5,639 verified reviews in the last 24 months.
Lynda S.
Purchased on May 7, 2025
Verified purchaseCell fee delivers excellent refurbished phones. Ordered this Samsung A15 to use as an MP3 player in my Salon space. It's just what I needed. Quality internal music player, plus I loaded my booking, timer, smart plug and calendar apps to run my salon business on WiFi. Excellent price, battery lasts days and if I ever need another phone, phone, I've got it!
Condition
Fair
Reviewed in the United States on May 30, 2025
Mike B.
Purchased on April 4, 2025
Verified purchaseI bought 2 watches recently, one Galaxy watch 5 and a Galaxy watch 5 Pro. One being for me (5 Pro) and the other being for my wife. The one I bought my wife was sold as being in excellent condition and the Pro I got for myself was sold as fair condition. My wifes watch looks and works as if it is brand new. Mine has what looks to be a small bit of glue residue on the bezel, otherwise looks new as well. The pricing was wonderful. Shipping time phenomenal. Communication was perfect. I am hoping I don't have to use it but if for whatever reason I need to warranty one or the other I am confident it will be smooth as well.
Condition
Fair
Reviewed in the United States on April 9, 2025
Zachary S.
Purchased on July 31, 2025
Verified purchaseI paid $30 for a pair of Samsung Galaxy Buds 2 Pro. The exterior of the case has like a textured surface to it, and that surface is worn, scratched, and scuffed off all over. The right ear bud has a deep scrape on it. To be honest, all of these things add character in my opinion as the buds function flawlessly. The noise canceling on the Buds 2 Pro really is top tier. I'm really impressed. I'm paired with a Samsung Galaxy Note 20, which allows me to take full advantage of all the features the Buds 2 Pro offer. This was my first BackMarket purchase, but it most certainly won't be my last. I really appreciate the sustainability the site offers in this one aspect of my life.
Reviewed in the United States on August 9, 2025
Thomas W.
Purchased on July 28, 2025
Verified purchaseThe phone is working fine, just like new--and the Samsung S21 is a good phone. The next time, though, I think I might go with a Good-rated phone rather than Fair-rated, as in this case. The phone has some markings around the edges, but that is a cosmetic issue, and has not affected the phone's performance. I continue to believe that BackMarket is an excellent online store for refurbished phones.
Condition
Fair
Reviewed in the United States on August 11, 2025
Danielle D.
Purchased on June 3, 2025
Verified purchaseThis is my 2nd purchase from Backmarket and I tell everyone about it bc I adore your service and products. I can trust that if anything isn't up to my liking that Backmarket stands behind everything they do. I received my new phone so fast and that is important when u have no communication until it arrives. The phone is amazing, everything works great and I am using the visible plan they offer with a discount when you purchase a phone! I'm a fan of Backmarket all the way!
Condition
Fair
Reviewed in the United States on June 12, 2025
Shaquelle C.
Purchased on May 22, 2025
Verified purchaseI brought this as a birthday present for my husband, I was blown away there were no major scratches. The watch was in beautiful condition. I was a bit nervous as this was my first purchase from Backmarket. My hubby loved the watch and I will be purchasing at a later time for my MacBook.
Reviewed in the United States on June 8, 2025
Ashley E.
Purchased on May 4, 2025
Verified purchaseI got mine in the "Good" condition section and looking at it from above no dents or scratches at all, It was a bit dirty on the edges and on the sides so I had to clean that up. The underside however, has some scratching like someone had scraped the bottom of the watch on the table multiple times. Besides the scratches at the bottom, where no one can see anyways, the watch is in really great condition and works really well. Very glad with my purchase.
Condition
Good
Reviewed in the United States on May 18, 2025
Maurice M.
Purchased on April 9, 2025
Verified purchaseThanks for the great customer service. My new tablet was delivered on time and we'll package. It's been a while since I had a Samsung tablet because I switched over to Apple, so I look forward to seeing the performance and how it compares to Apple. .
Condition
Excellent
Reviewed in the United States on April 11, 2025
Breaunna M.
Purchased on May 14, 2025
Verified purchaseUnderstand that I requested an older version. Soo many updates, but worth it. Minor scratches, it basically looked new. shipping was 2 days earlier.(A+) I have zero complaints!! especially with the price! Purchased this item due to breaking my phone. Having zero assist to the screen. Now with this watch, I am connected to my phone without even touching it. I've learned my lesson 😌 More tech can probably help you save money. lol
Condition
Good
Reviewed in the United States on May 26, 2025
Michelle R.
Purchased on April 30, 2025
Verified purchase5 stars once again Backmarket, you never fail me! A great price and even though I chose the lowest quality I was still very impressed, especially for the price. when I need new electronics Backmarket is ALWAYS my first choice! You keep me up to date at an affordable price and I know that if something isn't working properly or of I'm not satisfied, you have always made it right!
Condition
Fair
Reviewed in the United States on May 19, 2025