FireStar Electronics's customer reviews

239 verified reviews in the last 24 months.

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  • S

    Suzanne O.

    Purchased on April 17, 2025

    Verified purchase

    I ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.

    Reviewed in the United States on May 6, 2025

    Lenovo 100E Chromebook 2Nd Gen Ast 11-inch (2021) - A4-9120C - 4 GB - HDD 32 GB
  • L

    Liz I.

    Purchased on February 11, 2025

    Verified purchase

    Pleasantly surprised at the quality of this refurb. I've had bad luck with refurbs purchased elsewhere in the past but everything I've tested on this unit works fine and it looks brand new. the only way you could tell it's a refurb is somebody dropped a couple of food crumbs in the keyboard. Easily fixed. 😅 I would definitely do business here again. Thank you!

    Reviewed in the United States on February 20, 2025

    Lenovo Yoga ChromeBook C630 Core i7-8550U 1.8 GHz 128 GB SSD - 16 GB
  • R

    Richard j N.

    Purchased on April 30, 2025

    Verified purchase

    Needed a travel computer that could handle large MS Office files and apps. Not my primary computer. This low cost "refurbished" computer really fits that need. Moving a lot of things I do to Apple products so limiting Android PC investments. This purchase has been great for me so far, but I haven't really challenged it yet. So far expect it will meet my challenges.

    Reviewed in the United States on June 12, 2025

    Microsoft Surface Laptop Go 12-inch (2020) - Core i5-1035G1 - 16 GB - SSD 256 GB
  • J

    Jake T.

    Purchased on April 18, 2025

    Verified purchase

    Really happy with price and quality. My only complaint is there is a small notch over one of the ports that’s marked “X” with an arrow. Assuming that it’s showing that port didn’t work before it was refurbished. That’s my only qualm. Other than that everything is running properly.

    Reviewed in the United States on April 29, 2025

    MacBook Pro Retina 13-inch (2015) - Core i5 - 8GB - SSD 256GB
  • K

    Kelley C.

    Purchased on April 2, 2025

    Verified purchase

    the keys are kinda really stiff on use. it's fine tho. seems like it was refurbished well. 😁 some stray marks...like wax crayon, but is fine. other than that...it's fine. works as well as it should. ita as functional as it should be. I'm happy. 😄

    Reviewed in the United States on April 20, 2025

    Dell Chromebook 11 5190 Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English
  • C

    Cardius H.

    Purchased on March 16, 2025

    Verified purchase

    <<Back Market hasn't disappointed yet. To replace my good old Chromie friend (Lenovo C330) I wanted a '14 inch touchscreen Chromebook so I can study my Japanese Kanji, ideally one with a back lit keyboard and 8GB of RAM. After searching around the web, this HP Chromebook X360 was the best deal on the market. She was in acceptable condition and the battery life gets the job done for an older laptop this powerful. I will be keeping her. I was not expecting the device to have a web cam but it indeed does have a front facing camera which works well. This is my third device from Back Market and they have once again exceeded my expectations.

    Reviewed in the United States on March 30, 2025

    HP Chromebook X360 Core i5 1.7 ghz 64gb SSD - 8gb QWERTY - English
  • A

    Amy C.

    Purchased on April 1, 2025

    Verified purchase

    I love my new to me Chromebook! it definitely looks great and works very well. My only issue is the backlight in the keys stopped working. other than that... I'm happy!

    Reviewed in the United States on April 25, 2025

    Asus Chromebook Flip CX3 Core i3 2.5 GHz 128 GB SSD - 8 GB
  • R

    Ricky T.

    Purchased on May 4, 2024

    Verified purchase

    The Chromebook interior like the keyboard and screen and camera were all in perfect shape! Even for a fair device, it still works pretty well as I would expect it to be for a refurbished device! I would rate this a solid 10/10 to be honest, everything met my expectations and it was just a perfect Chromebook for my needs! I truly enjoyed it.

    Reviewed in the United States on May 14, 2024

    HP ChromeBook 11A A4-9120c 1.6 GHz 32 GB SSD - 4 GB
  • L

    Lillie N.

    Purchased on November 28, 2023

    Verified purchase

    Back Market has never let me down! Always a great price, a great product, excellent customer service and super fast delivery. My refurbished Chromebook arrived looking brand new! I have purchased 3 phones, the Chromebook I am using to write this review with and will be purchasing another Chromebook for my husband. Happily recommend. 😁

    Reviewed in the United States on February 5, 2024

    HP Chromebook 11 G8 Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English
  • J

    Jhenelle G.

    Purchased on March 26, 2025

    Verified purchase

    It’s a really beautiful laptop, I really love it. I’m just not satisfied with the battery health. But yea I get that it’s a refurbished device, but other from that I’m satisfied!

    Reviewed in the United States on April 14, 2025

    Microsoft Surface Laptop Go 12-inch (2020) - Core i5-1035G1 - 16 GB - SSD 256 GB