Customer reviews

Great price for a great phone. A small scratch on the back is the only way you can tell its not a brand new phone. If you are skeptical about refurbished like I was, don't be. Even if something did go wrong there's a guarantee. I have bought two of these and both are great!I have not had a single issue. I will always buy refurbished from now on.

Fast shipping came in 2 days, 5-6 1/2" micro hairline scratches, plastic back some scratches and bruises (Fair)condition.Camera, cpu good,sound could be louder--blue tooth too, general info transfered, OS and security patches up to date, battery need touch up at evening /night a little, got a charger and USB C wire! Good deal at 87.15% off $653.25 new price,this is 3rd phone bought at Backmarket, definitely buy in future. Been telling friends/co workers about Backmarket refurbished phones.

I SAY IF YOU ARE SKEPTICAL ABOUT THIS APP DONT BE! I’ve bought an Apple Watch from here, My iPhone 14 plus and a pair of AirPods and I am very satisfied! Both items came with a little bit of scratches but you have to look really hard to notice them.. don’t forget these are refurbished items and they are at a GREAT price! 10/10 Highly recommend!

I first heard about Back Market from a YouTube video on what happens to trade in smart phones. I was absolutely blown away from that video and quickly took the web link down and stared surfing. I had an iPhone 10xr 64 gb and had long used up all of its local memory on apps alone because I use my phone at work to control a dozen or so networked interactions and also personal photos and videos as well. So since the coming of the iPhone 15 coming this fall I thought it was time to upgrade and since I’m not the kind of user who has to have the shinny new toy it just needs to serve my needs and do it fast and smoothly. To my surprise I came across a refurbished iPhone 12 Pro Max 250gb less than what I paid for the 10xr a few years ago and in excellent condition. The phone arrived in a few days (ordered on a Friday, arrived on Monday) took about an hour and half to transfer all data to the new/used phone. Oh by the way the condition is in deed excellent! There’s a super small hairline nick on the side and I’ve ordered a case for it anyway so it won’t even be seen. I’m very happy with the purchase and have been telling friends, family and colleagues about the site and several of them have...

I bought this for my wife, who loves photography. The first Galaxy S20+ 5G we bought had an issue with the ear speaker, so we sent it back and got fully refunded within 3 days of the refurbisher receiving it. We immediately bought another because of the speed, quality, and accountability of Backmarkets service. The newly received Galaxy S20+ 5G was immaculate. Not a single problem since. I recommend Backmarket to every single person I meet looking to save up to 90% on refurbished electronics. Thank you again Backmarket, you will have consistent customers from my family and friends.

Got my order in today. It looked great on arrival, upon inspection the phones hinge was a bit “used” but that’s just normal for a refurbished phone. For an excellent phone, I was expecting the sides to have minimal scratches/wear but it did have a few more to my liking. That’s fine though you get what you pay for. I did notice though, the phone for being in excellent condition is very much way more used than a typical excellent “like new” phone I would buy. I do love the ZFLIP though, so im gonna use it as my daily driver and see what happens! And if anything I know the limited warranty has my back.

I bought a refurbished iPhone 12 from Back Market, and so far I am pleased with it. The phone was a good bargain compared with newer models and works very well. The phone came in near-new condition, with no visible scrapes or scratches. The only challenges were that when I received it, it had been programmed in Italian, so it was a little tough to get to the right menus for setup. (And I made some errors in up setting it up due to not following the setup directions closely enough, but that is not Back Market's fault!). I got a fair price for trading in my old iPhone 8 Plus. Overall, a great experience.

This phone is in great shape. I am just upgrading. Sorry I am 2 days late shipping due to a tree accident I cracked my rib and was told to stay in bed, it happened on the 3rd. I am shipping today on the 6th. Please understand.

The phone was in mint condition with 100% battery capacity. I worked with Verizon techs to transfer my service to the new phone and Apple techs to move my data and setup moved from 6s to the 11. The SIM card in the 6s doesn't fit in the iPhone 11 draw so had to set up e-sim on the 11 Everything is working fine It was easy to switch to swiping from the