Reviewed 2/6/25, United States.
This is my first time ordering from a marketplace for refurbished phones and I would highly recommend Back Market! Refund process is easy and customer service is helpful and responsive! I've ordered 3 iPhones over the course of the last 2 months and Back Market helped me choose the right one for me. 1st iPhone was returned and refunded, 2nd cancelled and refunded, 3rd is now my current phone. 1st iPhone I owned for a couple of days, but returned to upgrade to the Max model. It was a iPhone 15 Pro in Premium Condition sold by Adopt-a-Phone. I was impressed with the condition of the 15 Pro. It came in like-new condition with 100% Battery Health and 10-15 Battery Cycle Counts. No visual defects. 2nd iPhone I ordered but the seller later confirmed the phone was out of stock. Customer Service gave me the option of switching to a similar spec but different color iPhone from the same seller or refund. I opted for the refund. It was a iPhone 15 Pro Max in Excellent Condition sold by DuckSoup. 3rd iPhone (which is now my current iPhone) is a different 15 Pro Max in Excellent Condition from seller ItsWorthMore. The condition of the phone matched Back Market's grading of a Excellent condition phone. The screen was flawless. Body has almost no signs of use besides some minor blemishes on the lower back glass. Hardware is 100% fully functional. Battery health is good. Received the phone with 90% maximum capacity, 265 cycle count. It's been about 2 weeks and the phone is still working great.
Condition
Premium
Purchased
12/30/24
Reviewed 4/7/25, United States.
The iPhone 15 Pro Max is such a complicated instrument that I still don’t know many of its features. I am an adept user of YouTube and I’m learning things daily. But the phone is in beautiful like new condition. A great deal.
Condition
Good
Purchased
3/25/25
Reviewed 12/15/24, United States.
Got the premium quality phone with all the checks and it's basically indistinguishable from a new phone! Great battery life. The only thing is i wish it didn't come with a screen protector on (I know most ppl like them but I don't). My first time buying refurbished for the environment and to avoid generating net new iPhone demand for more unethically sourced Apple cobalt from the Congo. Use your phones as long as you can and go refurbished from BackMarket when you need a new one!
Condition
Premium
Purchased
11/30/24
Reviewed 10/23/25, United States.
Only a few weeks in, but super happy with phone. Was like brand new. Battery has been great so far and the speed at which things run is awesome. Came from an older iPhone SE, so took a minute to get used to how to operate it, lol. Phone came with a screen protector attached already so that was a nice surprise as well. Kudos to Back Market and this particular seller.
Condition
Premium
Purchased
10/5/25
Reviewed 1/14/25, United States.
This seller got my item to me within TWO (!) business days of ordering in the condition indicated :) the seller had a fair price considering I have to get an unlocked phone with my carrier AND it was in pristine condition. Check PayPal or Rakuten before buying; I got 5% cash back in point value on Paypal, that adds up when buying technology.
Condition
Premium
Purchased
12/31/24
Reviewed 12/8/24, United States.
Everything stated about the phone's appearance, condition and quality were all true. The phone was packaged with care. I highly recommend people who are looking for mobile electronic devices or whatever else, to check out Back Market!
Condition
Premium
Purchased
11/26/24
Reviewed 4/21/24, United States.
It’s everything I was hoping for! I’ve never been happier about a refurbished purchase, this MacBook is perfect and there isn’t a single thing wrong with it. I use it every single day 10/10. I love it!
Condition
Excellent
Purchased
4/10/24
Reviewed 10/12/25, United States.
Loving the 16 plus! Who needs a pro iPhone this day and age, I don’t know. Great cameras, long battery life,
Condition
Premium
Purchased
9/26/25
Reviewed 11/12/24, United States.
I have had reason to purchase many items from Back Market because not only do I use them for our family but also purchase them for young people in Africa. The items I have purchased have worked well and were received as advertised. The iPhone 15 Por Max I purchased for myself has been great. It was of the “excellent “ category and it is living up to that level so far. I have had it less than a month but all is well. I highly recommend this reseller for it quick and reliable service.
Condition
Premium
Purchased
10/30/24
Reviewed 8/22/25, United States.
Buy from this seller , gave me a block screen protector and a pop socket, phone is basically new and the battery was 100 percent , recommend
Condition
Premium
Purchased
8/21/25