Customer reviews
4.7/5
293 verified reviews in the last 6 months.
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Josef N.
Reviewed in the United States on February 25, 2024
5/5Another great purchase from Back Market :). I’ve ordered multiple iPads from Back Market previously; this was my first laptop purchase. As expected, the MacBook Air was delivered extremely quickly — within 1 day of purchase (actually faster than expected!). Safely packaged. MacBook Air came in the original Apple box (though the Apple box did have a big white sticker label — which made it clear it wasn’t brand new). MacBook Air was in great condition as promised. No issues setting it up. Back Market has repeatedly delivered great products to me. As someone who loves to buy products refurbished to save some money, Back Market is a site I look forward to continue using!MacBook Air (2023) 15.3-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GBPurchased on January 30, 2024
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Kathleen R.
Reviewed in the United States on January 11, 2024
5/5I’m so happy with my new reconditioned computer from Back Market! It arrived well-packaged and in excellent condition. Transfer of data from my old MacBook Air was seamless and I couldn’t be more pleased.MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GBPurchased on December 26, 2023
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John T.
Reviewed in the United States on February 4, 2024
5/5I was pleasantly surprised, the refurbished MacBook Air (2020) arrived within a few days, and it is in PERFECT condition. No scratches or any issues, battery is still in top level health. This was by far the BEST deal I could find online on this model. I only order from Backmarket for my used tech now. Whenever I did have even the slightest issue, their customer service has been great. It might take a day for them to reply to me, but they have always resolved any issues I had. I can not recommend this website enough! Thank you BackMarket! 10/10MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GBPurchased on January 20, 2024
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Quincy A.
Reviewed in the United States on January 10, 2024
4.6/5i’m very impressed so far! everything seems to work well and the maximum capacity for the battery is at 98% which is pretty good for a refurbished item. unlike some reviews i’ve seen for this seller i received a real apple charger with my macbook! only time will tell for something but overall i recommend this seller.MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GBPurchased on January 4, 2024
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Aaron B.
Reviewed in the United States on December 25, 2023
5/5First time buying refurbished and I couldn’t be happier. My Air was superbly packaged and even included a soft-touch protective case and keyboard protector. Everything looked and felt brand new, and I was delighted to power on the laptop to find a healthy battery and a system that’s been working like a dream since day one. Gold star experience from purchase to unboxing — will definitely come back here for my next Apple!MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GBPurchased on December 9, 2023
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Ronald S.
Reviewed in the United States on December 3, 2023
4/5I really liked that package arrived on time and the laptop looked like new even though it's refurbished. I did not like that the charger that was included was not an original Apple product. If I am paying so much I believe the original should be included.MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GBPurchased on November 25, 2023
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Danijha F.
Reviewed in the United States on April 21, 2024
5/5It’s everything I was hoping for! I’ve never been happier about a refurbished purchase, this MacBook is perfect and there isn’t a single thing wrong with it. I use it every single day 10/10. I love it!MacBook Air (2022) 13.3-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 512GBPurchased on April 10, 2024
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Mark W.
Reviewed in the United States on April 20, 2024
5/5This MacBook has been the workhorse of my voiceover business and has never failed me! It provides the digital audio workstation guts to my recording needs and I am more than satisfied with its use. I would definitely recommend Back Market for any of your refurbished tech needs.MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GBPurchased on August 21, 2022
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Edwin H.
Reviewed in the United States on January 24, 2024
5/5Wow, it said condition 'Good' but the MacBook I received was in near new condition. Some very tiny scuffs on one edge, I could barely notice. Great job from this refurbisher, and I'd recommend them to anyone looking to buy a used Mac in the future.MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GBPurchased on January 7, 2024
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Kari S.
Reviewed in the United States on January 22, 2024
5/5I couldn't be happier! since receiving my MacBook I have been busy teaching myself the ins and outs of utilizing my laptop to my benefit. this is my first computer so I know its going to take me a long time to learn all that there is to offer, but the quality of this Laptop is unreal. of course I was skeptical, the prices for these refurbished computers were so much less expensive that anything else I could find, so I was hesitant. I'm so glad I took the risk and purchased my computer with Back Market! I am extremely happy I went ahead with this purchase. honestly if there wasn't so many good reviews I would not have gone forward.MacBook Air (2023) 15.3-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 512GBPurchased on January 6, 2024