18 verified reviews in the last 10 years.
Jakob L.
Purchased on December 28, 2023
Verified purchaseSpecs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!
Condition
Excellent
Reviewed in the United States on February 7, 2024
Rachael J.
Purchased on June 12, 2023
Verified purchaseI like Back Market. This is the first purchase I've regretted. The good: I love Back Market's philosophy, have made several purchases, enjoyed using the products, fully intend to make more purchases, and I highly recommend the company. The bad: my most recent purchase, a Surface Pro 4, has performed rather poorly for the money spent. It's been 8 years since the Pro 4 was first released so I didn't expect bells and whistles. Specifically, I was looking for a little more RAM and was pleased to come across this tablet computer with 16GB RAM. I have other computers and only intended to use this device for one, huge 2 GB app (JW Library), a 120 MB drawing app, 5 hrs/week Zoom meetings, and some email and online shopping. What I didn't expect to spend $450.00 on is frequent overheating, screen flickering, and computer freezes. I was surprised to find the computer would be incapable of installing Windows 11. There is now also a fingerprint-size screen burn that I hadn't noticed before. I can't find a driver to enable printing to my Canon MX922. I accept the possibility that many of these are tech-age-related/research-resolvable issues, but they're irksome! I mean, I could--MAYBE-...
Condition
Excellent
Reviewed in the United States on September 23, 2023
Daniel L.
Purchased on June 17, 2024
Verified purchaseHow do I get started? Is there an admin login already. Any documentation? (e.g. windows version etc.) Basically, how do I get started with this beautiful machine? also, it came with an accessory, an HW3018. what is this?
Condition
Good
Reviewed in the United States on June 21, 2024
Rita K.
Purchased on April 1, 2024
Verified purchaseThe surface is work like all the used ones I've had..problem is I thought it came with keyboard. Bought a wireless having problems with getting the TouchPad to cooperate with the cursor...All in all need to be a diligent reader next
Condition
Good
Reviewed in the United States on April 14, 2024
Jane B.
Purchased on December 16, 2023
Verified purchaseSo far so good. I did buy a fan for it. It does get quite warm. Still learning new things on it. Enjoying it so far. Thank you!
Condition
Excellent
Reviewed in the United States on December 31, 2023
Darrell P.
Purchased on December 7, 2023
Verified purchaseI am a first-time buyer. the seller is legit and this site is legit to buy good items! I will be a regular buyer in the future. I am glad a site like this exists.
Condition
Excellent
Reviewed in the United States on December 18, 2023
Jeff J.
Purchased on November 29, 2023
Verified purchaseOrder arrived very quickly and was well packaged. Unfortunately received the wrong item but was able to easily return it with zero issues.
Condition
Excellent
Reviewed in the United States on December 15, 2023
Elijah G.
Purchased on January 7, 2025
Verified purchaseWorks amazing thank you
Condition
Fair
Reviewed in the United States on January 23, 2025
Mariah S.
Purchased on December 31, 2022
Verified purchasethe surface appeared to be in excellent condition as promised but after using it, it came to my attention that the brightness could NOT be adjusted no matter what I did. This completely negated anything I wanted to do with it, as I like drawing digitally at night. Burning my retinas with the ultra bright setting in my dim kitchen at 1 am was not fun.
Condition
Excellent
Reviewed in the United States on April 1, 2024
Francisco Z.
Purchased on June 18, 2024
Verified purchasevery happy product looked good , works great and a great price.
Condition
Fair
Reviewed in the United States on June 28, 2024