243 verified reviews in the last 24 months.
Suzanne O.
Purchased on April 17, 2025
Verified purchaseI ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.
Reviewed in the United States on May 6, 2025
Liz I.
Purchased on February 11, 2025
Verified purchasePleasantly surprised at the quality of this refurb. I've had bad luck with refurbs purchased elsewhere in the past but everything I've tested on this unit works fine and it looks brand new. the only way you could tell it's a refurb is somebody dropped a couple of food crumbs in the keyboard. Easily fixed. 😅 I would definitely do business here again. Thank you!
Condition
Good
Reviewed in the United States on February 20, 2025
Richard j N.
Purchased on April 30, 2025
Verified purchaseNeeded a travel computer that could handle large MS Office files and apps. Not my primary computer. This low cost "refurbished" computer really fits that need. Moving a lot of things I do to Apple products so limiting Android PC investments. This purchase has been great for me so far, but I haven't really challenged it yet. So far expect it will meet my challenges.
Condition
Excellent
Reviewed in the United States on June 12, 2025
Jake T.
Purchased on April 18, 2025
Verified purchaseReally happy with price and quality. My only complaint is there is a small notch over one of the ports that’s marked “X” with an arrow. Assuming that it’s showing that port didn’t work before it was refurbished. That’s my only qualm. Other than that everything is running properly.
Condition
Fair
Reviewed in the United States on April 29, 2025
Kelley C.
Purchased on April 2, 2025
Verified purchasethe keys are kinda really stiff on use. it's fine tho. seems like it was refurbished well. 😁 some stray marks...like wax crayon, but is fine. other than that...it's fine. works as well as it should. ita as functional as it should be. I'm happy. 😄
Reviewed in the United States on April 20, 2025
Lisa C.
Purchased on May 6, 2025
Verified purchaseThis HP Elitebook is in awesome condition. The power supply cord was faulty however, I happened to have one that fit. I'm so thankful to Back market and everyone involved in their movement❣️
Reviewed in the United States on May 12, 2025
Cardius H.
Purchased on March 16, 2025
Verified purchase<<Back Market hasn't disappointed yet. To replace my good old Chromie friend (Lenovo C330) I wanted a '14 inch touchscreen Chromebook so I can study my Japanese Kanji, ideally one with a back lit keyboard and 8GB of RAM. After searching around the web, this HP Chromebook X360 was the best deal on the market. She was in acceptable condition and the battery life gets the job done for an older laptop this powerful. I will be keeping her. I was not expecting the device to have a web cam but it indeed does have a front facing camera which works well. This is my third device from Back Market and they have once again exceeded my expectations.
Condition
Fair
Reviewed in the United States on March 30, 2025
Amy C.
Purchased on April 1, 2025
Verified purchaseI love my new to me Chromebook! it definitely looks great and works very well. My only issue is the backlight in the keys stopped working. other than that... I'm happy!
Condition
Fair
Reviewed in the United States on April 25, 2025
Ricky T.
Purchased on May 4, 2024
Verified purchaseThe Chromebook interior like the keyboard and screen and camera were all in perfect shape! Even for a fair device, it still works pretty well as I would expect it to be for a refurbished device! I would rate this a solid 10/10 to be honest, everything met my expectations and it was just a perfect Chromebook for my needs! I truly enjoyed it.
Condition
Fair
Reviewed in the United States on May 14, 2024
Lillie N.
Purchased on November 28, 2023
Verified purchaseBack Market has never let me down! Always a great price, a great product, excellent customer service and super fast delivery. My refurbished Chromebook arrived looking brand new! I have purchased 3 phones, the Chromebook I am using to write this review with and will be purchasing another Chromebook for my husband. Happily recommend. 😁
Condition
Fair
Reviewed in the United States on February 5, 2024