Customer reviews

After watching several TikTok videos about BackMarket, I decided to give it a try and order a Microsoft Surface Pro, shipping it all the way to Kenya. Honestly, I was a bit skeptical at first—I wasn't sure what to expect in terms of quality and service. When the package arrived, I was surprised by how well everything was packaged. The Surface Pro was in excellent condition, just as described on the website. It looked almost brand new, with barely any signs of previous use.

Probably my 5th or 6th device from Back Market. Had a problem with a tablet for a grand daughter, and it was changed out very quickly. All other purchases were perfect. No complaints with any purchases

This laptop came in practically perfect condition even though I bought it as good. Absolutely no scratches on the screen or back, just a few on the bottom. My only complaint about this laptop is how quickly it overheats, but that could just be how the laptop normally is. I would 100% buy from this seller again.

Great packaging and quick speed. Love the surface, but limitation of that model is slow or glitchy when using fingers and virtual keyboard has to be manually set up. All easy to work around with a keyboard and mouse add on. Next purchases!

I was a bit hesitant about ordering this model but I am so very glad I did!! I recommend Back market products to all my peers and i have yet to have a problem. Checkout is always convenient and shipping is seamless. Definitely not my last purchase, I plan to continue shopping here. Shout out to y’all!!!

The surface is work like all the used ones I've had..problem is I thought it came with keyboard. Bought a wireless having problems with getting the TouchPad to cooperate with the cursor...All in all need to be a diligent reader next

After 2 months of online school work including lectures, quizzes, tests discussion posts, zoom meetings, synchronous class meetings and midterms, I am very happy with this Surface Pro 6!

How do I get started? Is there an admin login already. Any documentation? (e.g. windows version etc.) Basically, how do I get started with this beautiful machine? also, it came with an accessory, an HW3018. what is this?

It works great! It was not misrepresented at all on the app the shipping was fast and just as I was told it would be and when it would be. I am referring all of my friends to back market and I am shopping here first.