All out apple's customer reviews

4.2/5

309 verified reviews in the last 6 months.

  • 100%
  • 74%
  • 12%
  • 9%
  • 5%
  • G

    Gianluca D.

    5/5

    Reviewed in the United States on September 3, 2023

    I have been incredibly impressed since receiving my 2017 MacBook Pro. I chose the “fair” condition, and it came in basically brand new. Battery has been completely normal. Screen and lighting are impeccable. Was able to update to MacOS Ventura without any issues at all. Aside from some occasional glitches—which can happen with new versions of MacBooks as well—it has been absolutely normal. Would have never known it was refurbished had I not known prior to buying it. Super super impressed!
    MacBook Pro 15" (2017) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on August 20, 2023

  • M

    Maggie O.

    5/5

    Reviewed in the United States on June 26, 2023

    Really happy with my purchase! I ordered a 2015 MacBook Air about a month ago, and I have not experienced any issues at all. The laptop actually shipped and was delivered in just one day which was really surprising but so amazing. The packaging was great, and the laptop was exactly as described. I was hesitant ordering a refurbished laptop, especially from a site that I have never used, but no regrets. I highly recommend BackMarket. I researched many sites before choosing this one, and I'm very happy with this decision. 10/10
    MacBook Air 13" (2015) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on May 25, 2023

  • T

    T T.

    5/5

    Reviewed in the United States on November 30, 2023

    I was a bit skeptical about buying refurbished products but my MacBook is amazing! Very few little scratches on the bottom of the laptop( barely noticeable) is all that’s wrong with my MacBook it’s in perfect condition other than that! Also, I received excellent customer service and backmarket did everything in their power to accommodate my expedited shipping needs! Great experience all around keep up the great work guys! I will def be back to shop again!
    MacBook Air 11" (2015) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on November 24, 2023

  • N

    Nelson M.

    5/5

    Reviewed in the United States on August 2, 2023

    I already left a lot positive reviews for my earlier buy! Nothing goes wrong with Back Market purchase I make! This is 4th Apple laptop. It is immaculate, perform better than the day I received. If you an Apple person this is where to buy your Apple units. They call these product refurbished but is not true. Most likely some people trade them in. Sometimes Apple products can get the best of you. When I received this unit was installed Sierra OS. Didn't cooperate at all. I upgrade OS using Time Machine from other unit I got, now I get best outcome yet! Now this unit is operating on Ventura OS 13.5 latest version. This OS way better than all previous version. Take notice if you are buying Apple products get the latest year as much of possible because the older products don't work with newer version. And that is trick Apple use to push more products on market. I am addicted with Back Market Apple laptops. You got be smart when you shop in Back Market, you can save a lot of money. 100% I will recommend this site to anyone. Nelson
    MacBook Pro 13" (2017) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on July 17, 2023

  • C

    Candice C.

    5/5

    Reviewed in the United States on August 24, 2023

    My MacBook is like new! I can't tell this computer was even used. It works amazing and it's the second refurbished laptop I've purchased. I will never buy brand new again. I had the first one for 9 years and never had an issue with it.
    MacBook Air 13" (2020) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on August 8, 2023

  • P

    Patricia S.

    5/5

    Reviewed in the United States on August 2, 2023

    My MacBookAir, from 2020....the machine works ...as promised...I bought a refurbished iPHONE last year...perfect also... without contributing to the e-waste... if I need some other machine I will buy here, I will and have recommended Back Market to others. a word about the promise of updated computers....things are changed that DID NOT TO NEED TO BE CHANGED....grrr... ah, modern life
    MacBook Air 13" (2020) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on July 6, 2023

  • T

    Taylor E.

    5/5

    Reviewed in the United States on August 23, 2023

    ordered a used 2020 macbook air in “good condition”. 10/10 recommend this website for used electronics! it was basically like brand new, no cosmetic issues whatsoever. works like a charm, and i got it for significantly cheaper than buying new! this was a gamble for me because i’ve always been afraid to buy used electronics, but i will be using back market again for any electronic needs!!
    MacBook Air 13" (2020) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on August 3, 2023

  • W

    William M.

    5/5

    Reviewed in the United States on June 4, 2023

    Bought this for my granddaughter. She uses it in high school for her social media activities projects. She says that it is much faster than the ones they have in her school! Everybody in her class really loves her MacBook Pro!
    MacBook Pro 16" (2019) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on May 18, 2023

  • P

    Preston P.

    5/5

    Reviewed in the United States on September 26, 2023

    The Macbook Air came in incredible condition for being in Fair condition. There truly are no visible scratches on this thing. If someone had told me this was the Excellent tier, I absolutely would have believed them.
    MacBook Air 13" (2020) - QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on September 21, 2023

  • H

    Hailee M.

    4.1/5

    Reviewed in the United States on July 1, 2023

    I love my ipad and its in good condition. Totally worth it. The only issue i had is that they sent me the wrong charger - a regular apple charger - when this model takes a type c. Other than that everything is good and the shipping was qui
    iPad Air (2020) - Wi-Fi

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on May 31, 2023