Give Back Wireless's customer reviews

385 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • E

    Eric A.

    Purchased on February 27, 2025

    Verified purchase

    I've been buying from BackMarket since 2022 and since that time I've bought phones, watches, and desktop computers all with mostly positive results. I say mostly positive because I once received a phone that through no fault of my own ended up shitting the bed. I never complained or did anything about it because I simply don't have the time or luxury to go through the return process and be without a phone for an extended period of time so I just lived with it. All that said... One's happiness and satisfaction on BackMarket depends entirely upon the research that you do on the seller you're thinking of buying from. If you don't do the research and just buy something based on the the attractive pricing, then you might end up very unsatisfied. You want to find a seller that's been doing business on BackMarket for at least a few years. Why? Because unbeknownst to the seller it's possible for them to have a lemon (even though the products supposedly go through a thorough inspection process). If they've been on BackMarket for a few years, that's enough time for them to sort out their process and build a good reputation despite the odd lemon or bad customer review. And speaking of ...

    Reviewed in the United States on March 9, 2025

    iPhone 13 128GB - Midnight - Locked AT&T
  • J

    John T.

    Purchased on April 29, 2024

    Verified purchase

    Purchased an iPhone 12. It was delivered within a couple days, and is in excellent condition. Even the battery health is 100%!! Wow! So glad I ordered from Give Back Wireless instead of Amazon or Apple refurbished. Phone works perfectly and was set at a very fair price. 10/10 would order again. Thank you ‘Give Back Wireless’ and ‘Back Market’!

    Reviewed in the United States on May 3, 2024

    iPhone 12 64GB - Black - Locked AT&T
  • B

    Brielle B.

    Purchased on April 22, 2025

    Verified purchase

    So happy with my purchase! I upgraded from my iPhone 7 only because of battery life, and I am definitely not disappointed. So nice to have a device that doesn’t lose charge within an hour. To preserve my new iPhone XR’s performance, I make sure to keep in within 80%-20% as much as possible. Back Market rocks!!!

    Reviewed in the United States on May 5, 2025

    iPhone XR 64GB - Black - Locked AT&T
  • A

    Adrian S.

    Purchased on May 8, 2025

    Verified purchase

    It was my first time buying from back market so i was a little worried but my ipod came in a good condition so i was happy and it came with a real apple charger but the only thing it didn’t came with was the headphones like it had in the picture i was a little disappointed but overall everything was great i will be buying again from back market.

    Reviewed in the United States on May 13, 2025

    iPod touch 7 2019 32GB - Blue
  • B

    Bambi A.

    Purchased on February 11, 2025

    Verified purchase

    I like my celly, although I periodically receive a message about transferring purchased content that I can't seem to stop from reappearing. Love my cel- the camera works, unlike the first Back Market iphone 11 I bought. It did take eight days from the time I ordered the cel to the time I received it. I feel like all cels should ship express by default because they're small, light and people rely on them so much. We shouldn't have to pay an exorbitant shipping fee to get them within four or five days as opposed to EIGHT.

    Reviewed in the United States on March 20, 2025

    iPhone 11 256GB - Green - Unlocked
  • D

    Doug S.

    Purchased on December 17, 2024

    Verified purchase

    I bought this older model iPhone for one reason only--to connect by Bluetooth to our stereo system to play WQXR radio. It replaces an ancient iPhone 6, whose battery swelled (for a second time) to a truly grotesque degree, and was no longer safe. The "new" iPhone 6s's condition was supposed to be medium (or something). It looked absolutely new, at least in our case. It worked. It was cheaper than another solution. Service was great. Review is therefore "Awesome."

    Reviewed in the United States on January 5, 2025

    iPhone 6s 16GB - Space Gray - Unlocked
  • K

    Karen C.

    Purchased on May 28, 2025

    Verified purchase

    I just want to say , I was going to go a less expensive way for my young granddaughter who had just had her 4 months old tablet from Christmas break. This was the joy of my life to see her young 6 year old self , cry tears of joy and say how much she loves me her nana for giving her a ipad . She plays games on it and loves it to pieces

    Reviewed in the United States on June 11, 2025

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi + 4G - Space Gray
  • C

    Ciel S.

    Purchased on May 8, 2025

    Verified purchase

    Beautiful color. Bought in fair condition 64 gb deep scratches on the front nothing too bad not very noticed when screen is on this of course was to be expected when bought at a fair condition. Battery life 87% very easy transfer however took about an hour

    Reviewed in the United States on May 26, 2025

    iPhone 12 64GB - Green - Unlocked
  • M

    Matt H.

    Purchased on June 1, 2025

    Verified purchase

    This is the second 12 Mini I bought from BackMarket. The first phone was tremendous until it escaped my pocket and slipped into a dumpster I was filling during a demolition weekend at our rental. It was a plucky little phone laughing at me all the way to the landfill where it could be seen on the Find My Iphone app. This one is no different. BackMarket shipped super fast and I was back up and communicating with the...like 2 or maybe 3 people who are willing to do so. Very pleased and have recommended BackMarket to everyone I know....all 3 of them.

    Reviewed in the United States on June 18, 2025

    iPhone 12 mini 64GB - Black - Unlocked
  • G

    Gary B.

    Purchased on May 31, 2025

    Verified purchase

    2nd time I’ve ordered a phone from BackMarket. (That should tell you something!). The experience both times has been great! The 2nd phone arrived in a few days, and we’ve had no problems with it. It’s in nice condition and everyone works properly. It was easy getting our service switched from the old phone to the new one with Consumer Cellular. My next phone will be from BackMarket too!

    Reviewed in the United States on June 16, 2025

    iPhone SE (2022) 64GB - Midnight - Unlocked