Customer reviews for Refurbished Lenovo IdeaPad

Overall rating

1,348 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Walter alejandro G.

    Verified

    Reviewed 11/2/25, United States.

    I couldn't be happier with my new ThinkPad T480S, everything about my experience buying from Back Market was amazing! From the delivery updates, the quality in which I received the box and the excellent condition in which the computer was. My device is running like brand new, I would 100% purchase again from Back Market.

    Condition

    Excellent

    Purchased

    10/23/25

  • Suzanne O.

    Verified

    Reviewed 5/6/25, United States.

    I ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.

    Condition

    Fair

    Purchased

    4/17/25

  • Ashley A.

    Verified

    Reviewed 8/26/25, United States.

    I've had this laptop for about a week and a half. I was worried about getting a refurbished laptop but the laptop works perfectly. I use it primarily for school and it is able to handle multiple tabs. Overall happy I made the purchase and got it for a good price.

    Condition

    Excellent

    Purchased

    8/12/25

  • Karen R.

    Verified

    Reviewed 10/21/24, United States.

    The Lenovo laptop was delivered earlier than expected, in excellent condition for a refurbished computer and was very easy to set up. It is used lightly, mainly with social media so it is most satisfactory especially for the price.

    Condition

    Excellent

    Purchased

    10/2/24

  • Kathleen E.

    Verified

    Reviewed 1/19/25, United States.

    My refurbished Lenovo T490 is super. Very clean and very functional. I appreciate the updates on shipping, the way it was packaged, and how much lighter, and how much faster and easier it is to use. Finally, I am happy to help keep one more laptop out of a landfill. I will definitely recommend BackMarket to my acquaintances.

    Condition

    Good

    Purchased

    1/5/25

  • Lisa B.

    Verified

    Reviewed 12/26/24, United States.

    This is a newer version of my old computer. This was a refurbished model and honestly you wouldn't be able to tell except for the label on the box. Works perfectly, no issues at this point. The transaction with Back Market was easy, shipping quick. I would shop with them again.

    Condition

    Excellent

    Purchased

    11/24/24

  • Dominik L.

    Verified

    Reviewed 11/22/24, United States.

    Fantastic! After some negative experience with another vendor (Regadget LLC) who sent me an "excellent" notebook with different (less performant) specs and vinyl glued over the actual less than "excellent" condition, I now received a truly excellent notebook that is worth its description. Actually it looks, feels and behaves like new! Whenever I am buying another piece of hardware on backmarket, I'll make sure to buy from BuyRefurbished!

    Condition

    Excellent

    Purchased

    11/13/24

  • Phillip K.

    Verified

    Reviewed 11/10/24, United States.

    This new laptop is exactly what I needed, and I got it for a fraction of the competitors' prices. I guess it has been refurbished, but I would never know if they didn't tell me. Top-notch service and competitive prices will keep me coming back.

    Condition

    Excellent

    Purchased

    9/30/24

  • Blue N.

    Verified

    Reviewed 7/5/24, United States.

    I love the computer. I love the fact that it is a touch and I am super excited to use this. This will benefit me a lot and I will be able to start my business. Thank you Back Market for everything. I will continue to use you guys. Thank you for the clean cut delivery. Keep up the good job. I recommend Everybody use this for any electronics low prices.

    Condition

    Excellent

    Purchased

    6/29/24

  • Thomas M.

    Verified

    Reviewed 10/22/25, United States.

    The only problem I ran into is the lack of WiFi drivers on the version of Windows that was pre-installed. I was able to plug directly into my router to solve the issue, but it could have definitely been a show-stopper for others. Otherwise I love it, and it's been great!

    Condition

    Fair

    Purchased

    10/9/25