Customer reviews

652 verified reviews in the last 10 years.

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  • M

    Mollie L.

    Purchased on September 25, 2023

    Verified purchase

    Purchased a refurbished watch from Amazon as a gift for my husband. I was embarrassed and had to send it back because of its condition (scratches, chipped paint etc). Rec'd this watch from Back Market and it was flawless. Just ordered another one for my birthday. :) Thanks for your attention to detail.

    Item

    Apple Watch Series 6 (2020) GPS + Cellular 44 mm - Aluminium Space Gray - Sport band Black

    Condition

    Excellent

    Reviewed in the United States on July 16, 2024

  • S

    Steven T.

    Purchased on July 7, 2023

    Verified purchase

    Great price for a great phone. A small scratch on the back is the only way you can tell its not a brand new phone. If you are skeptical about refurbished like I was, don't be. Even if something did go wrong there's a guarantee. I have bought two of these and both are great!I have not had a single issue. I will always buy refurbished from now on.

    Item

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Good

    Reviewed in the United States on January 15, 2024

  • H

    Heidi S.

    Purchased on February 24, 2023

    Verified purchase

    fast delivery, great price, 6 months and zero issues. my experience with refurbished products over 30 years can be best described as apocalyptic, with few enough notable exceptions I can count them on one hand. this is one of the exceptions. I've had a great experience with back market. 5/5

    Item

    Galaxy Tab S7 256GB - Dark Gray - (Wi-Fi)

    Condition

    Excellent

    Reviewed in the United States on October 31, 2023

  • C

    Carol G.

    Purchased on August 17, 2023

    Verified purchase

    This phone is in great shape. I am just upgrading. Sorry I am 2 days late shipping due to a tree accident I cracked my rib and was told to stay in bed, it happened on the 3rd. I am shipping today on the 6th. Please understand.

    Item

    iPhone 11 64GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 6, 2024

  • A

    Ann V.

    Purchased on December 12, 2023

    Verified purchase

    The phone was in mint condition with 100% battery capacity. I worked with Verizon techs to transfer my service to the new phone and Apple techs to move my data and setup moved from 6s to the 11. The SIM card in the 6s doesn't fit in the iPhone 11 draw so had to set up e-sim on the 11 Everything is working fine It was easy to switch to swiping from the

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on December 24, 2023

  • D

    Darin D.

    Purchased on December 15, 2023

    Verified purchase

    I am very pleased with the iPhone 8 plus I purchased for my son! It arrived as advertised on schedule before Christmas, looked better than expected, and connected to our carrier and works perfectly. all that came at an extremely low price!

    Item

    iPhone 8 Plus 64GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on January 1, 2024

  • W

    Wing C.

    Purchased on November 21, 2023

    Verified purchase

    Fast shipping came in 2 days, 5-6 1/2" micro hairline scratches, plastic back some scratches and bruises (Fair)condition.Camera, cpu good,sound could be louder--blue tooth too, general info transfered, OS and security patches up to date, battery need touch up at evening /night a little, got a charger and USB C wire! Good deal at 87.15% off $653.25 new price,this is 3rd phone bought at Backmarket, definitely buy in future. Been telling friends/co workers about Backmarket refurbished phones.

    Item

    Galaxy S21 FE 5G 128GB - Gray - Locked T-Mobile

    Condition

    Fair

    Reviewed in the United States on December 3, 2023

  • R

    Rebecca B.

    Purchased on January 1, 2024

    Verified purchase

    So far, so good. The battery is definitely better than my previous iPhone X (not bought from Back Market, by the way, but sold there) and I'm really enjoying my iPhone 11. The condition of the phone actually seems to be better than good so I'm happy about that. Customer service with re-selling my old phone has been GREAT! Thanks.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on February 7, 2024

  • S

    Sandra O.

    Purchased on September 23, 2023

    Verified purchase

    I got the iPhone 12 Pro fair condition, 256 GB. It came on time. The packaging was not the best but was secure enough. The phone came with minor scratches on the screen you can barely see, but was looking brand new. Battery health was 89% and more than a month later it’s still at 89%. It last me a good amount and I have not had any problems with the phone. Only thing is the speaker at full volume is not as clear or as loud maybe because of dirt at the ports. Overall I do not regret my purchase and I will definitely buy from backmarket again!

    Item

    iPhone 12 Pro 256GB - Gold - Unlocked

    Condition

    Fair

    Reviewed in the United States on October 8, 2023

  • A

    Adrian P.

    Purchased on September 1, 2023

    Verified purchase

    Almost a week with the Samsung Trio charger and it has worked as intended. It charges my family's phones and Galaxy watch all in one place! It seems to favor their devices instead of mine but that's okay--perhaps it's my case. All in all, I'm quite pleases with the device and the condition it arrived it! Everything was original and felt new.

    Item

    Samsung Induction Charger (USB-C) 12

    Condition

    Excellent

    Reviewed in the United States on September 11, 2023