Customer reviews for Verified Refurbished Samsung phones

16,579 verified reviews in the last 24 months.

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  • A

    Anand S.

    Purchased on March 4, 2025

    Verified purchase

    I recently purchased a Samsung Galaxy A05 from Back Market, and I couldn’t be happier with my experience. The device arrived in great condition, looking clean and well-maintained. Despite being a refurbished phone, it feels just like new no noticeable scratches or defects. I was particularly impressed with Back Market's service the phone was well-packaged, arrived on time, and worked flawlessly right out of the box.

    Reviewed in the United States on March 19, 2025

    Galaxy A05 64GB - Black - Unlocked
  • P

    Pedro P.

    Purchased on May 31, 2025

    Verified purchase

    ⭐️⭐️⭐️⭐️⭐️ 5/5 – Great Refurbished Deal! I recently purchased a refurbished Samsung Galaxy S23 Ultra and honestly, I’m impressed with both the product and the service. The phone arrived extremely fast—just a couple of days after I placed the order, which was a pleasant surprise. As for the phone itself, it looks and feels like new. No scratches, dents, or signs of previous use. Everything works perfectly—from the screen responsiveness and camera quality to the battery life and performance. The S Pen was included and functions flawlessly too

    Reviewed in the United States on June 16, 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • E

    Elizabeth S.

    Purchased on March 15, 2025

    Verified purchase

    This was my first purchase from Back Market and I've got to say, I am beyond impressed and pleased with my phone! I was so hesitant and nervous spending so much money on a refurbished phone, and on top of that, using this website because I had never heard of it... but my phone came in almost perfect condition and has been so awesome! I got the Samsung Galaxy S23 Ultra at "good" condition, and 3 weeks into it, this has been the best phone I've ever owned! The battery lasts all day, the screen and camera are so clear, and it's been fast and efficient with everything so far. I couldn't be happier with this phone so far! I am so glad I stumbled across Back Market!

    Reviewed in the United States on April 2, 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • D

    Danielle D.

    Purchased on June 3, 2025

    Verified purchase

    This is my 2nd purchase from Backmarket and I tell everyone about it bc I adore your service and products. I can trust that if anything isn't up to my liking that Backmarket stands behind everything they do. I received my new phone so fast and that is important when u have no communication until it arrives. The phone is amazing, everything works great and I am using the visible plan they offer with a discount when you purchase a phone! I'm a fan of Backmarket all the way!

    Reviewed in the United States on June 12, 2025

    Galaxy Note20 5G 128GB - Bronze - Unlocked
  • M

    Marie C.

    Purchased on March 18, 2025

    Verified purchase

    I absolutely love the Galaxy S23+ phone I ordered from Back Market! It came clean and exactly as advertised, in excellent condition. The price was very reasonable for an excellent condition phone, and I did my due diligence in shopping around, prior to making my decision to order from Back Market. The whole experience from ordering to receipt of the phone was seamless and I highly recommend this company for your refurbished phone needs. My only tip to all is to ensure the phone is indeed unlocked for your specific mobile cell phone carrier, by going halfway down the page to "Technical Specifications" and ensuring it states "Yes" to the right of your carrier's name (Verizon compatible, AT&T compatible, T-Mobile compatible), as the first phone I was going to choose stated "No" next to my carrier, even though the phone stated "Unlocked" in the header description for that phone. And thank you to Back Market Customer Support for your guidance in that area, greatly appreciate it, as they were very responsive to my inquiry.

    Reviewed in the United States on April 17, 2025

    Galaxy S23+ 256GB - Purple - Unlocked
  • V

    Victor S.

    Purchased on June 19, 2025

    Verified purchase

    I was a little worried because I’ve never purchased a refurbished phone but it met all expectations. I got a Samsung S24+ in Excellent condition. It had a few very minor scratches on camera bezels, buttons and sim tray, but otherwise looked almost brand new. The screen is flawless, the back glass is as well, camera lens all great. The power button feels a bit mushy but functions fine for an one year old phone. The battery capacity is still around 95% which is great. The phone works super fast and smooth. So far no issues with the purchase, and I’m happy with the price I paid.

    Reviewed in the United States on July 2, 2025

    Galaxy S24+ 256GB - Gray - Unlocked
  • L

    Lynda S.

    Purchased on May 7, 2025

    Verified purchase

    Cell fee delivers excellent refurbished phones. Ordered this Samsung A15 to use as an MP3 player in my Salon space. It's just what I needed. Quality internal music player, plus I loaded my booking, timer, smart plug and calendar apps to run my salon business on WiFi. Excellent price, battery lasts days and if I ever need another phone, phone, I've got it!

    Reviewed in the United States on May 30, 2025

    Galaxy A15 5G 128GB - Blue - Unlocked
  • D

    Dewight D.

    Purchased on April 24, 2025

    Verified purchase

    l was thinking that the phone has going to have minor scratches and blemishes by it's rating, but it was almost perfect honestly. The only thing that I could really find was a minor scuff along the frame, and that was almost taking a magnifying glass to it. The battery life is amazing and the physical condition deserves a higher rating than they did. if this is what they consider to be good I can only imagine what an excellent must look like!

    Reviewed in the United States on May 11, 2025

    Galaxy Z Fold4 256GB - Gray - Unlocked
  • A

    Ali B.

    Purchased on May 4, 2025

    Verified purchase

    it's beautiful. ...came delivered quickly as stated, there was 1 small scratch on the screen, but nothing to visible to worry about. it doesn't effect the device. I am very satisfied with my new device. Thank you !! Back Market

    Reviewed in the United States on May 7, 2025

    Galaxy A54 128GB - Purple - Unlocked
  • T

    Travis B.

    Purchased on April 19, 2025

    Verified purchase

    The phone was delivered slightly later than initially told, BUT the phone arrived and currently operating without any defects and doesn't seem to have any physical disfiguration. Thus far this phone had met my expectations and I intend to continue to use back market and stay a loyal customer for all my te h needs. Thanks BackMarket!

    Reviewed in the United States on April 27, 2025

    Galaxy Note20 5G 128GB - Gray - Unlocked