APAC SOLUTIONS's customer reviews

I purchased this phone two months ago in anticipation of my current phone dying. Upon receipt of the refurbished Pixel 4a, I had no issues setting up the phone except there is no IMEI number associated with the phone. In the settings there is no IMEI number. I took the phone to Verizon and they couldn't tell me why there wasn't an IMEI number. The sim card in my current phone I am still using, works with a very old phone I still have so it's not a SIM card issue. I tried resetting the phone but the same issue remains: there is no IMEI number in the phone settings. I've submitted a help ticket through your website; if they are unable to find a solution I expect a new Pixel 4a to be sent since you sold a refurbished phone with no IMEI number. I will be happy to resubmit a new review should if my issues are properly resolved.