Gadget Lab

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

1,073 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

  • Accessories

    4.5/5

  • Battery

    4.5/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.7/5

  • Shipping

    4.7/5

Reviews

  • Robert R.

    Verified

    Reviewed 2/21/26, United States.

    This IPhone was in great condition. I was even able to add it to my AppleCare plan. I always buy from this company. That’s why it’s good to read reviews and only buy from companies that have a minimum rating of 4.4.

    Condition

    Good

    Purchased

    1/17/26

  • Ericka L.

    Verified

    Reviewed 12/22/25, United States.

    Amazing Condition, didn’t see any visible scratches or scuffs, screen seems responsive. I will post an update after my daughter opens it up for Christmas and uses it! But I highly recommend!! I will be ordering a watch for myself next !! I paid a little extra to get it shipped in time for Christmas and it was here before the expected date. I love that for me!

    Condition

    Good

    Purchased

    12/19/25

  • Kamal G.

    Verified

    Reviewed 3/1/26, United States.

    I recently purchased a refurbished phone from Back Market and I’m honestly very happy with my experience. The ordering process was simple, shipping was fast, and the phone arrived in excellent condition even better than I expected for a refurbished device. Everything works perfectly, the battery life is strong, and it looks almost brand new. I also appreciate the warranty for extra peace of mind. It feels great saving money while still getting a quality device. I have been buying my phones from BackMarket for a few years now. I would definitely recommend Back Market to anyone looking for a reliable and affordable alternative to buying new. Thank you!

    Condition

    Excellent

    Purchased

    2/18/26

  • Sandy S.

    Verified

    Reviewed 7/3/25, United States.

    Works great, as my BackMarket iPads always have. Also ordered a gaming laptop last week & it also works great! Saved several hundred $$ by ordering it refurbished from BackMarket vs. the best price we could find new. I always recommend BackMarket to others!

    Condition

    Fair

    Purchased

    6/13/25

  • Leigh W.

    Verified

    Reviewed 9/9/25, United States.

    wow just amazing phone looks brand spanking new gonna buy another one for back up next payday love the 8plus look the most totally worth it. thank you gadget labs for an amazing experience.

    Condition

    Excellent

    Purchased

    8/30/25

  • Virgil S.

    Verified

    Reviewed 2/28/26, United States.

    well, I am pleased with shipping and aperans having a lot of problems learning the new system I am upgrading frum 5s when I get a chance I will call and get some help is there a manual I could get so I could do it at my speed I am 86 I would hate to take some ones time I am Shure it will take a lot of it

    Condition

    Excellent

    Purchased

    2/13/26

  • Khia S.

    Verified

    Reviewed 1/16/26, United States.

    When I first got it ofc it’s no scratches no dents look wise it’s perfect I have had it for a good month or so now the battery life is great i can charge it up and leave by the time I get back it’s still charged and when using the battery is good now why I give it three stars is because it does run hot more than I would like it to and sometimes glitches when it does that also sometimes it’ll get stuck on one screen and when I try to like swipe it off or turn my iPad on and off it won’t do it it’ll stay stuck for maybe 3mins then it’ll stop but other than that tho I do love the iPad for it to be my first iPad I’m definitely upgrading I just wanted to see if I’ll like it first

    Condition

    Good

    Purchased

    12/19/25

  • Carlyssia B.

    Verified

    Reviewed 8/20/25, United States.

    I love it!! I ordered excellent condition and I got excellent condition! It works great, no scratches no complaints. It came with a screen protector which I appreciate so much! It also came with a charger and was nicely packaged. I feel like the battery drains a little fast but the battery last me for more than half the day. Be aware though, if you buy an IPhone 8 Plus the phone doesn’t update past 16.0, I believe. I was able to get all my iCloud Photos from my iPhone XR. That’s all I was worried about when buying an older iohone. So if you need a good phone for a low price, look no further!

    Condition

    Excellent

    Purchased

    8/6/25

  • Daniel D.

    Verified

    Reviewed 1/18/26, United States.

    Phone arrived on time in great condition but had a bit of a problem activating it. Quick transfer with my existing iPhone11 didn't work. I never figured out why but I had to activate it by speaking to a Verizon agent. The agent asked for the IME numbers but they were no where to be found in the box or on the outside of the box. Eventually got squared away using a Verizon phone call sequence that revealed the IME. Aside from that glich I'm very happy with the phone.

    Condition

    Good

    Purchased

    1/9/26

  • Wilson M.

    Verified

    Reviewed 2/29/24, United States.

    I bought a refurbished iPad mini 2021 from Back Market and I am very impressed with the quality and service. The iPad was labeled good condition but it looked brand new with no scratches or dents. It also came with AppleCare until October, which is a nice bonus. The only issue I had was that the vendor sent me the wrong cable, but they quickly resolved it and sent me the correct one in less than a week. The customer service was friendly and helpful. I am very happy with my purchase and I would definitely buy from Back Market again. Highly recommended!

    Condition

    Good

    Purchased

    2/19/24

18 products