25 verified reviews in the last 10 years.
Robert B.
Purchased on August 29, 2023
Verified purchaseThis is the third purchase I have made from Back Market. All have been phones and all have been received in like new condition. I will continue to upgrade devices this way as it just makes good sense. Oh. and it's a great value for those that are budget-minded. Thanks Back Market
Condition
Excellent
Reviewed in the United States on September 1, 2023
Jason R.
Purchased on November 28, 2022
Verified purchaseI received the Motorola Edge and it met and exceeded the description and my expectations. The communication is excellent and I love the personality it has. Thanks for the awesome customer experience!
Condition
Excellent
Reviewed in the United States on December 2, 2022
Jacqueline G.
Purchased on February 20, 2024
Verified purchaseI received this order yesterday the 26th. I bought it on the 20th. I thought that it would be shipped by UPS, not USPS The packing was not that safe to be shipped thru USPS as they are very careless with their shipping. I like the feel, and the color, but will need a case to protect it. I used the Galaxy S22 that I bought from you last April (order # 4454602) as the trade in. I never was very happy with the S22, it had issues with the sim card, could not hear the ring very well, and was rather hard for me to use. Too many extras and the on-off button was right where I hold it. I have had Motorola phones before and liked them. It is not turned on yet. Am going to Verison today as the S22 is very difficult to switch the contents to another brand of phone. will keep you posted.
Condition
Fair
Reviewed in the United States on February 27, 2024
Jeannee B.
Purchased on December 1, 2022
Verified purchaseThe phone is amazing. It's a very pretty phone. Have been getting to know it for a week or so. Takes fabulous pictures. Love the gestures to control the phone. When I ordered it, I was sent an email for tracking. These folks have a customer service department that tracks your phone for you, keeps you notified every step of the way. All in all, very satisfied with my purchase. Thank you, Back Market! BTW, my phone was rated at a B for physical condition. When it arrived, only a couple of scratches on the back. Otherwise, pristine. Again, thank you, Back Market.
Condition
Excellent
Reviewed in the United States on December 14, 2022
Jean wilson B.
Purchased on October 22, 2024
Verified purchasegreat
Condition
Fair
Reviewed in the United States on October 29, 2024
Jacqueline G.
Purchased on August 11, 2022
Verified purchaseAbsolutely a FANTASTIC PHONE. I order mine in "Fair" condition, but when I received it, it's appearance is BRAND NEW. Perfect in every way. Extremely happy with Back Market in every aspect. Back Market reconditions all kinds of electronics, which keeps them from polluting our environment. Communication is exceptional. I recommend this company %110. Thank you so much Back Market.
Condition
Fair
Reviewed in the United States on September 7, 2022
Ashley A.
Purchased on November 18, 2022
Verified purchasethe quality of this is in one simple word outstanding ❤️ the words are u explainable. this phone is everything i wanted dreamed and than some!!! i usually do not leave reviews ever for like anything but for this, BACK MARKET & moto edge absolutely 1,000,000,90% deserves the most upmost complete positive review there is! Not only was the product and website great delivery takes this review to a whole other notch🧡my phone was expected last month on the 25!! well i did NOT receive anything on the 25th at all from back market or Motorola,because i literally received my items on the 21st of last month!!!well before the original anticipated delivery date! with all that being said even delivery was simply outstanding ❤️👏👏 so it has been my honor purchasing my absolute dream phone from you BACK MARKET 😍 & to Motorola without ur brand i would have never found my absolute soul matching phone made just for me💋🤞🏽 & honestly if i had to absolutely CHOOSE between back market Amazon or eBay or any other online shopping matter, i would absolutely CHOOSE BACK MARKET time&time&time again until i could NOT choose BACK MARKET anymore🤞🏽❤️❤️ ..... loyalty..... loyalty 💯 &in closing, ...it has ...
Condition
Excellent
Reviewed in the United States on December 3, 2022
Alexis A.
Purchased on November 25, 2022
Verified purchaseAt first I was a little skeptical because of the price, but it's good! Really is everything I was looking for in an amazing price range. I totally recommend.
Condition
Excellent
Reviewed in the United States on December 6, 2022
Thomas G.
Purchased on July 13, 2023
Verified purchaseproduct was not as advertised. Phone was supposed to be dual sim and product delivered was single sim. I paid a primeum for double sim and did not receive it. what can I do? who do I talk to.? how can I get the right product?
Condition
Good
Reviewed in the United States on July 23, 2023
Laurie E.
Purchased on November 26, 2022
Verified purchasePhone arrived looking brand new. Really couldn't be happier with the shopping experience and the value.
Condition
Excellent
Reviewed in the United States on December 6, 2022