Customer reviews

117 verified reviews in the last 10 years.

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  • M

    Mark B.

    Purchased on August 18, 2023

    Verified purchase

    First, I received my laptop earlier than scheduled which is always nice. Secondly, I ordered a Refurbished "Excellent" condition laptop. I was very pleased when I opened the box. The laptop looks brand new, no visual scuffs or abrasions. It indeed looks NEW. Startup was smooth and it has been operating beautifully since the day I received it. I would recommend Back Market and would return for another purchase in the future. Thanks for the excellent service and product!

    Item

    Dell Latitude 5511 15-inch (2020) - Core i5-10400H - 16 GB - SSD 256 GB

    Condition

    Excellent

    Reviewed in the United States on September 6, 2023

  • E

    Erica C.

    Purchased on June 21, 2024

    Verified purchase

    Upon ordering this phone, I was initially skeptical about its delivery. Much to my amazement, it arrived in immaculate condition, despite being refurbished. I wholeheartedly suggest buying this phone.

    Item

    iPhone 11 64GB - Black - Locked AT&T

    Condition

    Good

    Reviewed in the United States on June 26, 2024

  • M

    Munira M.

    Purchased on February 21, 2024

    Verified purchase

    I ordered iphone 12 in good condition but the best ph i received with excellant condition n very reasonable price. no scratches or any marks. it has a 96% batery and new just like a open box piece... thank you back market

    Item

    iPhone 12 128GB - White - Locked AT&T

    Condition

    Good

    Reviewed in the United States on February 25, 2024

  • T

    Tristin S.

    Purchased on February 1, 2024

    Verified purchase

    So far so good, I ordered a good iPhone 11 and it came practically perfect! I was pretty sketched out considering it’s a refurbished phone, but no complaints so far!

    Item

    iPhone 11 128GB - Black - Locked AT&T

    Condition

    Good

    Reviewed in the United States on February 6, 2024

  • L

    Lonnie V.

    Purchased on October 29, 2024

    Verified purchase

    great product perfect condition and got delivered in 3 days !! very happy will buy all my phones from here from now on!!

    Item

    iPhone 7 Plus 128GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on November 1, 2024

  • G

    Gail D.

    Purchased on November 28, 2023

    Verified purchase

    Arrived quickly. I bought these Beats because all of the other in-ear devices fall out of my ears. These with the ear hooks seem very secure. The earphones look new and came in original packaging with case and different ear tips. The outer box looks a little shopworn , but otherwise like new. I am an old lady who listens to Enya and Yanni at a reasonable volume, so I can’t comment on anything technical. My stuff sounds way better on the Beats than anything else I have used. A big plus is that the earphones stay in/on my ears and I won’t loose them. I plan to use the earphones mostly while traveling on airplanes.

    Item

    Beats By Dr. Dre Powerbeats Pro Bluetooth Earphones - Ivory

    Condition

    Excellent

    Reviewed in the United States on December 17, 2023

  • N

    Necip C.

    Purchased on November 17, 2023

    Verified purchase

    I received the device and got to try everything out and it works perfectly. I’m very thankful that Backmarket sent it over faster than I expected as I needed to travel internationally. Buy confidently ! 5 Stars

    Item

    iPhone 11 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on December 3, 2023

  • M

    Monica S.

    Purchased on October 15, 2023

    Verified purchase

    Is my first time buying something from Back Market and I love my product, the battery is so good and the earphones are in a good quality. Honestly I just decided to buy because a friend recommended me and I’m so happy in have done it.

    Item

    Beats By Dr. Dre Powerbeats Pro Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Fair

    Reviewed in the United States on October 30, 2023

  • N

    Nicolas S.

    Purchased on October 24, 2023

    Verified purchase

    i was blown away. paid only around 2/3 of market price and got it in “good” condition. battery came at 100% and there are 2 minor scratches on the back glass. the screen back and cameras were otherwise flawless and i’m in LOVE with this phone. i recommend

    Item

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Good

    Reviewed in the United States on November 5, 2023

  • C

    Christy Y.

    Purchased on November 18, 2023

    Verified purchase

    Couldn’t be happier with this company. I’ve bought 2 phones for myself and 2 phones for kids now thru you guys and I won’t buy a used phone anywhere else. They have always shown up looking brand new, working perfectly and I’ve never had one thing I was unhappy with. You guys exceed expectations EVERYTIME

    Item

    iPhone XR 64GB - Black - Locked AT&T

    Condition

    Fair

    Reviewed in the United States on December 10, 2023