All out apple's customer reviews

1,001 verified reviews in the last 24 months.

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  • J

    Jasper S.

    Purchased on December 26, 2024

    Verified purchase

    A bit of a dent in the corner in this “Excellent” condition. It’s not anyone’s fault, but the Macbook Air is still very much “excellent” in my eyes. Works very well, very impressed. No other visible physical flaws other than what I just mentioned.

    Item

    MacBook Air (2020) 13-inch - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB

    Condition

    Excellent

    Reviewed in the United States on January 3, 2025

  • K

    Kelly P.

    Purchased on July 10, 2025

    Verified purchase

    I'm incredibly impressed and happy with this purchase!! I was nervous but figured I could return it within the guarantee window if needed, but the laptop arrived in better condition than expected (a small crack in the bottom of the screen but otherwise excellent shape), packaging was professional and secure, and it truly felt like I was setting up a brand new computer. Compared to the price points of apple certified refurbished, this was an absolute steal and worth every penny.

    Item

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB

    Condition

    Fair

    Reviewed in the United States on July 28, 2025

  • R

    Robert H.

    Purchased on March 18, 2025

    Verified purchase

    The seller sent me a very good mac book pro It has no cracks or scratches or scuffs and only have 100 cycles I will definitely recommend this seller I ordered a excellent condition only thing I didn’t like is that it wasn’t a apple charger but the charger still works I would give this a 10/10

    Item

    MacBook Pro Retina 15-inch (2018) - Core i7 - 16GB - SSD 256GB

    Condition

    Excellent

    Reviewed in the United States on March 20, 2025

  • D

    Demarco H.

    Purchased on January 9, 2025

    Verified purchase

    Bro I ordered my MacBook in fair condition and it came in literally perfect condition, brand new, a little scratches on the back but it’s not even noticeable and it runs perfectly thank you so much back Market.

    Item

    MacBook Pro Retina 13-inch (2016) - Core i7 - 16GB - SSD 256GB

    Condition

    Fair

    Reviewed in the United States on January 14, 2025

  • E

    Eric N.

    Purchased on January 17, 2025

    Verified purchase

    This was my 4th purchase from Back Market and each time I'm surprised at the quality and condition. I've never 'splurged' for the best condition, but each time, it's practically new looking to me. In my experience, they've been conservative on their condition estimations which should be a great comfort to anyone hesitant to buy a refurbished device. As for the usability, I cannot distinguish between brand new and products sold here. Devices work no different than fresh from the box. I don't need the latest and greatest and since Apple supports their devices for long periods of time, this device is expected to last quite a while for me. Bonus: the device arrived considerably faster than expected. Not sure how this could have been a better experience, but if there is, I bet Back Market will find a way and surprise me again.

    Item

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB

    Condition

    Fair

    Reviewed in the United States on February 20, 2025

  • C

    Charlotte Y.

    Purchased on December 20, 2024

    Verified purchase

    Ordered it and it came in two days! It works amazing, my letter A is a bit swiped but it doesn’t bother me. There’s a long scratch on the top but it doesn’t bother me either. Got in good condition and I love it!!

    Item

    MacBook Pro Retina 13-inch (2018) - Core i5 - 16GB - SSD 512GB

    Condition

    Good

    Reviewed in the United States on December 22, 2024

  • F

    Frak N.

    Purchased on January 26, 2024

    Verified purchase

    I'm very happy with my purchase. The MacBook Pro I got was flawless and exactly as described. The whole process was seamless and swift and actually arrived much sooner than the original estimate which was a very pleasant surprise. The spec I got was quite high and the only other place I found with a similar spec was on Apple's own refurbished section but that was significantly more expensive (by about $1000) I would definitely shop BackMarket again if I was looking for a similar device or phone.

    Item

    MacBook Pro (2021) 16-inch - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GB

    Condition

    Excellent

    Reviewed in the United States on February 11, 2024

  • G

    Gabrielle N.

    Purchased on February 10, 2025

    Verified purchase

    Absolutely LOVE my Macbook. It came just in time for work and ofcourse play. I never expected it to appear to be brand new knowing it's refurbished. I'll be ordering more Apple products in the future. Thanks! Back Market

    Item

    MacBook Air 13-inch (2015) - Core i5 - 8GB - SSD 256GB

    Condition

    Good

    Reviewed in the United States on February 26, 2025

  • T

    Tucker L.

    Purchased on February 7, 2025

    Verified purchase

    Very happy with the device, works great, however there was two relatively deep scratches in the screen but I'm aware thats kind of the cost of refurbished goods. The scratches do not impact screen performance or looks, it's really just noticeable with certain screen colors or when the screen is off.

    Item

    iPad Pro 11-inches (2018) 1st gen 256 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Reviewed in the United States on February 26, 2025

  • A

    Ariel J.

    Purchased on February 8, 2024

    Verified purchase

    I was initially nervous on making this purchase but I did as much research as I could and finally made the decision to go for it, partially because it was time to get a new computer but mainly because the ease and pricing. Picking out the computer that fit my preferences and price range was super easy! I like the options that were available. I’ve had my MacBook Pro for over a month now and I love it so much! It’s perfect for travel because it’s thin and lightweight. ABSOLUTELY WORTH THE BUY!!! I’ll shop with Back Market again.

    Item

    MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB - SSD 256GB

    Condition

    Excellent

    Reviewed in the United States on May 15, 2024