Customer reviews

Reviews

  • Rosa T.

    Verified

    Reviewed 9/28/25, United States.

    Great product at a great price. Arrived quickly and works as expected. Would purchase with confidence from Back Market again!

    Condition

    Excellent

    Purchased

    9/15/25

  • Randall W.

    Verified

    Reviewed 3/31/25, United States.

    I am not one to leave feedback, good or bad. But I must admit I have used Back Market 3 times now and have been extremely satisfied with each purchase. The Pixel 7 Pro case is exactly what I needed. Delivered quickly, phone fit perfectly. Thank you!

    Condition

    Excellent

    Purchased

    3/10/25

  • Carroll B.

    Verified

    Reviewed 11/5/24, United States.

    I was not convinced a refurbished was the right way to go. I needed a new phone to operate my insulin pump. The phone I got looked brand new and works like it too. After running my pump all day, texting and phone calls I still have 75 to80% battery life. I would not hesitate to buy electronics of any kid from Back Market!

    Condition

    Excellent

    Purchased

    10/14/24

  • Dean G.

    Verified

    Reviewed 10/29/24, United States.

    good 👍

    Condition

    Excellent

    Purchased

    10/21/24

  • Charles B.

    Verified

    Reviewed 10/9/24, United States.

    this is number three purchase from back market everyone has been very smooth and good quality products my last one here has a little chip in the top and returning for a another one, however it's a little lengthy process to return your phone. and I do recommend getting your phone insurance through back market not a kkko or echelon

    Condition

    Excellent

    Purchased

    9/16/24

  • Jenn and russ B.

    Verified

    Reviewed 5/12/25, United States.

    this is a great case, I do wish the case was a bit thicker so it would allow for the camera to not be so exposed when I place it on a table.

    Condition

    Excellent

    Purchased

    4/15/25

  • Reuben B.

    Verified

    Reviewed 4/16/25, United States.

    Replacement of an obsolete cracked screen A10 was so easy. Turned on the new Samsung, copied using supported software.

    Condition

    Excellent

    Purchased

    3/25/25

  • Matthew L.

    Verified

    Reviewed 3/5/25, United States.

    The phones were a great price and arrived in good condition and very quickly. It's been 3 weeks and they are working great!

    Condition

    Excellent

    Purchased

    2/12/25

  • Arynn H.

    Verified

    Reviewed 10/21/24, United States.

    Regardless of shortcomings, it's hard to beat the price. TLDR: I had to fix an issue with the lens cover caused by improper adhesive placement. The only issue that I had was that the lens cover on the back of the phone would not sit flush which meant that dust could get underneath and onto the internal lenses which is not good. Lucky for me, I'm pretty handy and confident when it comes to electronic repairs so I took the lens cover off to see why it wouldn't sit flush. Turns out the adhesive was not positioned correctly and was getting pinched along the edges, causing it to be slightly raised. I cut off the excess and reapplied it which pretty much fixed the issue. The phone was said to be in "excellent" condition but I can't fully agree. Most people wouldn't want to deal with this especially on an "excellent" condition order.(Which is the option I chose.) Quality assurance really needs to check these details as this is not the first time I've had an issue with adhesive being the cause of a problem. Not a deal breaker for me but it could be for someone else.

    Condition

    Excellent

    Purchased

    10/2/24

  • Brittney H.

    Verified

    Reviewed 3/20/25, United States.

    Really great phone!!! Would think I purchase phone brand new. Few flaws, works perfectly. No issues!!

    Condition

    Excellent

    Purchased

    2/23/25