Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!

My surface 3 came in nicely packaged to protect it. And it came with its micro usb charger with the 90 degree angle. And even more pleasing was my particular tablet happend to have a wonderful deal on it for the memory and condition compared to other options within the site. Arrival was fast and even a day sooner than expected. i could barely find any signs of use outside of the light scratching around the micro charging port from attempts to plug it in. Have had the tablet in use for 2 weeks now and everything is running smoothly. Sure it's slower being an older tablet but I wanted a budget tablet for small things and to see if I was even someone who wanted to use a tablet enough to invest in a more powerful one eventually. First time purchase with Backmarket and i'm very pleased and would happily purchase more.

Overall, perfect! The tablet is functioning well, it has not visable damage anywhere. It even comes with a very nice case for free! It also came with a charger. Word of advise!!! Get a charging dock for your surface 3. It is not the sellers fault that the charger ports are defective. I have owned 3 now, the microusb charger port breaks easily. Using the usb in a dock is much more effective and improves the tablets life. It's honestly the same quality I have gotten as with Amazon, but cheaper, and with a charger and a case! The one I got also has an interesting texture on the back, which I enjoy. I was a bit scared to buy this item, as reviews online of backmarkets legitimately was a bit mixed. But I can say this seller at least is very high quality! Thank you!!

I was nervous about buying a refurbished item especially when I have to wait for a few days to get it. I got the item in a huge huge box that was secured inside. Though the box of the item was open and was not secured. Maybe forgot to tape it in place but the item was intact. I looked and the item I bought was more than what I expected. It was in a very excellent condition for the price I paid for it. No scratches or dings on it. It looked like it was brand new. After using it for a few weeks, I would say it was worth the buy. No problems for me software and hardware-wise. The only issue was the actual box that could have been taken care better so the item does not come out of the acutal box.

The MS Surface 3 was in great shape. My mistake was in not realizing that it did not come with a keyboard. My mistake completely; not misrepresentation on the part of the company. It was a bit difficult finding one, but Newegg came thru, at a reasonable price.

I like Back Market. This is the first purchase I've regretted. The good: I love Back Market's philosophy, have made several purchases, enjoyed using the products, fully intend to make more purchases, and I highly recommend the company. The bad: my most recent purchase, a Surface Pro 4, has performed rather poorly for the money spent. It's been 8 years since the Pro 4 was first released so I didn't expect bells and whistles. Specifically, I was looking for a little more RAM and was pleased to come across this tablet computer with 16GB RAM. I have other computers and only intended to use this device for one, huge 2 GB app (JW Library), a 120 MB drawing app, 5 hrs/week Zoom meetings, and some email and online shopping. What I didn't expect to spend $450.00 on is frequent overheating, screen flickering, and computer freezes. I was surprised to find the computer would be incapable of installing Windows 11. There is now also a fingerprint-size screen burn that I hadn't noticed before. I can't find a driver to enable printing to my Canon MX922. I accept the possibility that many of these are tech-age-related/research-resolvable issues, but they're irksome! I mean, I could--MAYBE--see this at a couple hundred dollars. But at $400+? mehhh.... Anyway, I'm going to get a laptop cooling fan and keep hope alive lol. But if the measley $30.00 trade-in offer is any indication, vendor Certified Pros are making out like bandits knowing full well their 'Excellent' and 'like-new' ratings are a real stretch.

How do I get started? Is there an admin login already. Any documentation? (e.g. windows version etc.) Basically, how do I get started with this beautiful machine? also, it came with an accessory, an HW3018. what is this?

A tech nerd friend recommended BackMarket when I was considering a MacBook Pro for one of my editing team to carry (you know...so I could make 'em work all the time!). After looking a round, I poked in a search for a Microsoft Surface, and found a perfect tablet for myself. It was clean, fully functional, wiped and ready to use when it arrived in near record time. The prices, availability, customer follow-up and service make it easy to understand why BackMarket was recommended to me, and will make it easy to recommend them to someone else. Again and again!

The surface is work like all the used ones I've had..problem is I thought it came with keyboard. Bought a wireless having problems with getting the TouchPad to cooperate with the cursor...All in all need to be a diligent reader next

Excellent product and Service! You can't beat the warranty on refurbished electronics. Very satisfied!