Customer reviews

4.2/5

110 verified reviews in the last 6 months.

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  • J

    Josh S.

    Purchased on February 23, 2024

    5/5
    The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.
    Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - English

    Reviewed in the United States on February 28, 2024

  • G

    Gabriela G.

    Purchased on February 9, 2024

    4.8/5
    came in good condition. The shipping was nice and loved the handy little card that came with it. Barely visible that it's refurbished besides the single mark. Bought from BackMarket before and always happy with the products.
    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 16 GB QWERTY - English

    Reviewed in the United States on February 29, 2024

  • J

    Jakob L.

    Purchased on December 28, 2023

    5/5
    Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!
    Microsoft Surface Pro 4 256GB - Silver - (WiFi)

    Reviewed in the United States on February 7, 2024

  • J

    Jack W.

    Purchased on January 8, 2024

    5/5
    I feel like I got a total steal here. A great laptop with plenty of power, modern design, and at a very reasonable price. Back Market makes it easy to filter the products down to exactly what I needed and shipping was speedy once I selected my Microsoft Surface. I'm stoked and will definitely use the service again.
    Microsoft Surface Book 2 15" Core i7 1.9 GHz - SSD 512 GB - 16 GB QWERTY - English

    Reviewed in the United States on January 21, 2024

  • T

    Tom S.

    Purchased on November 27, 2023

    4.4/5
    So over all the labtop is in great condition the keyboard could have been cleaner but for the price it’s not a bad deal. Only thing I have found so far is that the windows hello doesn’t work which the labtop is suppose to support per Microsoft. Also my last grip is the labtop is on windows 10 and now I have to do crazy amount of updates to get windows 11. Besides that labtop is great good price and overall and happy with the purchase.
    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 8 GB QWERTY - English

    Reviewed in the United States on November 29, 2023

  • J

    Joe H.

    Purchased on March 23, 2024

    4.8/5
    Great packaging and quick speed. Love the surface, but limitation of that model is slow or glitchy when using fingers and virtual keyboard has to be manually set up. All easy to work around with a keyboard and mouse add on. Next purchases!
    Microsoft Surface Pro 6 12" Core i5 1.6 GHz - SSD 256 GB - 16 GB

    Reviewed in the United States on April 8, 2024

  • T

    Tomas A.

    Purchased on February 11, 2024

    4.6/5
    It was my first experience with a Windows tablet. I currently have a PC and a laptop, so the skills were transferable. What took me a week or so to realize is that the camera doesn't work. Tried it on a Zoom meeting and nothing. Tried just the camera and nothing. But other than that, it does what I need in the 2 hour time span I use it, so I'm not complaining too much
    Microsoft Surface Pro 5 12" Core i5 2.6 GHz - SSD 256 GB - 8 GB Without Keyboard

    Reviewed in the United States on February 26, 2024

  • M

    Mushfiqur I.

    Purchased on January 27, 2024

    5/5
    Actually in good condition, a couple of scratches and nothing major, and no scratches or anything on the screen. Battery life is good too and no issues so far. I am delighted I ordered this and it's totally good for the price too.
    Microsoft Surface Laptop 3 13" Core i5 1.2 GHz - SSD 256 GB - 8 GB QWERTY - English

    Reviewed in the United States on February 12, 2024

  • A

    Andy B.

    Purchased on January 26, 2023

    4.4/5
    Works great every thing is fully functional my only complaint is the screen protector had air bubbles that I couldn’t get out. It also had one pretty bad scratch on the back that I didn’t expect to get when ordering the good condition.
    Microsoft Surface Pro 5 12" Core m3 1 GHz - SSD 128 GB - 4 GB

    Reviewed in the United States on December 30, 2023

  • J

    Josh S.

    Purchased on December 7, 2023

    5/5
    Love it! My SP6 is everything I was hoping for and more. It was advertised as being in fair condition and there are definitely a few scuffs on the back and corners, but that's fine. I've put a case on it and I'll never see them again. The screen is bright with no scratches or dead pixels. The battery seems to be in good shape, but I haven't run a proper test. I wasn't expecting it to come with the keyboard, so that was a nice bonus. It also shipped very quickly. My overall experience was great!
    Microsoft Surface Pro 6 12" Core i7 1.9 GHz - SSD 512 GB - 16 GB QWERTY - English

    Reviewed in the United States on December 20, 2023