Electro Wireless's customer reviews

4.3/5

660 verified reviews in the last 24 months.

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  • D

    Durand W.

    Purchased on September 23, 2024

    Verified purchase
    5/5

    This was my 2nd attempt on ordering an iPhone 13 Pro Max. The last order had to be sent back due to be sent a pro instead of Pro Max. I read tons of reviews where other customers were blown away and amazed with the phones they received. I felt well maybe it's my turn to be wowed and so I pulled the trigger after making my selection. Fir me, anything that could go wrong usually does when ordering from anywhere. I selected 512GB in Good condition, hoping I'd get Excellent, with no or few scratches. I was blown away with my device that also came ahead of schedule. I got an iPhone 13 ProMax, not only in perfect condition, with a minor ding on the corner, (which didn't matter cause I'm keep mine inside cases at all times), but with also 1TB of storage. This dealer SOLIDIFIED my faith in Back Market for refurbished products. If at all possible, I will be using them again and again with future orders. I've had no single issue, nor complaint on this order. I even got the full value quoted on my iPhone that I sold to Back Market a couple weeks prior. Thank you again Back Market and keep up the outstanding work that you and your dealers are doing.

    Reviewed in the United States on March 26, 2025

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • C

    Carlos T.

    Purchased on November 18, 2024

    Verified purchase
    5/5

    Well… it has been the best experience on a refurbished device i ever had the battery came at 100% the device is flawless not even a scratch or a sign of usage, if somebody toldme it was new i will take it for granted, the porcess of the purchase was real fast and even when it says 5 days delivery it was delivered in 2 days due to the good logistics in the backmarket app, also the post sale service is awesome i will buy again as soon as i get paid. Thank you guys

    Reviewed in the United States on March 26, 2025

    iPhone 12 64GB - Red - Unlocked
  • C

    Christopher L.

    Purchased on November 22, 2023

    Verified purchase
    4.5/5

    We've shopped Backmarket for ~5 years now. Several years ago, Backmarket refurbished products were near immaculate, even when choosing the 'good' condition. Our 2023 purchase was not that; there were a couple of chips in the screen and the bezel had a gouge among other expected blemishes. Prices are higher than they were a couple years ago even though we bought another Samsung Galaxy S10. All in all, will probably shop Backmarket again, but we could've gotten the old S10 phone fixed locally for less and recieved the same quality.

    Reviewed in the United States on March 26, 2025

    Galaxy S10 128GB - Black - Unlocked
  • S

    Seth M.

    Purchased on November 12, 2024

    Verified purchase
    4.6/5

    The phone is very amazing ..what i love most about it it the camera and its weight very light...the phone was in very good condition...had to tell its a. Refurbished phone... Back market goods..salu

    Reviewed in the United States on March 26, 2025

    Galaxy S21 5G 128GB - Gray - Unlocked
  • J

    Jerry N.

    Purchased on January 5, 2024

    Verified purchase
    4.6/5

    Love the phone and the price was very reasonable. The battery life isn’t the greatest which is expected since it’s a refurbished phone. The phone is in good shape though with very little scratches. I will definitely buy from back market again in the future.

    Reviewed in the United States on March 26, 2025

    iPhone SE (2020) 64GB - Black - Unlocked
  • E

    Ed D.

    Purchased on April 7, 2025

    Verified purchase
    5/5

    The phone was giving me trouble with some letters and/or numbers on the onscreen keypad, but after a total factory reset it seems to be ok. Recommend to anyone purchasing a used phone to do a total reset.

    Reviewed in the United States on April 20, 2025

    iPhone 11 Pro 64GB - Space Gray - Unlocked
  • M

    Meng Y.

    Purchased on March 31, 2025

    Verified purchase
    4.5/5

    I am satisfied about the condition of the phone! Unfortunately the charging cable provided with was broken. In my personal opinion I rather pay few dollar less and not have a low quality cable and charger provided with the phone.

    Reviewed in the United States on April 13, 2025

    iPhone 12 64GB - Blue - Unlocked
  • A

    Anita A.

    Purchased on March 23, 2025

    Verified purchase
    5/5

    It’s another Win for Back Market and it includes Me! I am extremely happy with purchase! I have been shopping here for a while and you guys are top notch in customer satisfaction! My iPhone is beautiful and works and sounds great! I am over the moon! Keep thriving back market! Your amazing! May your business go on to reach incredible heights!

    Reviewed in the United States on March 27, 2025

    iPhone 11 Pro Max 64GB - Midnight Green - Unlocked
  • R

    Richard G.

    Purchased on March 7, 2025

    Verified purchase
    4.9/5

    I'm of the age when way back many households lacked even a home phone. Smart phones were science fiction. So for me - even now - such phones are amazing. It took me a while to even think about getting one - turned out to be a 7+ very convenient once figured out. Back market eased me into a replacement and I settled on a 14. The process was low key, comfortable and very informative - I was not in any way "threatened" by this much newer model. Back Market did a terrific job. Regarding the phone itself - well that took some getting used to but Back Market had prepared me thanks to various articles and information. Great company and service

    Reviewed in the United States on March 26, 2025

    iPhone 14 128GB - Midnight - Unlocked
  • S

    Sophia R.

    Purchased on February 14, 2025

    Verified purchase
    5/5

    Gratitude for this phone. I bought two "excellent condition" phones and they both really arrived in excellent condition. I feel good about both the phones and the buying experience. Everything exceeded expectations. The service is fast and the delivery of the phones was fast also. I now know this is a solid, trustworthy, and reliable resource for electronics.

    Reviewed in the United States on March 26, 2025

    iPhone 13 Pro 128GB - Gold - Unlocked