Device Giant's customer reviews

4.3/5

118 verified reviews in the last 6 months.

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  • 13%
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  • 6%

  • R

    Ryan O.

    5/5

    Reviewed in the United States on November 12, 2023

    The phone is like new. I upgraded from my Back Market bought Pixel 2 from May of 2021. That phone started to glitch, so I made the jump to this phone. The service and reliability of this company is fantastic. Considering what I would have paid for these two phones, I have saved hundreds of dollars since 2021. I'm a believer in refurbished phones, and recommend everyone buy one from this company.
    Google Pixel 5 - Unlocked

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    Purchased on November 1, 2023

  • M

    Murry M.

    5/5

    Reviewed in the United States on March 27, 2024

    I'm very happy with my BackMarket experience. Bought a used Galaxy A14 5G for my grandson and it's just as advertised. Works very well and looks new. I'll probably buy my next phone from them as well.
    Galaxy A14 5G - Unlocked

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    Purchased on March 11, 2024

  • D

    David C.

    4.9/5

    Reviewed in the United States on February 19, 2024

    Glad I found a great source for reliable refurbished iPhones that are affordable! This is our second Backmarket purchase and we are well pleased!
    iPhone SE (2020) - Locked AT&T

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    Purchased on February 2, 2024

  • S

    Serena W.

    4.8/5

    Reviewed in the United States on December 13, 2023

    This phone is fantastic. I definitely wouldn't have known it was refurbished if I hadn't bought it here. 10 outta 10 would recommend. 👍
    Galaxy S23 - Locked T-Mobile

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    Purchased on November 24, 2023

  • R

    Rebecca D.

    4.7/5

    Reviewed in the United States on October 5, 2023

    I would give better marks, but they never paid me for my trade-in even after several attempts. so shame on them for that. However, the new phone is great, just as promised. Just wished their customer service was better.
    Galaxy S21 FE 5G - Unlocked

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    Purchased on July 20, 2023

  • C

    Carlo B.

    4.5/5

    Reviewed in the United States on February 28, 2024

    The crease was slightly worn but it costs more than the phone to replace it so it's understandable. It still functions as expected and it's amazing. Though the back panel was not secured properly but I got it repaired for cheap enough so it's all good.
    Galaxy Z Fold3 5G - Unlocked

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    Purchased on February 7, 2024

  • T

    Tammie C.

    4.5/5

    Reviewed in the United States on January 9, 2024

    So far so good. No issues with the phone. Would definitely use back market for purchasing in the future. Was referred to this company and now I will refer others. The only complaint was that I received the wrong charger . It was not for an I phone, but not a game changer.
    iPhone 12 - Unlocked

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    Purchased on December 14, 2023

  • G

    Ginny M.

    5/5

    Reviewed in the United States on January 29, 2024

    The phone is in great condition, and the price was hundreds $$ less than others! It arrived quickly, and the activation instructions sent were easy to follow. I will be using Back Market for all technology needs from now on!
    iPhone 13 Pro Max - Unlocked

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    Purchased on January 16, 2024

  • C

    Charles B.

    4.9/5

    Reviewed in the United States on December 10, 2023

    I really like the phone. I enjoy the different features of the phone, the look, but most of all the screen size when you open it. Wish screen was somewhat larger when you fold the phone. Tight for someone withe big hands. But overall, great phone!!
    Galaxy Z Fold4 - Unlocked

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    Purchased on November 23, 2023

  • D

    Derek W.

    4.9/5

    Reviewed in the United States on March 5, 2024

    Great phone, excellent quality. Exactly what i was looking for and within my budget. I liked it so much I bought my wife and kids a new phone as well using BackMarket. Im not sure Ill ever buy a new phone again.
    Galaxy S22 Ultra 5G - Locked T-Mobile

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    Purchased on June 17, 2023