Buyback Boss's customer reviews

4.2/5

207 verified reviews in the last 6 months.

  • 100%
  • 74%
  • 13%
  • 6%
  • 7%
  • R

    Roy H.

    4.9/5

    Reviewed in the United States on December 28, 2022

    The phone arrived really early! But the phone itself was at a good condition honestly. A couple of noticeable scratches at the top of the phone but overall nothing too bad. When the phone arrived it was at like 20% which was unfortunate but the battery capacity itself holds for hours which I really did need. I bought my last iPhone from backmarket so I didn’t expect peek perfection but this is pretty good for a refurbished device and it holds very nicely!
    iPhone 11

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on December 15, 2022

  • J

    Juan M.

    4.8/5

    Reviewed in the United States on January 8, 2023

    Extremely satisfied with my purchase. Would definitely purchase from this site again. I would like to point out two things that initially left me disappointed but I quickly got over. 1. The product came slightly dirty. Since I purchased Excellent condition, I was worried the phone would have scratches. But in the end, nothing a wipe couldn't fix. 2. Product was not in original packaging. Im sure it says somewhere that product doesn't come in original packaging, I just didn’t see it. Overall, very happy with my iPhone 13 Pro.
    iPhone 13 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on December 25, 2022

  • R

    Raja S.

    4/5

    Reviewed in the United States on February 16, 2023

    Hi I need to know how to manage a warranty claim. The IPhone SE 2016 Gold we bought last March has had screen issues for the past several months. Persistent white lines and low saturation and some touch screen glitches. We tried to trouble shoot and reset to no avail. My son kept complaining about the screen, but since the phone was functional, I procrastinated on replacing it. Three days ago after being fully charged over night it turned off and hasn’t turned back on. It has been on a charger for two days and has zero signs of life. It has been in a cover with screen protector and hasn’t gotten wet and is otherwise excellent physical condition. I was going to replace with another unlocked phone We just realized that it’s still under warranty. How do we make a claim?
    iPhone SE (2016)

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 20, 2022

  • P

    Phyllis B.

    4.9/5

    Reviewed in the United States on February 14, 2023

    I am enjoying my iPhone 11 updated from iPhone 7! It is working great and cosmetically it is perfect. It was a fantastic deal, the best price anywhere and I looked a lot and often before making a decision. I highly recommend Backmarket.
    iPhone 11

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 1, 2023

  • C

    Carly L.

    4/5

    Reviewed in the United States on April 11, 2023

    iPad works wonderfully! Only slight complaint is that there are a couple of dents on one corner, one of which is quite visible, but the screen, camera, the rest of the body are in perfect condition. Will continue to be a returning customer :)
    iPad Pro 11 (2020) 128GB - Silver - (Wi-Fi)

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on April 5, 2023

  • N

    Nji C.

    5/5

    Reviewed in the United States on January 9, 2023

    I'm honestly impressed with the speed and condition at which the iPad came to me. I purchased it in excellent condition, and it did indeed come like that. It looked brand new on the front and back, and the iPad came on time.
    iPad Pro 11 (2021) 128GB - Space Gray - (Wi-Fi)

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on December 23, 2022

  • G

    Glenn M.

    4.9/5

    Reviewed in the United States on December 28, 2022

    Actually when I purchased it the condition said excellent. And the phone basically feels brand new. The only wear I can see is that the battery health is at 90% and that's totally fine. No cosmetic damage, no log of repairs, original apple oem parts. The phone runs real smooth, I love it and I plan to keep using it for as long as I can until Apple doesn't support it anymore, which will be quite some time since the phone is only 2 years old. I'm very satisfied with the purchase and will definitely consider using back market in the future when the time arises.
    iPhone 12 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on November 30, 2022

  • I

    Iain A.

    4.6/5

    Reviewed in the United States on April 19, 2023

    Item came in expected condition this phone is pretty heavy but that's because of its camera's they are amazing makes anything look professional. Before this phone i liked Samsung because it's not apple but now I really like the quality of the phone itself
    Galaxy S21 Ultra 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 23, 2023

  • I

    Island L.

    5/5

    Reviewed in the United States on January 29, 2023

    I really love the quality of this phone for its price! There were only a few scratches along the side of the phone but they’re barely noticeable and you have to be really close to tell. Other than that the phone itself is amazing it’s like having a brand new phone honestly!
    iPhone 12 Pro Max

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on December 30, 2022

  • S

    Sydnee D.

    4.8/5

    Reviewed in the United States on April 26, 2023

    It's been about 9 months since I've purchased this phone, and it has been wonderful! Haven't had any problems or issues with it so far, and despite being rated "Fair" condition, the phone came looking completely brand new! Very happy with this purchase, thanks!
    iPhone XR T-Mobile

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 22, 2022