Customer reviews

I got an awesome deal on a refurbished Galaxy S22+! Even though it was sold in “fair” condition, I received a great looking lightly used device that functions as if I bought it new. Highly recommend Back Market for older discontinued smartphones!

I got my new refurbished Samsung and it's been working wonderfully! I'm so happy I chose this phone! It saved me money as a widow on Social Security Survivors benefits. So glad my Son pointed me to Back Market!

I recently purchased a Samsung Note 10 Plus from BackMarket.com, and I couldn't be happier with my decision. Initially, I was skeptical about buying a refurbished phone from an online store, but my experience from start to finish was nothing short of amazing. The ordering process was smooth and straightforward, and the customer service was exceptional. They kept me informed every step of the way, from order confirmation to shipping updates. The phone arrived promptly and was securely packaged. When I unboxed the Samsung Note 10 Plus, I was pleasantly surprised by its condition. It looked and felt like a brand new device, with no visible scratches or signs of wear. The performance has been outstanding, and all the features work flawlessly. The display is vibrant, the camera quality is excellent, and the battery life is impressive. Overall, my experience with BackMarket.com has exceeded my expectations. I highly recommend them to anyone considering purchasing a refurbished phone. The quality of the product and the level of service provided have made me a loyal customer. Thank you, BackMarket, for a fantastic experience!

Love my Samsung Galaxy S22! I wanted a refurbished phone for many reasons, price and less in the landfill being the two most important to me. I was not disappointed by Back Market. My Samsung arrived with plenty of communication and support from Back Market. It works as if it is brand new. I highly recommend!

First time buying a refurbished phone I bought a samsung 23 under excellent. The phone delivery was fast, phone in excellent condition looks brand new. Everything works as it should so far. Would definitely buy again from back market

I ordered my last phone off of here(a S21 ultra 5g) it worked amazing . but this phone it came and the fingerprint scanner didn't work ,I went through the trouble shooting steps and it still did not work. returning also found the refurbisher was apparently through amazon-

the phone itself came in great condition and everything seems to work fine except for one thing. I'm not sure if it's anything to do with the age of the phone and the fact that it's refurbished or if it's just a problem with the model, but the antenna seems to be worse than my old Galaxy S10+. Places I used to have fine signal barely give me anything at all and I'm lucky if I can receive texts anywhere. Otherwise a great phone delivered on time. I always recommend Back Market

honestly, this phone is great! I've got pretty much Zero complaints. Barely any scratches or scuffs. Battery is pretty good. Battery life is good. Overall, please save yourself the money & also do good for the environment by buying refurbished. Totally a great call.

I bought my first refurbished device, the delivery was pretty fast. I have been testing the device and pretty everything works great, I got it with extra charge battery and they literally put a new battery in it. Battery life for me is all day. Enjoying my new phone. I got a good deal. Would recommend 👌