APAC SOLUTIONS

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States US

Overall rating

358 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

  • Accessories

    4.1/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.3/5

  • Shipping

    4.2/5

Reviews

  • Michael W.

    Verified purchase

    Reviewed 2/4/26, United States.

    The phone was in excellent condition, unlocked, well-packaged and received promptly. Unfortunately after spending a lot of time trying, it is not compatible with Visible.

    Condition

    Excellent

    Purchased

    1/30/26

  • Emily J.

    Verified purchase

    Reviewed 3/22/26, United States.

    Device arrived in Excellent condition as guaranteed + within 48 hours of placing my order. The missing star is due to its incompatibility with an eSIM; not a deal breaker yet required an additional purchase and order timeline to securely setup. This is my 3rd BackMarket purchase and I'll keep returning plus recommending your carbon reducing, planet loving products and service.

    Condition

    Excellent

    Purchased

    3/7/26

  • Elaine W.

    Verified purchase

    Reviewed 12/21/25, United States.

    Received my phone within two days and was delivered on a Sunday! Looks and performs like a new phone. I feel better knowing that I reused and recycled. Better for the environment. I think in the future I'll get all my phones from Back Street. Thanks!

    Condition

    Excellent

    Purchased

    12/11/25

  • Gazzy A.

    Verified purchase

    Reviewed 3/8/26, United States.

    prestigious

    Condition

    Excellent

    Purchased

    2/26/26

  • Sara H.

    Verified purchase

    Reviewed 1/1/25, United States.

    I am very pleased with the quality of the phone as well as the service from Backmarket. They didn't have the color I requested but said they sent me a better phone just different color. I've just ordered another phone from them and I don't expect the performance or quality to be any different. Thank you!

    Condition

    Excellent

    Purchased

    12/12/24

  • Donald B.

    Verified purchase

    Reviewed 1/27/26, United States.

    It's a beautiful phone, I have no issues with the condition of it, or so far the functionality, but the way it was packaged was bad. One thin layer of bubble wrap around the phone put into a box that was about 7x4x2. It bounced around inside the box violently, it could have been damaged that way, but thankfully it wasn't. A little more padding, that's all. Thank you..

    Condition

    Good

    Purchased

    1/20/26

  • Jessica B.

    Verified purchase

    Reviewed 2/6/26, United States.

    BUYER BEWARE: I previously ordered a phone from this seller which had to be returned because it was the wrong phone (Galaxy A51 5G not A51 4G) and it wasn't in excellent condition which it was supposed to be. Because the seller only offered returns I was forced to return the phone, and not exchange it, even though the seller still had the same device listed for sale. A few weeks later I tried ordering another phone from this same seller (it was the only option for an A51 that was above fair condition). That phone also had to be returned because it was not unlocked as stated. Neither refund was processed by the seller within the specified time frame (at the time of writing the seller has had the second return for 4 business days). Backmarket pushed through the refund on the fisrt device and I have contacted them about issuing the refund for the second phone.

    Condition

    Excellent

    Purchased

    1/14/26

  • Damien B.

    Verified purchase

    Reviewed 12/16/25, United States.

    Very good condition not just your average phone for sure I love the camera but the screen is starting to malfunction but good thing back market has protection services and insurance options as well as you can always just purchase a new phone at any time for a very great price so I very appreciate that back market so much

    Condition

    Good

    Purchased

    11/4/25

  • Stephen W.

    Verified purchase

    Reviewed 3/26/26, United States.

    The device was in good condition and shipped securely. However, it was tied to TMobile. I validated with support the phone was not unlocked. In addition, the camera was unable to focus on items. We were unable to figure out how to fix that. Not a typical Back Market experience.

    Condition

    Excellent

    Purchased

    3/8/26

  • Russ S.

    Verified purchase

    Reviewed 11/19/25, United States.

    This one had problems with microphone and I was going to return it. I got my next A51 first so I could download everything onto new one first. Then I realized that I could keep old one to use with wi-fi at home plus have some older data too. So for the price I just kept it. New one is working fine and it's 5G too. So I'm happy

    Condition

    Excellent

    Purchased

    11/5/25

2 products