Reviewed 12/3/24, United States.
For anyone else that was super worried to purchase from back market because of bad reviews or uncertainty of buying refurbished, here is my honest review as someone who was on a budget and looking for a MacBook for college. I too was super nervous about spending so much money on a MacBook Air without actually seeing it, but saw a ton of good reviews with this vendor and decided to trust it. I ended up buying a 2020 MacBook Air M1, 16GB Ram, with 256GB of storage in the color space grey in good condition. To my shock, the MacBook came in five days, even faster than it was expecting to come. When I opened the MacBook, it was wrapped in a heavy duty box with a thick bubble wrap to make sure it was super safe. When I opened the MacBook it looked AMAZING. There were a few small scratches on the underneath side of the Mac, but the top was absolutely flawless. I am so happy with this purchase and could honestly say that this is a great vendor that can be trusted! Even saved a few hundred bucks buying from back market instead of Apple! As far as everything else goes, the computer seems to operate perfectly, all speakers work. All buttons are in tact, and the touch pad is responsive. I hope my review helps some of you!
Condition
Good
Purchased
11/28/24
Reviewed 9/18/25, United States.
I was so nervous to buy a refurbished MacBook from this website. I was even more nervous when I received my very first MacBook and it looked like it had been dropped from the Empire State Building. Huge dents on the top of the lid, and every corner had giant gashes to where there were even chunks of metal missing. I knew I had ordered one in “fair” condition but all the reviews I had seen had shown really nice looking ones, even ones in fair condition were pretty pristine. So I just sighed and wished I had paid a little extra for “good condition”. But then I opened the lid, and was really mad. The screen also had damage which was NOT supposed to happen even in fair condition. Several areas of pixels missing, and in the corner was a foggy like appearance. I contacted customer service and they immediately told me my options - return for a refund, or return and see if the sender could repair it. If they couldn’t, they would replace it. I opted to send it back and get it repaired if able, or replaced. It couldn’t be repaired, so I was sent a replacement. And let me tell you - my replacement is PERFECT! Not one dent, ding, or scratch. It’s SOOOO pretty. It looks brand new, and more importantly it works great. 100% battery health as well. Throughout the whole process, Back Market’s customer service was quick to communicate and check in with me. This speaks volumes and I will absolutely purchase through here again!
Condition
Fair
Purchased
8/15/25
Reviewed 8/21/25, United States.
GREAT!! I was iffy at first because of some bad reviews, but it came looking new and had a good battery life of 80%. I recommend BackMarket! Its better than buying refurbished items from, lets say best buy. Trust me on this guys!
Condition
Excellent
Purchased
8/3/25
Reviewed 9/16/25, United States.
Absolutely love it!! It did come with a very tiny dent on the face of the Mac near the Apple logo but I’m completely fine with that! No joke to those looking for MacBook’s this is where to buy one affordably.
Condition
Fair
Purchased
8/28/25
Reviewed 11/26/24, United States.
I ordered the MacBook Air in Excellent condition and the delivery came as expected. My MacBook came in perfect condition with no scratches and it came with a brand new Apple charger. I am so impressed with my order.
Condition
Excellent
Purchased
11/20/24
Reviewed 9/15/25, United States.
I was so impressed with the quality, delivery time and performance of my Macbook pro. I was a bit cautious as I usually purchase brand new, but the reviews both on the site and from a friend who recommended this service were spot on. I was able to stick to my budget and I have zero complaints with the excellent quality I in fact received. Well done!
Condition
Excellent
Purchased
9/2/25
Reviewed 9/10/25, United States.
This is not the first time I've ordered refurbished Apple products from BackMarket, and I'm always pleased. The product I ordered came in excellent condition as promised, and the only problems I had with it was simply due to waiting seven years to upgrade my computer, so not a problem with the MacBook Air at all!
Condition
Premium
Purchased
8/22/25
Reviewed 7/21/25, United States.
My computer arrived in beautiful condition. I love how easy it was to customize what you want to buy to find the perfect price. I easily saved half of what I would have spent at the Apple Store yet it still feels brand new. The process was seamless and I got a great price for my trade-in. I’m beyond pleased with my experience here, and I tell everyone (even if they don’t ask 😅) to shop here. Thank you, thank you!!
Condition
Excellent
Purchased
7/15/25
Reviewed 1/3/25, United States.
A bit of a dent in the corner in this “Excellent” condition. It’s not anyone’s fault, but the Macbook Air is still very much “excellent” in my eyes. Works very well, very impressed. No other visible physical flaws other than what I just mentioned.
Condition
Excellent
Purchased
12/26/24
Reviewed 8/18/25, United States.
For a laptop listed in fair condition, this MacBook looked great to me. Once I put a case on it, it looked even better. There were barely any scratches—just one small dent on the front and some normal wear near the charging port. Overall, I’m very happy with the purchase.
Condition
Fair
Purchased
8/13/25