DMD SYSTEMS's customer reviews

4.8/5

42 verified reviews in the last 6 months.

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  • I

    Ichwan P.

    4.6/5

    Reviewed in the United States on December 28, 2023

    The MBP was really good in both aesthetics and functionality! The physical condition as described in the product description matched the actual condition of the device when I received it. So far I haven't been experiencing any issue with the device, which is a testament to both Apple build quality and the refurbishing that went into this product! I definitely will come back to BackMarket to purchase refurbished product in the future!
    MacBook Pro 14" (2021) - QWERTY - English

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    Purchased on November 28, 2023

  • D

    Daniel A.

    5/5

    Reviewed in the United States on November 6, 2023

    I'm past the 30-day return and I can honestly say I love this MacBook. The condition was listed as "Excellent" and I've found nothing on the body that indicates previous use, the battery cycle was very low, and it runs as well as I'd expect any brand-new laptop to. I did consider buying refurbished through Apple rather than a third party but it would've been $500 more with less GPU and RAM. I only was considering it for the peace of mind of Apple handling their own machine and having Apple's warranty, but I'm glad I saved the money. Just be sure to pay attention to which refurbisher you're buying from and how their reviews compare to other third-party sellers.
    MacBook Pro 16" (2021) - QWERTY - English

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    Purchased on September 25, 2023

  • I

    Igor M.

    5/5

    Reviewed in the United States on January 8, 2024

    This is my second MacBook Pro purchased from BackMarket. I am very happy. I paid for the "good" condition, while it came in mint condition, no complains. A bit more details: I bought a MacBook Pro about a year ago, also in excellent condition. After 10 months, there was an issue with the camera. I sent it for repair using the 1 yr warranty. The company decided to ship a replacement instead, but the camera image was not sharp. I was recommended to return it for the full refund, and it is what I did and bought a newer laptop. Excellent service and handling. Will buy again.
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on December 29, 2023

  • M

    Michael C.

    5/5

    Reviewed in the United States on February 12, 2024

    Received the MacBook promptly, it was sent with very good protection surrounding it. The MacBook was described as being in “Good” condition, bet it actually could be described as “Excellent”. There are not any visible signs of use. I am extremely pleased with my purchase and the service I’ve had.
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on January 26, 2024

  • J

    Jessica L.

    4.8/5

    Reviewed in the United States on February 5, 2024

    I had a great experience. This was my first time purchasing from Back Market and I am very happy with the MacBook Pro. Thank you, having this option for purchasing computer equipment is a life changer!
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on January 18, 2024

  • E

    Evan M.

    5/5

    Reviewed in the United States on December 5, 2023

    Arrived on time and in great shape. The laptop still seems to have good battery life. The one thing that struck me as a negative is that the computer already had an account created on it. I expected that it would be completely clean ready to run Apple's setup assistant. I was able to do a clean reinstall of the OS and then it was all good.
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on November 15, 2023

  • J

    Jeremy S.

    4.6/5

    Reviewed in the United States on November 19, 2023

    Not bad. Not quite brand new condition but close. They made an account on it and gave a password; that part was unnerving; please deliver these as Apple would, at a “Hello” screen before an account is made.
    MacBook Pro 16" (2021) - QWERTY - English

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    Purchased on November 6, 2023

  • J

    Jason G.

    5/5

    Reviewed in the United States on December 6, 2023

    I was a little hesitant going with the "fair" condition, but the machine showed up in very good shape. There is a pinhole crack on the screen with a small black dot in the center. I wish the listing could have specified screen damage vs. other kinds of physical wear. A scuffed exterior is less an issue than something like this - however, it is quite small, and something that I can overlook for the cost savings on this otherwise perfect machine. Battery health is excellent, and keyboard, hinge, body are all great.
    MacBook Pro 16" (2021) - QWERTY - English

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    Purchased on November 15, 2023

  • D

    Dayana D.

    4.8/5

    Reviewed in the United States on October 25, 2023

    It’s amazing, I bought the chromebook in fair condition and it really is like new, no scratches, no dents, everything works well and fluid, I was afraid at first time thinking that it would be a chromebook in bad condition but my surprise was to see it almost new. The only thing that distinguishes it from being in use is the charger which is well scratched but the rest is new.
    Google Pixelbook Core i5 1.2 ghz 128gb SSD - 8gb QWERTY - English

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    Purchased on October 19, 2023

  • J

    Jennifer T.

    5/5

    Reviewed in the United States on December 29, 2023

    I couldn't be happier with my purchase, this is the second device I've ordered from Back Market and although it's listed in "good" condition, it's a flawless laptop! The battery health is 100% and looks and feels like it's fresh out of the box. Highly, highly recommend!
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on December 22, 2023