Gadget Lab's customer reviews

345 verified reviews in the last 24 months.

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  • F

    Felix D.

    Purchased on January 30, 2025

    Verified purchase

    Purchased a fair IPhone 12 and all i was worried about was it having too many scratches and the battery capacity being below 80%... surprisingly the phone came in with just 1 small scratch and the battery capacity at 98% :) works like a new phone and came in 2 days earlier than expected, 100% recommend.

    Reviewed in the United States on February 4, 2025

    iPhone 12 64GB - Black - Unlocked
  • E

    Erin W.

    Purchased on January 3, 2025

    Verified purchase

    I ordered on the 2nd, and it’s the 6th. Four days, so quick. I got the Fair in the IPhone 11 black and you can barely see the scratches, it was charged to 98% when turned on. The phone was real easy to set up, and very easy to put in my Sims card, work perfectly fine on my service and everything is transferred

    Reviewed in the United States on January 7, 2025

    iPhone 11 64GB - Black - Locked AT&T
  • D

    Diana T.

    Purchased on March 22, 2024

    Verified purchase

    The phone came in good condition, looking very new. All is functioning really well with a battery health of 100%. only issue was a notification that the phone display had non-genuine parts. Wish it had original apple parts but i can't expect much from a refurbished phone. All in all, this is a good phone.

    Reviewed in the United States on April 8, 2024

    iPhone 13 128GB - Midnight - Unlocked
  • W

    Wilson M.

    Purchased on February 19, 2024

    Verified purchase

    I bought a refurbished iPad mini 2021 from Back Market and I am very impressed with the quality and service. The iPad was labeled good condition but it looked brand new with no scratches or dents. It also came with AppleCare until October, which is a nice bonus. The only issue I had was that the vendor sent me the wrong cable, but they quickly resolved it and sent me the correct one in less than a week. The customer service was friendly and helpful. I am very happy with my purchase and I would definitely buy from Back Market again. Highly recommended!

    Reviewed in the United States on February 29, 2024

    iPad mini (2021) 64GB - Space Gray - (Wi-Fi + 5G)
  • L

    Laura W.

    Purchased on January 7, 2024

    Verified purchase

    (iPhone SE 2022 64gb unlocked very good condition) I bought my phone a couple months ago and I love it! It’s in perfect condition, everything works exactly as it should, and I’d never even be able to tell it was refurbished. It seems totally brand new! I had no trouble at all with ordering/recieving it from the seller, it all went great. I’m so pleased with the phone and my experience with back market.

    Reviewed in the United States on March 8, 2024

    iPhone SE (2022) 64GB - Midnight - Unlocked
  • M

    Mathew W.

    Purchased on November 14, 2023

    Verified purchase

    The phone is nice, but I immediately got an unknown part notification in settings that won’t go away. It is because the screen was replaced. I searched for more info and found out this is common, although I haven’t encountered it with multiple purchases of refurbished iPhones. A minor annoyance because (to my knowledge) you cannot clear this notification.

    Reviewed in the United States on November 27, 2023

    iPhone 11 Pro 256GB - Midnight Green - Unlocked
  • C

    Crystal O.

    Purchased on May 22, 2025

    Verified purchase

    Purchased this phone in “good” condition and it certainly exceeded what I was expecting! Phone came with 98% battery health along with little to no scratches at all. Thank you so much , I really recommend you guys to buy from them!

    Reviewed in the United States on May 24, 2025

    iPhone 14 128GB - Starlight - Unlocked
  • P

    Palmina N.

    Purchased on May 5, 2025

    Verified purchase

    I ordered the iPad 10.2 and I received it within the time given for delivery. I was able to set it up easily and after several weeks it still works perfectly. I am very well satisfied with my purchase and would definitely consider to make additional purchases from Black Market in the future.

    Reviewed in the United States on May 22, 2025

    iPad 10.2 (2020) 128GB - Space Gray - (Wi-Fi + 4G)
  • H

    Hayden V.

    Purchased on October 30, 2024

    Verified purchase

    Phone was delivered with moderate battery health for its age and virtually no physical wear and tear. I've had it for a few weeks now and could not be happier. Was my first time ordering second-hand tech and I was really sketched out about it, but I'm definitely going to be doing this for my phones from now on. BackMarket is the way to go.

    Reviewed in the United States on November 13, 2024

    iPhone XR 64GB - Black - Unlocked
  • M

    Maryalice B.

    Purchased on October 28, 2024

    Verified purchase

    very happy with the XR phone we received. my husband is thrilled the phone was in beautiful shape like new, it didn't have a sim card that might be normal. once one went in all was great, fast speedy service from when order was placed thank you.

    Reviewed in the United States on November 12, 2024

    iPhone XR 64GB - Black - Unlocked