Customer reviews

324 verified reviews in the last 24 months.

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  • M

    Makaela N.

    Purchased on October 1, 2024

    Verified purchase

    The product came in excellent condition. It was pretty much a new phone wouldn't even know it was refurbished. The battery life is practically untouched. It came in neat and discreet packaging and was shipped quickly to me I only waited a day after purchase. I would say it's worth buying here.

    Reviewed in the United States on October 8, 2024

    iPhone 15 256GB - Pink - Unlocked
  • T

    Tom Z.

    Purchased on February 24, 2024

    Verified purchase

    I'm very pleased with the phone.l really enjoy not having to spend a lot of money on the latest and greatest products out there. To be able to buy a refurbished phone and have it perform as good as it does makes me happy.

    Reviewed in the United States on March 10, 2024

    Galaxy S21 5G 128GB - Gray - Unlocked
  • J

    James M.

    Purchased on January 8, 2024

    Verified purchase

    I have bought a couple of refurbished phones from Backmarket. Great prices, extremely fast service, the phones have been perfect. Repeat customer, will definitely return when I need devices in the future.

    Reviewed in the United States on February 8, 2024

    iPhone SE (2020) 256GB - Red - Unlocked
  • M

    Mary S.

    Purchased on January 3, 2024

    Verified purchase

    My new refurbished phone is excellent. My only issue was connecting with my own carrier (Credo) to get service transferred to the new phone. I was surprised and disappointed to get a flyer inside the box of my new phone stating that it was an Amazon refurbished phone. There was no info about Back Market. Are you a company owned by Amazon?

    Reviewed in the United States on January 15, 2024

    Google Pixel 7a 128GB - Black - Unlocked
  • E

    Elizabeth K.

    Purchased on January 3, 2024

    Verified purchase

    I'm delighted with this refurbished Pixel, and happy to have saved some serious dough on the purchase! I have only bought new phones in the past, but my daughter recommended this source, and I will definitely consider using Backmarket again in future!

    Reviewed in the United States on January 14, 2024

    Google Pixel 7a 128GB - Black - Unlocked
  • E

    Edward L.

    Purchased on November 13, 2024

    Verified purchase

    Phone arrived in perfect condition! Battery condition was excellent, and I also received a sweet upgrade to a 512GB model! I couldn’t asked for anything better. Thanks, to the awesome folks at backmarket!

    Reviewed in the United States on November 29, 2024

    iPhone 13 mini 256GB - Green - Unlocked
  • B

    Bobby B.

    Purchased on October 24, 2024

    Verified purchase

    the phone I got is bootloaded which compromised the security. I can't log in to some apps including my apps for work due to security issues. the phone was in good shape and it all works but I'm gonna have to send it back. I need my work apps. I wished I was told a head of time about the bootloader or I would not have bought the phone. I got one through someone else thanks.

    Reviewed in the United States on November 10, 2024

    Google Pixel 7a 128GB - Black - Unlocked
  • J

    Joni K.

    Purchased on July 13, 2023

    Verified purchase

    Great Day! The laptop was purchased for my daughter, and she is ecstatic. I had concerns about buying a refurbished laptop however, I am thoroughly pleased. I've purchased another computer for my 2nd daughter. Thank you kindly!!

    Reviewed in the United States on July 31, 2023

    Galaxy Book Go 5G 14-inch (2021) - Snapdragon 8cx Gen 2 - 8 GB - SSD 128 GB
  • K

    Kent M.

    Purchased on October 9, 2024

    Verified purchase

    Very pleased with the purchase of the S22 in "good" condition. It is as expected. Battery capacity at 88% (promised to be >80). Screen has zero scratches. Frame has some minor scuffing, but not horrible. Unlocked as promised. Everything works great and shipping was reasonably fast. A very Good deal overall. Would recommend.

    Reviewed in the United States on October 24, 2024

    Galaxy S22 5G 128GB - Black - Unlocked
  • W

    Warren J.

    Purchased on August 28, 2024

    Verified purchase

    I love my iPhone 13 mini! I’m a big fan of certain Apple products. Not necessarily the latest things they come out with, but just cool ideas that seem lost because the general public wasn’t that into them. This phone has great features, awesome cameras, a super fast processing chip and lots of memory. This phone is iconic because it’s likely the last flagship phone that Apple will produce in its mini size. I’m in love!

    Reviewed in the United States on September 12, 2024

    iPhone 13 mini 256GB - Green - Unlocked