Customer reviews for Refurbished iPhone Rose Gold

Thank you Back Market, for your service as the go between service for connecting buyers and refurbishers of various products. This was my first experience of both purchasing a refurbished iPhone, and trading in my previous iPhone, from other than Apple direct. I did my research first to be sure of how I could ensure the best outcome, and this is my advice to others: Purchase a refurbished iPhone described as no less than “Excellent” condition. It may cost you a little more than lesser condition described refurbished iPhones, but you likely will be more satisfied with the condition of the device you receive. I wanted to trade in my excellent condition iPhone XR and purchase an iPhone 13 Mini 256GB in color green. I was unable to acquire the iPhone 13 Mini 256GB in green as neither new nor refurbished direct from Apple. So I had to look elsewhere. That is where Back Market came in. I really like the fact that Back Market gives a 30 day return policy in case you are not happy with the item you receive, and an automatic 1 year warranty for issues beyond the first 30 days. I’m very happy with both the purchase and trade-in experiences. Just FYI: Each transaction, the purcha...

I bought my first refurbished IPhone with Backmarket in 2019 - an IPhone 7. I got it in the "excellent" condition and it was excellent for 5 years! I loved my IPhone 7 and the only reason I gave it up was because the IOS would only go to 14 and some of my needed apps did not support IOS 14 anymore. So with a great deal of research, including articles on BackMarket, I decided on an IPhone 13, again in "excellent" condition, trading in my old Iphone 7. Trade-in super easy - was given a trade-in price within seconds, free shipping, constant communication, and $ within my bank account all within a week. As for my IPhone 13 - Apple has made copying from old phone to new phone a breeze (not like the old days with needing to backup and copy from ICloud). The Iphone 13 came well packaged and yes, in excellent condition. Beautiful phone. I highly recommend BackMarket to anyone looking at getting a "new" phone. Website so easy to navigate, great customer service and clear communication, AND most important, doing something nice for our cherished planet.

I bought the iPhone 15 Pro Max from Back Market and I have had it for almost a month now and there have been no problems! There are no scratches on the front glass. The cameras work excellent there are no scratches on the back. They use genuine refurbished parts. All of my parts are from Apple nowhere does it say in my settings that there is an unfamiliar or unrecognized part. The only thing I would have to mention is when I charge my phone. It seems to get really warm. I don’t know if that is a product thing or a refurbished thing. I did some research and it does say that the iPhone 15 Pro Max did get pretty warm when charging. Other than that, the phone works excellent. I am satisfied.

My experience with Back Market has been tremendously positive. This phone was the 4th item I've purchased refurbished from Back Market. The iPhone 15 quality is certainly better than the iPhone 12 I traded in. One downside is the phone has crashed a few times while in Portrait mode in the camera app. The OS froze then the screen went fuzzy. I had to manually reboot the phone a couple of times. On the 12 it would sometimes lag in Portrait mode but this was a first. I'll keep an eye on it.

this isn't my first purchase from backmarket. that is why i brought my business back to them. I am very happy with my first purchase, even more happier with my latest purchase of a iphone 11. It looks great and works well. I highly recommend buying the refurbished products from them. They stand by there products. great doing business with you backmarket. looking forward to doing future purchases with you. until then thank you very much!

I received my IPhone 15 plus about a week ago and it has been well worth the purchase. The phone came with barely any visible scratches (excellent condition selected) and is at 100% battery capacity. I highly recommend refurbished phone markets like the back market. It just seems like a much smarter purchase.

I been using the iPhone for almost 2 weeks now, this is not my first purchase from back market and I never disappointed with their products and services. I ordered the iPhone 13 Pro alpine green and I’m very impressed with that color. The iPhone arrived pretty quick and the condition is flawless. The phone runs smooth and the battery lasted about day and a half. So far so good. I’ll definitely continue doing business with back market and their awesome refurbished items. Thanks!!

I was worried it might be a scam, but it turned out to be a real deal. Back Market is a reliable source for refurbished phones. They responded quickly and professionally. I'd recommend them to anyone looking for pre-owned phones. I got a used iPhone 15 Pro Max for my daughter from back market, I won't feel so back if she broke it or lose it.

Was looking to upgrade my iPhone 7 and came across Back Market. Overall, a very positive experience. Easy to use website that provided confidence in purchasing a refurbished iPhone 14 Pro. I especially like the Deep Purple option. During the entire purchase process, Back Market kept me informed, including shipping times. Also, Back Market provided a refund for my iPhone 7. Not a lot given its age but I preferred not to have it end up in landfill, so another plus for me. I’d highly recommend Back Market for used, refurbished electronics.