Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

789 verified reviews

Rating details

  • Battery

    3/5

  • Lens & Camera

    5/5

  • Shipping

    4.6/5

  • Accessories

    5/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.6/5

Reviews

  • Audrey L.

    Verified purchase

    Reviewed 2/10/24, United States.

    Like everything I've bought from Back Market in the past few years (2 phones and this laptop), it works perfectly and looks great. Their stuff is refurbished, but nothing feels "used." Plus saving both money and the environment makes me very happy.

    Condition

    Excellent

    Purchased

    3/26/23

  • Julie P.

    Verified purchase

    Reviewed 10/17/22, United States.

    I purchased this laptop for my daughter who is in college at first I was a bit sceptical about buying a refurbished laptop and as well as an ACER. I have always had DELL laptops but the delivery was fast and overall my daughter is extremely happy with Laptop as she can do her all her homework as well as play games. I did get the extended 2 year warranty on Laptop which was a good investment. Overall she is extremely pleased with the speed and ability to load her games.

    Condition

    Excellent

    Purchased

    9/30/22

  • Steven R.

    Verified purchase

    Reviewed 8/27/23, United States.

    This is my second Back Market purchase and it won't be my last. Great products at reasonable prices. I purchased a phone and monitor, both are in excellent condition. If I didn't know they were refurbished, I wouldn't be able to tell the difference from new.

    Condition

    Excellent

    Purchased

    8/11/23

  • Clare F.

    Verified purchase

    Reviewed 7/26/23, United States.

    I never bought a refurbished computer before but it was a really good experience. I picked the one I want, it was here in a week... maybe less... and it works great. Like new... so far. I haven't spent much time on it but so far so good.

    Condition

    Excellent

    Purchased

    7/9/23

  • Christopher S.

    Verified purchase

    Reviewed 2/24/23, United States.

    The computer is great. It was delivered to my is within 2 days, much sooner than expected. The Acer A317-53-31K7 17.3-inch (2020) work flawlessly. There were a few updates, and I was off and running fast and smooth. The only thing missing from the computer was the webcam privacy slide. Other than that small thing, I have zero complaints about the Acer A317-53-31K7 17.3-inch (2020) or the service of Back Market. TOP NOTCH!!!

    Condition

    Excellent

    Purchased

    1/26/23

  • David Z.

    Verified purchase

    Reviewed 7/5/24, United States.

    everything still works to this day as I am typing from this laptop. The only issues are that the plastic in the corner of where it hides the hinge for the screen is loose but still intact and that when I use my laptop in a new wifi and return to the old wifi i have to restart the laptop so it can connect the wifi

    Condition

    Excellent

    Purchased

    7/26/23

  • Tammy M.

    Verified purchase

    Reviewed 4/5/24, United States.

    Its still up and running. This was a great purchase for my daughter who studies at home from time to time.

    Condition

    Excellent

    Purchased

    6/24/22

  • Sheldon S.

    Verified purchase

    Reviewed 1/1/24, United States.

    This has been such a great purchase. It worked right straight out of the box and by the way, the box was shipped right and safe. All necessary cords were included. First rate job.

    Condition

    Excellent

    Purchased

    6/6/23

  • Jay M.

    Verified purchase

    Reviewed 12/5/23, United States.

    Both type-C ports stopped working with video after 11 months. A 2nd monitor connected to a type-C/thunderbolt port showed "no signal" error on screen. Port provided power, but not video signal. I returner laptop to seller for repair. They returned it to me with a video of them testing it (showing it working). However, the C ports still did not work for me, even with 4 different new thunderbolt 3 cables. Seller said no to my second request for repair.

    Condition

    Fair

    Purchased

    9/26/22

  • Hubert J.

    Verified purchase

    Reviewed 11/17/23, United States.

    Absolutely love Backmarket! I have purchased several electronics from them and recommended them to everyone.

    Condition

    Excellent

    Purchased

    5/4/22

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