Cellular Professor's customer reviews

Overall rating

2,610 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Appearance

    4.6/5

  • Accessories

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.7/5

  • Shipping

    4.7/5

Reviews

  • Peggy B.

    Verified

    Reviewed 10/5/25, United States.

    I love these Beats earbuds! Back Market is my go-to for reconditioned (always like new though) electronics. Amazing prices, excellent service and quick deliveries.

    Condition

    Excellent

    Purchased

    9/19/25

  • Mychak T.

    Verified

    Reviewed 8/24/25, United States.

    When I bought the fair condition I was expecting it to be cracked and the battery would be no so great. When I received my phone, the battery was great, the phone looked brand new and I didn’t see any cracks. I felt like u had just gotten a brand new phone for cheap! I would recommend the fair condition because it is just as great as the rest of them I’m assuming. Thank you Back Market!

    Condition

    Fair

    Purchased

    8/12/25

  • Luis P.

    Verified

    Reviewed 6/20/25, United States.

    The phone came in near mint condition. It arrived nicely wrapped in bubble wrap with a charger. The color that I chose was green and it looks great! setting up the phone was easy, along with syncing the phone

    Condition

    Good

    Purchased

    6/16/25

  • Kristalyn L.

    Verified

    Reviewed 6/8/25, United States.

    At first I was skeptical and nervous about my purchase because.. well its a refurbished phone but ohhhh my god Im so glad I got It. My new IPhone 15 came completely untouched! It looks wonderful. It runs smoothly. Very happy with my purchase.

    Condition

    Premium

    Purchased

    6/4/25

  • Cheryl K.

    Verified

    Reviewed 10/23/25, United States.

    My experience with Back Market has been great! Along with others I was not sure I would trust refurbished electronics, not sure why, just did not. After reading many of the reviews, I decided to go for it. I first bought an updated IPhone and that went well, so I just bought a “newer to me” Apple Watch. I had one of the earliest version (3). Everything works great. I really wanted to have a good experience because I really like their mission on salvaging older electronics rather than the products going to a landfill. Thank you for a some great products. *One issue I had was I originally purchased an iPhone 14, order was cancelled by seller, but I used my promotional coupon for $20 and even though the seller cancelled the order, I could not get the coupon to work on my updated order. It said it was already used which I did not get to use. Bummer

    Condition

    Premium

    Purchased

    10/10/25

  • Michael G.

    Verified

    Reviewed 7/10/25, United States.

    I am quite pleased with this iPhone 14 Pro. I've purchased two other iPhones before this one and was given iPhones below their proposed quality grade (premium). However, this iPhone 14 Pro in Space Black was borderline flawless (not a single scratch), working smoothly, and best of all, the battery health was at 100%. That's impressive considering it's almost three years old. The iPhone came from Cellular Professor, so I highly recommend getting refurbished from them if it's an option.

    Condition

    Premium

    Purchased

    7/5/25

  • Jon C.

    Verified

    Reviewed 5/5/25, United States.

    I am a very happy repeat customer. Helped mom purchase a refurbished iPad - and the new "Premium" condition option piqued her interest (mainly because the logo is a diamond). The iPad arrived quickly and in the premium condition stated by the reseller. Everything was setup and restored from her iCloud backup in a just a couple of hours. I highly recommend Back Market for all your warrantied, refurbished tech purchases. Depending on your budget - and the comparable price of going new, I'd recommend the Excellent condition items. I'm not sure yet if the increase in price for Premium condition will show its value.

    Condition

    Premium

    Purchased

    4/24/25

  • Gregory P.

    Verified

    Reviewed 10/6/25, United States.

    Just like New, love it. Fast shipping No Scratches, put in the function test. Everything great. Hey these guys I can trust on the refurbished side. And I believe if I have a problem with this device they'll fix it .. and remember guys just get device protection on your phones (Case, screen etc ) it'll be worth more than you think especially on trade inns .

    Condition

    Premium

    Purchased

    9/20/25

  • Jason B.

    Verified

    Reviewed 3/2/25, United States.

    I purchased a refurbished 13" MacBook Pro M1 (2020 edition) from BlackMarket, and I couldn't be happier. The laptop arrived in near perfect condition with only very minor blemishes. The laptop is in perfect working order, plenty fast, fantastic battery, and exceeded my expectations.

    Condition

    Good

    Purchased

    2/19/25

  • Jeff M.

    Verified

    Reviewed 10/26/25, United States.

    The iPhone 16 Pro was exactly as described. It came with a charging cord. The battery charges to 100%. I traded in my iPhone 13. The whole transaction went very smoothly. This is the second time I’ve used Back Market and will continue to do so.

    Condition

    Premium

    Purchased

    10/12/25