Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

481 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4/5

  • Appearance

    4.1/5

Reviews

  • Makaela N.

    Verified purchase

    Reviewed 10/8/24, United States.

    The product came in excellent condition. It was pretty much a new phone wouldn't even know it was refurbished. The battery life is practically untouched. It came in neat and discreet packaging and was shipped quickly to me I only waited a day after purchase. I would say it's worth buying here.

    iPhone 15 256GB  - Pink - Unlocked

    Condition

    Excellent

    Purchased

    10/1/24

  • Warren J.

    Verified purchase

    Reviewed 9/12/24, United States.

    I love my iPhone 13 mini! I’m a big fan of certain Apple products. Not necessarily the latest things they come out with, but just cool ideas that seem lost because the general public wasn’t that into them. This phone has great features, awesome cameras, a super fast processing chip and lots of memory. This phone is iconic because it’s likely the last flagship phone that Apple will produce in its mini size. I’m in love!

    iPhone 13 mini 256GB  - Green - Unlocked

    Condition

    Fair

    Purchased

    8/28/24

  • Edward L.

    Verified purchase

    Reviewed 11/29/24, United States.

    Phone arrived in perfect condition! Battery condition was excellent, and I also received a sweet upgrade to a 512GB model! I couldn’t asked for anything better. Thanks, to the awesome folks at backmarket!

    iPhone 13 mini 256GB  - Green - Unlocked

    Condition

    Excellent

    Purchased

    11/13/24

  • Adrienne F.

    Verified purchase

    Reviewed 9/2/24, United States.

    I've been on this earth for 68 years and have been a prolific shopper for most of them. I have experienced all kinds of customer service, and lucky enough to say my experiences have been mostly very good ones. I must say that Backmarket has exceeded my expectations, especially with regards to excellence in customer service. This company kniws the value of excellence in communication. They go above and beyond which really puts one at ease.

    Galaxy S24+ 512GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/29/24

  • Lucrecia M.

    Verified purchase

    Reviewed 9/3/24, United States.

    Comment about shipping, not about the item. LOVE ordering from only you guys. I live in Alaska, and you do not ship here. I have to always ship to a friend in WA state and figure out how to get it from there. It's definitely frustrating. Thinking it's maybe because of the battery?

    Galaxy S22 5G 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    8/1/24

  • Angela H.

    Verified purchase

    Reviewed 11/14/24, United States.

    S23 arrived in excellent condition with fast charging block & cord. This is the 3rd phone my family bought this year from this co.

    Galaxy S23 128GB  - Purple - Unlocked

    Condition

    Excellent

    Purchased

    9/19/24

  • Bobby B.

    Verified purchase

    Reviewed 11/10/24, United States.

    the phone I got is bootloaded which compromised the security. I can't log in to some apps including my apps for work due to security issues. the phone was in good shape and it all works but I'm gonna have to send it back. I need my work apps. I wished I was told a head of time about the bootloader or I would not have bought the phone. I got one through someone else thanks.

    Google Pixel 7a 128GB  - Black - Unlocked

    Condition

    Good

    Purchased

    10/24/24

  • Kent M.

    Verified purchase

    Reviewed 10/24/24, United States.

    Very pleased with the purchase of the S22 in "good" condition. It is as expected. Battery capacity at 88% (promised to be >80). Screen has zero scratches. Frame has some minor scuffing, but not horrible. Unlocked as promised. Everything works great and shipping was reasonably fast. A very Good deal overall. Would recommend.

    Galaxy S22 5G 128GB  - Black - Unlocked

    Condition

    Good

    Purchased

    10/9/24

  • Lawrence B.

    Verified purchase

    Reviewed 9/26/24, United States.

    Phone came in perfect condition well that’s what I thought I’d call it almost perfect the microphone didn’t detect any sound so google assistant was useless and so were the audio messages system due to mic problems would I give it another chance yes most definitely the switch to this phone from my iPhone 12 was just extraordinarily amazing great experience on the other side the grass really is greener on the other side

    Motorola Razr 5G 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    9/10/24

  • Brittany R.

    Verified purchase

    Reviewed 11/20/24, United States.

    Im enjoying my Iphone 12 mini 256G. The battery life isnt the best but i knew buying used it probably wouldn't be. I will definitely shop backmarket again in the future!

    iPhone 12 mini 256GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    10/31/24

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