Customer reviews for Refurbished Samsung Products

18,722 verified reviews in the last 10 years.

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  • I

    Ivan R.

    Purchased on August 1, 2025

    Verified purchase

    This is my first purchase in Back Market. With careful consideration choosing this seller to purchase my tablet, I am thrilled to have a well working refurbished device. my Galaxy Tab S9 Plus came iwith the pen and charger. I've been using the tablet for a while and works like a charm. Thank you!

    Item

    Galaxy Tab S9+ 256GB - Gray - (Wi-Fi)

    Condition

    Good

    Reviewed in the United States on August 17, 2025

  • L

    Lynda S.

    Purchased on May 7, 2025

    Verified purchase

    Cell fee delivers excellent refurbished phones. Ordered this Samsung A15 to use as an MP3 player in my Salon space. It's just what I needed. Quality internal music player, plus I loaded my booking, timer, smart plug and calendar apps to run my salon business on WiFi. Excellent price, battery lasts days and if I ever need another phone, phone, I've got it!

    Item

    Galaxy A15 5G 128GB - Blue - Unlocked

    Condition

    Fair

    Reviewed in the United States on May 30, 2025

  • M

    Mike B.

    Purchased on April 4, 2025

    Verified purchase

    I bought 2 watches recently, one Galaxy watch 5 and a Galaxy watch 5 Pro. One being for me (5 Pro) and the other being for my wife. The one I bought my wife was sold as being in excellent condition and the Pro I got for myself was sold as fair condition. My wifes watch looks and works as if it is brand new. Mine has what looks to be a small bit of glue residue on the bezel, otherwise looks new as well. The pricing was wonderful. Shipping time phenomenal. Communication was perfect. I am hoping I don't have to use it but if for whatever reason I need to warranty one or the other I am confident it will be smooth as well.

    Item

    Samsung Smart Watch Galaxy Watch 5 Pro HR GPS - Black

    Condition

    Fair

    Reviewed in the United States on April 9, 2025

  • Z

    Zachary S.

    Purchased on July 31, 2025

    Verified purchase

    I paid $30 for a pair of Samsung Galaxy Buds 2 Pro. The exterior of the case has like a textured surface to it, and that surface is worn, scratched, and scuffed off all over. The right ear bud has a deep scrape on it. To be honest, all of these things add character in my opinion as the buds function flawlessly. The noise canceling on the Buds 2 Pro really is top tier. I'm really impressed. I'm paired with a Samsung Galaxy Note 20, which allows me to take full advantage of all the features the Buds 2 Pro offer. This was my first BackMarket purchase, but it most certainly won't be my last. I really appreciate the sustainability the site offers in this one aspect of my life.

    Item

    Galaxy Buds 2 Pro R510 Earbud Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Good

    Reviewed in the United States on August 9, 2025

  • A

    Adrienne G.

    Purchased on January 1, 2025

    Verified purchase

    I was nervous buying something from a website without talking to a real person. But it came in sooner than expected, and it works like new. If I had gotten this as a gift, I never would have known this is refurbished. Even the screen has no scratches on it. The only thing that I wish had changed was that it was dead when it came in the mail. But that's not a big enough deal for me to lower my rating.

    Item

    Samsung Smart Watch Galaxy Watch 7 HR GPS - Cream

    Condition

    Excellent

    Reviewed in the United States on January 13, 2025

  • J

    Jsaneka J.

    Purchased on August 14, 2025

    Verified purchase

    I love the z fold 4 phone so much and it works smooth!! I had no problem with the shipping and it came in Monday instead of Tuesday! This is definitely worth switching from apple after 3 year of it’s simplicity

    Item

    Galaxy Z Fold4 256GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 20, 2025

  • S

    Samuel G.

    Purchased on July 21, 2025

    Verified purchase

    The prompt shipment of the product was greatly appreciated, and its arrival two days ahead of schedule was a significant benefit. Consequently, the device arrived in a condition that exceeded expectations, appearing exceptionally clean. Based on this positive experience, I would highly recommend this vendor for future technology purchases.

    Item

    Galaxy Z Flip6 256GB - White - Unlocked

    Condition

    Good

    Reviewed in the United States on July 24, 2025

  • G

    Gary B.

    Purchased on July 7, 2025

    Verified purchase

    This Galaxy 6 watch was received as expected in excellent condition. This is my third watch purchased from Back Market in the last few years and have been happy and completely satisfied with all. I will be purchasing other products as needed. Great company for your electronic needs at an affordable price.

    Item

    Samsung Smart Watch Galaxy Watch 6 Classic HR GPS - Black

    Condition

    Excellent

    Reviewed in the United States on July 20, 2025

  • M

    Maurice M.

    Purchased on April 9, 2025

    Verified purchase

    Thanks for the great customer service. My new tablet was delivered on time and we'll package. It's been a while since I had a Samsung tablet because I switched over to Apple, so I look forward to seeing the performance and how it compares to Apple. .

    Item

    Galaxy Tab S9 Ultra 256GB - Gray - (Wi-Fi)

    Condition

    Excellent

    Reviewed in the United States on April 11, 2025

  • D

    Danielle D.

    Purchased on June 3, 2025

    Verified purchase

    This is my 2nd purchase from Backmarket and I tell everyone about it bc I adore your service and products. I can trust that if anything isn't up to my liking that Backmarket stands behind everything they do. I received my new phone so fast and that is important when u have no communication until it arrives. The phone is amazing, everything works great and I am using the visible plan they offer with a discount when you purchase a phone! I'm a fan of Backmarket all the way!

    Item

    Galaxy Note20 5G 128GB - Bronze - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 12, 2025