Customer reviews

35 verified reviews in the last 10 years.

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  • C

    Chanel C.

    Purchased on April 11, 2022

    Verified purchase

    I bought the phone in excellent condition. There were no scratches or scuff marks. The battery life was at 100% and overall was a pretty good experience. It also came in pretty quick. The shipping was 2 days. The only thing I could think of that is weird about the phone is the Siri voice through my AirPods sound a bit wonky then on my XR but I don’t know if that’s cause the phone or my AirPods. The actual sound on the phone is perfect though. I would definitely recommend you buying this refurbished phone but only in excellent condition if it’s affordable for you.

    Item

    iPhone 11 128GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on April 23, 2022

  • D

    Debra H.

    Purchased on April 10, 2022

    Verified purchase

    Great phone for price. Looks brand new and have had no problems after a few weeks with the phone. Much better alternative to making payment through my provider for years. I will do this for any new phones in the future.

    Item

    iPhone 11 128GB - White - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 27, 2022

  • J

    Julie P.

    Purchased on January 8, 2021

    Verified purchase

    I'm thankful to have found Back Market for used iPhones. I do not need to have the newest phone, and appreciate that I can find good quality, slightly used phones at a fraction of the cost of a new phone. My iPhone 8 works great!

    Item

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 21, 2021

  • D

    Debra M.

    Purchased on April 19, 2022

    Verified purchase

    Phone works great. Looks brand new. This is my 3rd order from Back Market. You won’t be disappointed.

    Item

    iPhone 11 128GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 1, 2022

  • V

    Virginia C.

    Purchased on January 13, 2021

    Verified purchase

    Total satisfaction! This phone arrived in pristine condition (mint, as promised) with a charger, and a screen protector in place Thank you for not just the phone but your follow up with shipping and delivery information. A+ service, and I have recommended you to friends. I am also considering ordering another product and will look on your site first when I am ready.

    Item

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 9, 2021

  • J

    Juliann M.

    Purchased on November 2, 2019

    Verified purchase

    Looked brand new when I opened it but I didn’t get a chance to use it because when I was setting it up I dropped it. First time I ever dropped an iPhone in my life and now I’m trying to get a hold of the company for some help.

    Item

    iPhone 8 Plus 64GB - (Product)Red Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 22, 2019

  • J

    Jerry M.

    Purchased on December 22, 2019

    Verified purchase

    Phone looked and felt brand new. Downloaded personal info in it which took about 10 minutes or so and been using it ever since. My son actually ordered an iPhone 8 from here, as well, at the same time with the same great experience.

    Item

    iPhone 7 32GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 4, 2020

  • A

    Anne V.

    Purchased on January 8, 2021

    Verified purchase

    I'm still learning to use my phone. One thing I do not like is instant dialing when I go to a contact.This is apparently an iphone8 feature and I will have to get used to it but sometimes I just want to see the contact and not call them. No problem with performance or functions. Behaves like a new phone as far as I can tell. Condition is very good as promised. No complaints.

    Item

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 20, 2021

  • M

    Melanie d W.

    Purchased on November 28, 2020

    Verified purchase

    Was easy to find the right phone plus the detail information was perfect. Delivery was fast, got it within 3days. No problems so far....knock on wood (smilin’).

    Item

    iPhone 7 Plus 32GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in the United States on December 9, 2020

  • P

    Peter S.

    Purchased on January 4, 2021

    Verified purchase

    I was impressed that though the phone was rated as Good/B level, it was entirely scratch-free on the screen and only a few scuffs on the corners of the phone. Very happy.

    Item

    iPhone 8 64GB - Silver - Unlocked

    Condition

    Good

    Reviewed in the United States on January 19, 2021