Customer reviews

I would normally put a 5 star review because I have boughten 2 Android phones from Back Market in the last few years and they came in pristine condition and worked great. But I recently bought a new laptop for college, a DELL XPS and it came with no scratches or defects, except that it won't charge. I guess its just irritating because you pay $700+ for a laptop and you would like it to work. You would think when they refurbished it they would have noticed it wasn't charging. So now I have to bring it to a computer repair shop and get a new battery put in it which will cost me about another $200 dollars.

Upon ordering this phone, I was initially skeptical about its delivery. Much to my amazement, it arrived in immaculate condition, despite being refurbished. I wholeheartedly suggest buying this phone.

I ordered iphone 12 in good condition but the best ph i received with excellant condition n very reasonable price. no scratches or any marks. it has a 96% batery and new just like a open box piece... thank you back market

First, I received my laptop earlier than scheduled which is always nice. Secondly, I ordered a Refurbished "Excellent" condition laptop. I was very pleased when I opened the box. The laptop looks brand new, no visual scuffs or abrasions. It indeed looks NEW. Startup was smooth and it has been operating beautifully since the day I received it. I would recommend Back Market and would return for another purchase in the future. Thanks for the excellent service and product!

Arrived quickly. I bought these Beats because all of the other in-ear devices fall out of my ears. These with the ear hooks seem very secure. The earphones look new and came in original packaging with case and different ear tips. The outer box looks a little shopworn , but otherwise like new. I am an old lady who listens to Enya and Yanni at a reasonable volume, so I can’t comment on anything technical. My stuff sounds way better on the Beats than anything else I have used. A big plus is that the earphones stay in/on my ears and I won’t loose them. I plan to use the earphones mostly while traveling on airplanes.

I received the device and got to try everything out and it works perfectly. I’m very thankful that Backmarket sent it over faster than I expected as I needed to travel internationally. Buy confidently ! 5 Stars

Honestly, reading some reviews of others purchasing items on BackMarket left me fearful of my order. I bought a Dell Latitude 7490 in "fair" condition. It arrived today, and as I opened the box I was thoroughly surprised that this laptop looked almost new! Needless to say, I'm happy with my purchase, and will give credit where credit is due. Thank you!

Couldn’t be happier with this company. I’ve bought 2 phones for myself and 2 phones for kids now thru you guys and I won’t buy a used phone anywhere else. They have always shown up looking brand new, working perfectly and I’ve never had one thing I was unhappy with. You guys exceed expectations EVERYTIME

great product perfect condition and got delivered in 3 days !! very happy will buy all my phones from here from now on!!