DMD SYSTEMS RECOVERY, LLC's customer reviews

Overall rating

368 verified reviews

Rating details

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Overall performance

    4.5/5

  • Lens & Camera

    4.6/5

  • Appearance

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Justin P.

    Verified

    Reviewed 7/27/25, United States.

    In all honesty, my expectations were pretty low when I hit the order button. Refurbished products normally don’t impress me. I was surprised at how fast it got a tracking number and was shipped. It arrived and I opened it expecting some flaws and couldn’t find any! It looked pretty much brand new. Step one passed. I turned it on and was please to see the screen come up in all its brilliance. Took it home and connected to my WiFi and it was all good. If you’re on the fence about purchasing from Backmarket, try it, you’ll probably be as surprised as I was. I am very happy I chose to buy from them rather than buying new. Thanks!

    Condition

    Excellent

    Purchased

    7/16/25

  • Catledge F.

    Verified

    Reviewed 3/9/25, United States.

    I appreciate the quality of your products. My new updated iPad Pro has changed the way I edit and do photography. I am very pleased with this purchase!

    Condition

    Fair

    Purchased

    3/4/25

  • Amanda V.

    Verified

    Reviewed 6/18/25, United States.

    I have now purchased 3 Ipads from Back Market. They have all arrived as described, extremely fast (one even arrived next day), and couldn't be happier with how they work. I will always check Back Market first before shopping anywhere else. Now to find me a phone. Thank you, Back Market!!!

    Condition

    Excellent

    Purchased

    6/13/25

  • Eric G.

    Verified

    Reviewed 2/11/25, United States.

    Love blackmarket. Great place to buy stuff from. This is my 3rd or 4th purchase from them. Once again my iMac showed up in a nicely packed box. It was just as described in condition. Fired it up and voila its like a new unit! I also love that when trying to decide which unit is right for you they have the helpful comparisons avail to you. Quality and pro place for great used or like new gear!

    Condition

    Excellent

    Purchased

    1/27/25

  • Brian H.

    Verified

    Reviewed 8/11/25, United States.

    The product actually arrived earlier than expected, and it is in much better condition than expected. I am really happy with my purchase on Back Market. I truly recommend Back Market to anyone in need of any product offered !!!!

    Condition

    Good

    Purchased

    7/30/25

  • Jhiye S.

    Verified

    Reviewed 7/21/25, United States.

    do not walk RUN. i’m not even lying when i say this is the best purchase i made. i chose to get it in “good” condition and it literally perfect. minor scratches everything is intact and it runs fast. i was scared at first based of reviews but nah its so worth it!

    Condition

    Good

    Purchased

    7/16/25

  • Andrew H.

    Verified

    Reviewed 11/28/24, United States.

    The iPhone 12 was great awesome battery like and was pretty much flawless. With my 5 teenagers in the house who all want phones this is a great option cheaper than new but still great. Customer service is great if you have any issues and the resolve then quickly. If you are in the market for a good used phone this company is where to go. Thanks again repeat customer.

    Condition

    Excellent

    Purchased

    11/7/24

  • Miguel D.

    Verified

    Reviewed 11/7/24, United States.

    Order was handled quickly, the iPad was in great shape and worked flawlessly. I could not be happier with my purchase. Recommend Back Market highly. I've purchased before and will purchase again. BTW, I also received a good return upon selling my old unit to BM. Couldn't have asked for better. Great concept and company.

    Condition

    Excellent

    Purchased

    9/21/24

  • Bill C.

    Verified

    Reviewed 6/29/25, United States.

    Really enjoyed shopping with Back Marker. I received the Mac boxed perfectly for protection.. The only small thing was I order an Excellent condition when I built the price and got a "good" condition according to my check you.. few dings but an awesome price and a great upgrade for me. Thankyou Bill Curry

    Condition

    Good

    Purchased

    6/18/25

  • Brody B.

    Verified

    Reviewed 9/4/25, United States.

    Got it in good condition and I would say it fair there holes in it the screen is a little bent yes I understand it’s refurbished and I got it in good condition but I do not believe I was sent a good MacBook Pro 2020m1 scratch’s all over to I would look at buying from other websites first not happy with the purchase unfortunately and I mean I never leave a review ever but here we are and dins all the way up and down the side ? Don’t understand most of not cared when sending it to me and definitely got a fair one look before you buy or if it’s you get lucky if they send a good one or not

    Condition

    Good

    Purchased

    8/26/25