to verify the phone's IMEI with cricket, website said not compatible. I tried text chatting with cricket customer service. They told me, with no specific reason, that the device is not compatible. Later I got with a live representative over the phone and again I was told the device was not compatible. When I asked why my phone was able to work for a few minutes after inserting the sim card and then stopped working minutes later, all they could/would tell me was that the device is not compatible with their network. I asked how I could MAKE it compatible, and they told me the only solution is to purchase a different device that is compatible. I tried backmarket's website about how to use unlocked devices, long story short it did not help. Buyer beware; this "unlocked" phone may not "Work with all carriers". As I said before, I do really like the pho ...
Galaxy A54 - Unlocked

Overall performance