COS Phones's customer reviews

3.9/5

50 verified reviews in the last 6 months.

  • 100%
  • 62%
  • 16%
  • 10%
  • 12%

  • L

    Lindsay M.

    5/5

    Reviewed in the United States on March 21, 2024

    Love BackMarket! Lol love the new commercial/ad too! I’ve purchased quite a few devices over the last couple of years. From iPhones, galaxy phones, iPads and more im not thinking about I’m sure. They make great gifts… what’s even better they are refurbished and not some trash floating in our oceans and in our landfills. Every single device I’ve purchased is still being used and in perfect working order. Will never buy brand new again. I’m not one who likes the price tag of brand new items these days. So thank you backmarket team! Keep up the awesome work. Maybe throw some coupons to the repeat customers once and a while lol.. (worth a shot, lol) I’m a bargain hunter 😉
    Galaxy S9 - Unlocked

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    Purchased on February 14, 2024

  • K

    Kim M.

    5/5

    Reviewed in the United States on January 29, 2024

    The iPhone 12 arrived as stated in the offer. This was a seamless purchase for price, an excellent phone, a great trade-in offer on my phone, delivery of my new phone, and return of my trade-in. Thanks!
    iPhone 12 - Unlocked

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    Purchased on January 15, 2024

  • K

    Khan S.

    4.9/5

    Reviewed in the United States on January 31, 2024

    While the phone did arrive later than the expected date (not really BackMarket or COS Phones fault), the phone arrived in amazing condition! When they say excellent condition, they mean it! Also, it arrived with the iPhone 12 Apple box and user manual! Couldn't be happier!
    iPhone 12 - Unlocked

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    Purchased on January 23, 2024

  • T

    Trinity F.

    4.3/5

    Reviewed in the United States on March 4, 2024

    Came in factory packaging, but had a bit of some kind of powder it seemed around the crack in the edge of the phone and something in the speaker causing it to sound a bit tinny but it ended up resolving itself. Couple days after buying I try the selfie camera and it's as if there's a cataract over the screen. Hopefully I can get a repair.
    Galaxy S9 - Unlocked

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    Purchased on February 20, 2024

  • S

    Stephanie K.

    4.6/5

    Reviewed in the United States on March 13, 2024

    The phone is gorgeous, fast, battery lasts all day. Literally fits perfect in my hand (admittedly a bit harder to read on compared to my old s9+) My complaints are all due to the operating system (not a fan of android 12) but I can work with it.
    Galaxy S10e - Unlocked

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