All out apple's customer reviews

4.3/5

260 verified reviews in the last 6 months.

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  • M

    Mynique W.

    Purchased on December 20, 2022

    4.8/5

    I bought this refurbished Macbook Air on Christmas Eve two years ago and it is still working. I'm so happy with this purchase. I give a 4/5 rating due to the cosmetic scratches that don't affect performance but are an eyesore no question.

    Reviewed in the United States on March 11, 2024

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB - SSD 128GB
  • F

    Frak N.

    Purchased on January 26, 2024

    5/5

    I'm very happy with my purchase. The MacBook Pro I got was flawless and exactly as described. The whole process was seamless and swift and actually arrived much sooner than the original estimate which was a very pleasant surprise. The spec I got was quite high and the only other place I found with a similar spec was on Apple's own refurbished section but that was significantly more expensive (by about $1000) I would definitely shop BackMarket again if I was looking for a similar device or phone.

    Reviewed in the United States on February 11, 2024

    MacBook Pro (2021) 16.2-inch - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GB
  • A

    Art P.

    Purchased on January 27, 2024

    4.2/5

    The order of my MacBook Pro was easy and it operates just as it should. I am very happy with my new computer, except that the battery capacity is only 86%. It holds a charge all day long, but I am afraid that I will be needing a new battery in a year or so. I guess that is the trade-off when you purchase a refurbished computer.

    Reviewed in the United States on February 12, 2024

    MacBook Pro (2023) 16.2-inch - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB
  • B

    Bernard F.

    Purchased on January 24, 2024

    5/5

    My new iPhone 14 Pro Max is working perfectly. I am completely satisfied with it. I would like some information on whether my iPhone 14 still has some water resistance. I understand that once a phone is opened for repair or reconditioning, we can no longer assume that it has the same water resistance it had when it was new. But is it likely to have retained at least some of its original resistance? In any case, I plan to keep this phone far away from any bodies of water. Figuring out how to provide the information BackMarket requires for me to be paid for the iPhone I am replacing was difficult, but I believe I finally figured that out. I am waiting to be paid now.

    Reviewed in the United States on February 12, 2024

    iPhone 14 Pro Max 256GB - Space Black - Unlocked - Dual eSIM
  • J

    James W.

    Purchased on January 23, 2024

    4.8/5

    The MacBook was in great shape and is working well. It does have a dent on the top cover and a small screen scratch, which is expected with a refurbished product, but it would be better to show those specific flaws in a product description while buying.

    Reviewed in the United States on February 7, 2024

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB - SSD 512GB
  • L

    Loren W.

    Purchased on April 14, 2024

    5/5

    This was a very fast delivery I ordered Sunday and Tuesday was here WOW that’s a very fast delivery I like that.the iPad I ordered was great just like new I got it set up and now my only problem is I have to remember my passwords as time goes by I’m sure I will? But the iPad is a very nice one I’m so glad I ordered from Back Market if I need anything else I’ll be sure to order from them again thank you for the great service I really appreciate the great app made me a believer in refurbished items

    Reviewed in the United States on July 1, 2024

    iPad 10.2 (2021) 256GB - Space Gray - ()
  • J

    John C.

    Purchased on May 3, 2024

    5/5

    I was initially leery of spending so much on a used item, but looking at the reviews helped me decide to take a chance. I'm super satisfied with my refurbished 2021 MBP M1 Max. It looks brand new to me. I couldn't find a scratch on it and it performs incredibly.

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2021) 16.2-inch - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GB
  • E

    Ellie M.

    Purchased on February 14, 2024

    4.4/5

    A FEW tiny, barely noticeable scratches on the outer surface. But the screen was in perfect condition and it runs extremely well! They even offered to help me set it up! So pleased with this refurbisher and Back Market!

    Reviewed in the United States on February 21, 2024

    MacBook Air Retina 13.3-inch (2019) - Core i5 - 16GB - SSD 128GB
  • S

    Shaquil L.

    Purchased on October 30, 2022

    4.2/5

    This older model Apple MacBook Pro 2012 has worked with me through nursing school, so I would say it’s great. Some time it takes 10-15 minutes to come on when you don’t shit it down in a couple of days and it dies. It didn’t have a great camera so i really didn’t use it. If my phone would ring , it would also ring on my computer but would not stop until 7-10 mins later. So it has its pros and cons. I can’t complain I still have it and it’s still working so 7/10 for me.

    Reviewed in the United States on February 29, 2024

    MacBook Pro 13.3-inch (2012) - Core i5 - 4GB - HDD 512GB
  • P

    Pamela S.

    Purchased on July 12, 2024

    5/5

    Very happy with my MacBook Pro. Exactly as described. Looks like new! Had a mid-2012 MacBook Pro that i bought used from a private party so no warranty but i got 8 years of good use out of it. Definitely needed to replace right away and had so many choices within my budget from Backmarket. Even arrived sooner than expected. Next up a replacement for my husband’s MacMini.

    Reviewed in the United States on July 17, 2024

    MacBook Pro Retina 13.3-inch (2017) - Core i5 - 16GB - SSD 512GB