Cellular Professor's customer reviews

I never used your services before, just found you online while looking for a refurbished MacBook Pro. My existing MB Pro was from 2015 and while it was a very good machine, many of the current updates were not compatible. To be honest, I could not be happier with my 2023 16" MacBook Pro I just received from Back Market! I was so pleased with the speed, sound quality and clarity of the screen. I am now up to date, happy and very pleased with the decision to purchase from your company. Keep up the great work!!! Thank you!!

I am a very happy repeat customer. Helped mom purchase a refurbished iPad - and the new "Premium" condition option piqued her interest (mainly because the logo is a diamond). The iPad arrived quickly and in the premium condition stated by the reseller. Everything was setup and restored from her iCloud backup in a just a couple of hours. I highly recommend Back Market for all your warrantied, refurbished tech purchases. Depending on your budget - and the comparable price of going new, I'd recommend the Excellent condition items. I'm not sure yet if the increase in price for Premium condition will show its value.

So far, so good. I was able to get my old phone data transferred to the new iPhone. Then moved the Sim card. Made a phone call and sent a text message. Haven't tried anything else. The battery is my only concern at this point as that is why I had to replace my last iPhone (the battery would have cost as much as a newer refurbished phone).

So far it’s been great. Visually it looks brand new. I’m glad I decided to check this place out because it bears even apples own refurbished prices by a lot. Only downside so far is the battery life says it’s at 83% so I’m not sure that the original battery was ever replaced or refurbished. That being said, I would still look here before elsewhere if I’m ever in the market again.

This computer made me jump directly from Catalina to Sequoia. So much has changed since Catalina, Sequoia being geared especially to users who lack organization. I can't believe the trouble I had to set up the most simple features to make my new computer "feel" like the old one. Thank goodness, I had Chat-GPT to answers all my questions. On the other hand, this new computer is slick, a pleasure to "handle," with a sound of great quality, compared to the tinny sound of my old computer (2013 if you please). I feel transported into a different world. To my great pleasure, it arrived to my place a couple of days earlier than anticipated. One thing I would have liked is a power adapter that has a USB port. I read so much about it. I just assumed it would have been included. I also miss the good old days of the extension cord that doubled the length of the power adapter cord. Unfortunately, refurbished units tend to cut corners in that department. The cord is way too short and the adapter slips off the power strip if I look at it the wrong way. Most annoying.

I bought the iPhone 15 in Premium (the level above excellent) condition for around 550 dollars (plus like 50 dollars in Tax). If you are a student, try to get the 25-dollar discount. Anyway, the Battery was at 100%, and the body was in perfect condition. The screen has a single, virtually invisible scratch in the top right that I only noticed when I got the phone, never again since I started using it. And the camera has like a very, very, very small chip, and the edge again is literally unnoticeable. I would rate the quality a 9.9/10 due to the very small scratches. I would recommend this product!

The iPhone SE (2022) that I received has noticeably poor audio quality from the phone speaker, but I could not tell this until I had migrated from my previous phone, including moving service with my cell provider, which was not a simple change to complete. In fact, I'd had the phone for over a week before I used it without AirPods the first time. I know that there is a definite difference in sound quality because I have an identical model SE for my business phone and I have called the same number from both phones and can detect a significant difference. Otherwise, I am generally satisfied. I expected better than 85% Battery Capacity from the start - I had 81% with the 2016 vintage SE that I was replacing with this iPhone, but I can live with that. I have contacted BackMarket and am waiting for a response, so hopefully this story will get better - time will tell how BackMarket's customer service handles this situation.

The the Mac Mini M1, 3.2 GHz - SSD from Black Market arrived early in EXCELLENT CONDITION and performs flawlessly. I couldn't ask for more, very impressed with Black Market. I've ordered refurbished from other venders but this was my best experiance.

I was on the fence about this because I’ve never bought something from BackMarket before, let alone a MacBook Pro. I am very pleased to say that the laptop arrived in perfect condition. If the box said Apple on it I would think it’s brand new. The battery health is at 95% and there were no visible marks on the screen. I’ve had the laptop for about 3 weeks now and everything has been working perfectly. I bought the M1 Max 64GB with 2TB of ssd and I mainly work Davinci Resolve, Photoshop and Lightroom and so far it handles everything perfectly and I’ve never heard the fans even turn on. So all in all super happy with the purchase and the service!