Adopt-A-Phone's customer reviews

Got the premium quality phone with all the checks and it's basically indistinguishable from a new phone! Great battery life. The only thing is i wish it didn't come with a screen protector on (I know most ppl like them but I don't). My first time buying refurbished for the environment and to avoid generating net new iPhone demand for more unethically sourced Apple cobalt from the Congo. Use your phones as long as you can and go refurbished from BackMarket when you need a new one!

The iPhone 15 Pro Max is such a complicated instrument that I still don’t know many of its features. I am an adept user of YouTube and I’m learning things daily. But the phone is in beautiful like new condition. A great deal.

It’s everything I was hoping for! I’ve never been happier about a refurbished purchase, this MacBook is perfect and there isn’t a single thing wrong with it. I use it every single day 10/10. I love it!

The iPhone is in good condition, but True Tone doesn’t work. Siri also doesn’t work sporadically - software is up to date so I’m not sure if it’s a device issue or something. But True Tone not working is definitely a bummer.

This seller got my item to me within TWO (!) business days of ordering in the condition indicated :) the seller had a fair price considering I have to get an unlocked phone with my carrier AND it was in pristine condition. Check PayPal or Rakuten before buying; I got 5% cash back in point value on Paypal, that adds up when buying technology.

Everything stated about the phone's appearance, condition and quality were all true. The phone was packaged with care. I highly recommend people who are looking for mobile electronic devices or whatever else, to check out Back Market!

Ordered Verizon locked device in Good cond. Device arrived as stated, worked and looked perfect however when attempting to activate with Verizon, they stated that it was obtained by refurbisher before it was paid off and they could not activate. It would be helpful if the EMEI num were part of the technical information. needed it for my kid before they went off to uni.

I have had reason to purchase many items from Back Market because not only do I use them for our family but also purchase them for young people in Africa. The items I have purchased have worked well and were received as advertised. The iPhone 15 Por Max I purchased for myself has been great. It was of the “excellent “ category and it is living up to that level so far. I have had it less than a month but all is well. I highly recommend this reseller for it quick and reliable service.

Shopping, ordering, and return processes were clear and simple. Will definitely use BackMarket again.