Customer reviews

4.2/5

84 verified reviews in the last 6 months.

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  • J

    Josh S.

    Purchased on February 23, 2024

    5/5

    The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.

    Reviewed in the United States on February 28, 2024

    Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - English
  • G

    Gabriela G.

    Purchased on February 9, 2024

    4.8/5

    came in good condition. The shipping was nice and loved the handy little card that came with it. Barely visible that it's refurbished besides the single mark. Bought from BackMarket before and always happy with the products.

    Reviewed in the United States on February 29, 2024

    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 16 GB QWERTY - English
  • R

    Robert L.

    Purchased on June 20, 2024

    5/5

    The Surface Pro 4 was listed as "Fair" but I am glad I didn't go for a better rated tablet because it looks perfect to me. I am very pleased with the unit and the seller (and obviously, Back Market).

    Reviewed in the United States on July 1, 2024

    Microsoft Surface Pro 4 12" Core i5 2.4 GHz - SSD 256 GB - 8 GB
  • J

    Jakob L.

    Purchased on December 28, 2023

    5/5

    Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!

    Reviewed in the United States on February 7, 2024

    Microsoft Surface Pro 4 256GB - Silver - (WiFi)
  • W

    Woods D.

    Purchased on January 21, 2024

    4.6/5

    This laptop came in practically perfect condition even though I bought it as good. Absolutely no scratches on the screen or back, just a few on the bottom. My only complaint about this laptop is how quickly it overheats, but that could just be how the laptop normally is. I would 100% buy from this seller again.

    Reviewed in the United States on July 1, 2024

    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 16 GB QWERTY - English
  • J

    Joe H.

    Purchased on March 23, 2024

    4.8/5

    Great packaging and quick speed. Love the surface, but limitation of that model is slow or glitchy when using fingers and virtual keyboard has to be manually set up. All easy to work around with a keyboard and mouse add on. Next purchases!

    Reviewed in the United States on July 1, 2024

    Microsoft Surface Pro 6 12" Core i5 1.6 GHz - SSD 256 GB - 16 GB
  • T

    Tomas A.

    Purchased on February 11, 2024

    4.6/5

    It was my first experience with a Windows tablet. I currently have a PC and a laptop, so the skills were transferable. What took me a week or so to realize is that the camera doesn't work. Tried it on a Zoom meeting and nothing. Tried just the camera and nothing. But other than that, it does what I need in the 2 hour time span I use it, so I'm not complaining too much

    Reviewed in the United States on February 28, 2024

    Microsoft Surface Pro 5 12" Core i5 2.6 GHz - SSD 256 GB - 8 GB Without Keyboard
  • M

    Mushfiqur I.

    Purchased on January 27, 2024

    5/5

    Actually in good condition, a couple of scratches and nothing major, and no scratches or anything on the screen. Battery life is good too and no issues so far. I am delighted I ordered this and it's totally good for the price too.

    Reviewed in the United States on February 12, 2024

    Microsoft Surface Laptop 3 13" Core i5 1.2 GHz - SSD 256 GB - 8 GB QWERTY - English
  • R

    Rita K.

    Purchased on April 1, 2024

    4/5

    The surface is work like all the used ones I've had..problem is I thought it came with keyboard. Bought a wireless having problems with getting the TouchPad to cooperate with the cursor...All in all need to be a diligent reader next

    Reviewed in the United States on July 1, 2024

    Microsoft Surface Pro 5 128GB - Gray - (WiFi)
  • K

    Kevin R.

    Purchased on March 27, 2024

    4.6/5

    All good the only thing what is a deception for me the TPM is not enable on the device and it won’t let me enable it. A few users have this same issue. Apart that the device is in excelente condition will still to found out if there’s something wrong it. I do recommend this seller.

    Reviewed in the United States on March 29, 2024

    Microsoft Surface Book 2 13" Core i7 1.9 GHz - SSD 256 GB - 8 GB QWERTY - English