G/ZMO's customer reviews

My verified reconditioned iPhone11 arrived promptly and is in excellent condition. Looks like a new phone. I've had it for a full week now and it has worked perfectly. It came with 97% battery health and holds a charge easily for more than a day despite heavy use by me. I have had other Back Market phones before and highly recommend them. Setup was easy as I paired it with my old iPhone.

I’ve had this phone for not even 24 hours now n i love it lol! i ordered a black iphone 12 in fair condition and it seems like its in excellent condition. it was little specks of dirt that i wiped off but other than that it’s awesome. it came in 3 days, even a day early! the battery capacity is at 94 which is also awesome. it stays charged at least all day and i only have to put it on the charger once and thats before i go to bed. the charger has a shortage in it which is fine i can buy a new one. i havent linked a number to this phone yet so lets hope that works.

I wanted the iPhone 11 in excellent condition. I had purchased one from another site that was described as "like new" and was anything but. I had good luck shopping here before so I watched the iPhone 11 page until the price and condition met my criteria. Then I read seller reviews for that phone, which were 84% positive. 2-day shipping turned into most of a week, but the phone was pristine which made me smile. And the price was the lowest by far I'd seen for excellent. The screen and battery were original but the battery health was 79%, lower than I hoped. But since the 11 has a honking big battery it should easily last all day. I'd mention the seller but they went poof from Back Market. But do read the seller reviews and bios. Good ones will tell you about testing and quality control and customer satisfaction.

I have been a BM customer for more than 5 years and have purchased more than a dozen phones during this time. This is the first one that is not what it should be. Even in fair condition the battery is to be more than 80% max life and should not show needs to be serviced. Mine was delivered completely dead and shows 78% and that it needs to be serviced. It also dies quickly. I have started multiple chat requests for help and have not got any reply yet.

Great to be able to afford a phone and pay for a phone in full!!! Phone was in amazing shape looked and works as described (excellent) can👍🏽👍🏽👍🏽 . Will be getting my next phone through here!!!! Thank you , oh and got the phone quickly!!!

I found out about Back Market from a friend of my granddaughter. I have now purchased three of the iphone XR 64GB for my three grandkids. They are great phones for the price. All of the phones are working great. Now my grandkids contact me even more than before, which I enjoy! They also have the ability to contact their mother or me in case of an emergency or just have the need to do so. Thank you Back Market!

I got the phone for my son. He was used to using the 8 plus but I ordered just the 8 by mistake, but he is happy with it. He says he can keep it in his pocket better. Phone was in very good condition.

This was a good experience for me, The first time I bought a phone off here the phone did not work and was acting up, But this one is good the battery is on 88% and I bought this with fair condition and there are no scratches. This is legit!

iPhone was delivered quickly and condition was as described. Phone is working as expected and was a smooth transaction. Would definitely order again.