APAC SOLUTIONS's customer reviews

2.8/5

8 verified reviews in the last 6 months.

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    Steve G.

    4.3/5

    Reviewed in the United States on May 14, 2023

    I have only had the phone a few days. Shipping was fast. Appearance of the phone is good. Was easy to transfer data, emails, phone lists, etc over. Phone has a few quirks so I am having to watch a lot of YouTube so I can learn how to fix some of the settings. Voice turn by turn navigation is difficult to fix. Even YouTuber's had a variety of solutions and some worked and some didn't. Overall, I am reasonably happy but need some more time for a full evaluation.
    Google Pixel 6

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    Purchased on April 30, 2023

  • S

    Sathya I.

    4.8/5

    Reviewed in the United States on March 17, 2023

    The shipping was on time. The phone has small scratches on the side, but otherwise the phone looks and functions just like a new one! Overall a genuinely transparent process (what I saw was what i got). I am already looking for other good deals to grab on backmarket. Keep up the good work.
    Galaxy S21 5G

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    Purchased on February 12, 2023

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    William M.

    4/5

    Reviewed in the United States on February 14, 2023

    I thought a charging cable came with the phone. Did not receive one.
    Galaxy S21 5G

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    Purchased on February 9, 2023

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    Michael S.

    3.6/5

    Reviewed in the United States on December 9, 2022

    The phone has a blown loudspeaker. The sides of the phone is totally scuffed up, which is fine if there's nothing wrong with the functionality. However, the speaker sounds awful. Even quiet, it is very distracting.
    Galaxy S21 5G

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    Purchased on December 2, 2022

  • R

    Ryan L.

    2.5/5

    Reviewed in the United States on January 31, 2023

    Ordered an "unlocked" phone - received a phone that was locked and can't use it even with the provider it was locked to for some reason? I paid for an extended warranty that should have covered me for a year from purchase - I was unable to return the phone (which I never used) for several months bc I was traveling out of the country for work. I am still well within that year time frame and all they are offering me is a replacement and no refund. I don't really trust this seller at this point, but sent the phone back using all their instructions and printable return labels etc and it's been over a week and no response. Starting to feel pretty frustrated by this experience. All I really want is a refund on my original purchase so I can purchase a phone that actually works from a different seller.
    Google Pixel 5

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    Purchased on June 6, 2022

  • S

    Shawna G.

    1/5

    Reviewed in the United States on December 24, 2022

    Backmarket did fine & shipping speed was great. BUT APAC SOLUTIONS only sent ONE phone. I ordered two unlocked Samdung S10e phones as Christmas gifts for my kids and only one arrived. I contacted BM Tuesday 12/20. As of today, 12/24, APAC SOLUTIONS hasn't contacted me or Backmarket about the status of the second phone.
    Galaxy A10e

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    Purchased on December 14, 2022

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    Lukas J.

    1/5

    Reviewed in the United States on May 23, 2023

    Seller lied about having item in stock, tried to talk me into downgrading into a worse phone they had rather then preactively refunding me, the least they could do, had to get backmarket involved
    Google Pixel 6

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    Purchased on May 11, 2023

  • M

    Matthew R.

    1/5

    Reviewed in the United States on January 25, 2023

    I received the wrong order. I received one ATT Samsung and not the 5 Verizon A10e units that I ordered.
    Galaxy A10e

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    Purchased on January 13, 2023