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Seller reviews, items and info
Approved seller with 4.1/5 Stars ratingTrusted on Back Market for
Overall rating
481 verified reviewsRating details
Battery
4/5
Shipping
4.4/5
Lens & Camera
4.3/5
Accessories
4.1/5
Packaging
4.3/5
Overall performance
4/5
Appearance
4.1/5
Reviews
Lynda S.
Verified purchaseReviewed 10/26/23, United States.
Thank you, Backmarket! galaxy A54 arrived ahead of schedule. It looks new, so far, I'm happy with the purchase. I'm new to Samsung and trying to find my best fit. this is my 3rd purchase from BM, Absolutely loved my first phone (Note10+) which couldn't be fixed under warranty, but BM gave me a full refund after 11 months. Appreciate the customer support, value, and quality. Galaxy A54 Unlocked has been easy to set up and other than all the buttons being on the right side of the phone (all previous phones had buttons on Left side or power/R, Volume/L). For a budget Galaxy, vs Flagship, this phone does not short! Camera is excellent. I like the edge bezel, crystal clear screen and east to navigate. Phone came with USB-C to USB-C cable and wall wort. Sweet!
Condition
Excellent
Purchased
10/22/23
Candy B.
Verified purchaseReviewed 5/30/24, United States.
Wonderful experience. The seller was fast on the shipping, but most important, the phone I purchased was just as described and in perfect condition, just as I had ordered. I've been using the phone for approx 3 months now and haven't had a single problem. Unlocked as described, and no problems with eSim install.
Condition
Excellent
Purchased
3/8/24
Alisha G.
Verified purchaseReviewed 10/24/22, United States.
They were sure to bring me an “excellent” quality SE 2022, battery life is 100% and hardly a mark at all. No obvious sign of previous use nor any issues; happy with it currently and was INSANELY impressed with how quick the shipping time was! Also, they provided a little extra including a new cable, outlet/charging block and even a little cleaner bottle. Thank you!
Condition
Excellent
Purchased
10/4/22
Danny H.
Verified purchaseReviewed 9/17/23, United States.
Delivered in two and a half days, so much quicker than expected. Ordered a phone in "fair" condition. Could not be happier! The screen is impeccable, slight scratch (hardly noticeable) on the back, which is covered by new case. Battery life great, camera great. So pleased!! Will never buy new again!
Condition
Fair
Purchased
9/7/23
Makaela N.
Verified purchaseReviewed 10/8/24, United States.
The product came in excellent condition. It was pretty much a new phone wouldn't even know it was refurbished. The battery life is practically untouched. It came in neat and discreet packaging and was shipped quickly to me I only waited a day after purchase. I would say it's worth buying here.
Condition
Excellent
Purchased
10/1/24
Keishla L.
Verified purchaseReviewed 8/17/24, United States.
I learned of backmarket through TikTok and had a great experience with it! The packaging was handled with care and I received the watch quickly. The watch was in excellent condition! No scratches or obvious wear and tear. Basically new. I did not have any issues with the tech, was able to call, text and download appa easily onto the watch. The battery life last about 2 days before needing to be recharged, as I'd use the timer ALOT for worm. Overall great experience, will try both this seller and backmarket again in the future 😁
Condition
Excellent
Purchased
6/11/23
Ashley S.
Verified purchaseReviewed 5/26/23, United States.
Firstly, I love how it was packaged. It was very neat and secure. It also arrived earlier than expected, which is always welcomed. The phone was in the condition I expected, and in the short time I had with it, the phone worked wonderfully. I only had to return it because I quickly discovered I missed my stylus. If I wasn't spoiled by that feature, this phone exceeded my expectations and I was very happy with my purchase. I would easily buy from Back Market again (and am literally about to!). Great deals, ease of purchase and returns and a newer phone for a fraction of the price. What's not to love?
Condition
Fair
Purchased
5/23/23
Philani K.
Verified purchaseReviewed 2/22/23, United States.
I’m really happy with the quality of the phone! It looks new , I chose the fair option but it looks new no scratches or whatsoever! The battery health is is 100% that’s also something to celebrate. Service was amazing too , I thought that maybe it will be packaged in an iPhone box but that’s not really a problem for me. I’m definitely getting some else from you guys! Thanks! 🔥🕺🏽
Condition
Fair
Purchased
1/13/23
Joe S.
Verified purchaseReviewed 12/3/19, United States.
The quality of the product was indeed mint in appearance and function. The phone I ordered was a clone of the one I am replacing except the new phone has 128GB internal storage rather than the 16GB in the replaced phone. I am also pleased that the new phone is transferring the old phone's data automatically. I thought I would have to go to a phone store to accomplish the transfer. Delivery was accomplished in 4days. I'm still early in the process of comparring the two phones, but so far, I'm quite pleased with Back
Condition
Excellent
Purchased
11/28/19
Natalia Q.
Verified purchaseReviewed 7/17/23, United States.
This is the second phone I get from the back market. And again the service, quality and delivery were perfect! Delivery on time! The phone looks brand new (just has tiny little scratches on the corners) but I knew the condition was just "fair" (but the phone looks way better than just fair) I love all the support you get everything you get a phone.
Condition
Fair
Purchased
6/30/23