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Seller reviews, items and info
Approved seller with 4.3/5 Stars ratingTrusted on Back Market for
Overall rating
1,126 verified reviewsRating details
Battery
4/5
Lens & Camera
4.2/5
Shipping
4.4/5
Accessories
4/5
Packaging
4.4/5
Overall performance
4.2/5
Appearance
4.3/5
Reviews
Benjamin S.
Verified purchaseReviewed 3/30/26, United States.
The laptop works. The 45 watt charger it came with does not work so well. It looks like the charger wire has a loose connection because the laptop charge light turns on and off. The charger is USBC, so this is not a problem. The laptop can charge with any USBC phone charger. Remember, phone chargers are not all the same. Phone chargers with lower voltage will charge the laptop slower, and phone chargers with higher voltage will charge the laptop faster.
Condition
Fair
Purchased
3/15/26
Crystal S.
Verified purchaseReviewed 3/23/26, United States.
My daughter loves this laptop! It’s convenient for her because it can be either a laptop or a tablet depending on what she needs and when she found the built in stylus/pen that it comes with she was ecstatic. It’s like everything she needs in one device. Plus upon set up it walked her through what preloaded apps she wanted to have installed which she loved. This was a great deal and it looks and performs like it’s brand new. This site is amazing and I appreciate the quick and knowledgeable feedback and support I’ve received in the past.
Condition
Fair
Purchased
3/12/26
Gabriel P.
Verified purchaseReviewed 3/25/26, United States.
Condition was better than expected and works like new. Only a couple noticeable imperfections but they are on the bottom so hardly seen. The screen is clear, no scratches. One corner is a bit scuffed, but overall I'm very happy with the condition considering the great price. Purchased this to run my Square golf simulator and it works perfectly. Shipping was on time, the only downside was they required an authorized person to accept delivery instead of just leaving the package. Ended up having to pick up from my local post office. Happy customer.
Condition
Good
Purchased
3/13/26
William M.
Verified purchaseReviewed 3/11/26, United States.
The device is better than I expected. Order good condition and honestly it looks brand new. So happy I gave it a try and did not spend the extra hundreds for a new one.
Condition
Good
Purchased
2/28/26
Maria W.
Verified purchaseReviewed 1/6/26, United States.
Did not expect for my laptop to come in good condition. The only “bad” thing was my keys of the keyboard are “stuck.” I’ve been using it and it’s getting better (after like 20 mins) so truly so happy with my purchase!
Condition
Fair
Purchased
12/31/25
Liz I.
Verified purchaseReviewed 2/20/25, United States.
Pleasantly surprised at the quality of this refurb. I've had bad luck with refurbs purchased elsewhere in the past but everything I've tested on this unit works fine and it looks brand new. the only way you could tell it's a refurb is somebody dropped a couple of food crumbs in the keyboard. Easily fixed. 😅 I would definitely do business here again. Thank you!
Condition
Good
Purchased
2/11/25
Amaya E.
Verified purchaseReviewed 4/11/26, United States.
The condition was honestly even better than I was expecting and everything has worked so far! Shipping was faster than the estimated delivery time, I ordered on the 9th and it was here by the 11th of April :) A few surface dents and marks but literally nothing I could notice without my glasses on. Happy with my purchase!!
Condition
Fair
Purchased
4/9/26
Ryan L.
Verified purchaseReviewed 3/29/26, United States.
Laptop is running well, and performs great. Screen looks excellent. However, there is significant bending in the screen near the bottom, and one of the hinges is in rough shape. Left arrow key was very mushy and needed a good cleaning to make it usable again.
Condition
Fair
Purchased
3/17/26
D S.
Verified purchaseReviewed 12/28/25, United States.
So far so good . Good condition just a couple small marks in the middle of the screen. Hardly noticeable. Good battery life.
Condition
Fair
Purchased
12/20/25
Millice K.
Verified purchaseReviewed 2/15/26, United States.
Ordering was so easy and my ChromebookSpin 713 arrived in less than 2 weeks!
Condition
Fair
Purchased
2/7/26