RenewTronics's customer reviews

This was a very simple refurbished computer for basic school use. When it arrived it didn't boot correctly and had a rattle. I suspected some damage in shipping and that it was likely an easy repair. I sent it back according to the directions from BackMarket and the seller fixed it and had it back to me within a week. There was no cost to me. It works perfectly when it arrived. I really appreciate how they stood by their guarantee even for this relatively inexpensive product.

The price was reasonable and the laptop arrived well packaged. There is a large applied decal covering the back side of the screen (to hide scratches?), but it does not affect usability. I upgraded from Win 10 to Win 11 without issue. Finally, I was able to max out the memory to 40 GB. I had a nice Lenovo Thinkpad years ago for work and loved it, this one feels just as nice.

The sound on the computer does not work and there is a consistent audio pop up that I have to X out of. I was able to disable the pop up but I can only listen to things with headphones on. I would rate it a 5 star otherwise. Thank you.

Honestly, it's the best gift from me to me lol, I am soon starting a business and I need a good working laptop to be on the go, And back market was the place to go to when need equipment. I will be buying more stuff from them soon

Works well, loads fast, and is quite responsive. Only thing is that the battery life is awful. That’s not a huge deal, but having a battery that can last 7+ hours on a single charge vs. only 2 hours on a charge makes for a big convenience upgrade.

Exactly what I needed, amd exactly as advertised. Looks very clean aside from minor scratches, easily covered with a sticker. I can confirm from other comments that it can get a little hot while initially booting, and the fan runs hard when it does. But once it's set up, it's nice and cool, and I've had no complaints. It's speedy enough for what I need, not a single trace of malware after a total system scan, practically factory-new; Can't even tell it's a refurb.

So far after 2 or 3 weeks all is good. Use the laptop for browsing and a few games on steam, nothing new, mostly games from 2020ish. Speakers are good but been using Bluetooth earbuds. No issues with track pad. I do plan on buying a hard drive module to increase storage space.

So far, so good. The laptop works well, but it wasn’t very clean upon arrival—I had to remove hair and crumbs from the keyboard, and some are still stuck. There was also an error message when starting up, but hopefully, I’ve fixed it and won’t see it again. Overall, it’s functional, but I expected better cleanliness and initial condition.

I got it at my door unscathed, brought it in, charged it up, and it works perfectly. It has this small bubbles at the bottom of the screen, but that doesn't affect it's performance in any way, shape, or form.