HQTRONIC LLC's customer reviews

3.5/5

87 verified reviews in the last 6 months.

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  • D

    David C.

    4.1/5

    Reviewed in the United States on December 28, 2023

    Iphone 12 mini arrived safely packaged when promised. Case shows no sign of wear but screen does have a small scratch in the center of the screen that does not interfere with viewing. Phone had a new lense protector on it when arrived but it did not have any damage so it was put on after the original face was scratched. Phone was factory reset when it arrived and was able to charge and initialize with no problems and updated to latest ios at that time. Just recently updated to ios 17.2 with no problems or issues yet. Very pleased with the purchase so far.
    iPhone 12 mini - Unlocked

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    Purchased on November 21, 2023

  • A

    Aaliyah W.

    4.5/5

    Reviewed in the United States on December 24, 2023

    The phone came is really good shape. I ordered an iPad as well. For the phone I got excellent condition and the iPad is fair condition since I thought I would be using my phone well more than my iPad. I didn’t notice any scratches or cracks at all.
    iPhone 12 Pro - Unlocked

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    Purchased on March 1, 2023

  • D

    Darian H.

    4.5/5

    Reviewed in the United States on December 20, 2023

    My phone was a little delayed on shipping, but got to me safe and sound. It's nice that they ensure it is signed for and don't just let the carrier leave it at the door. This is my first iPhone and I really enjoy it! It works great and as it should without any problems. It looks brand new and I honestly wouldn't know the difference between this phone and a brand new one. It functions perfectly! Happy with my purchase and would buy again from Back Market.
    iPhone 14 Pro - Unlocked

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    Purchased on November 27, 2023

  • D

    Donald U.

    4/5

    Reviewed in the United States on December 3, 2023

    Was clean and looked like new. No problem transferring from my existing Iphone14 Pro max which was too heavy and too large but my wife likes it as a replacement for her iphone11. Your techs said the iphone11 was locked to consumer celluar (cellular) which it was not so I declined their ridiculous offer of $50 instead of the promised $110.
    iPhone 13 - Unlocked

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    Purchased on November 19, 2023

  • E

    Elyssa G.

    4.8/5

    Reviewed in the United States on December 6, 2023

    This was the cheapest phone I could find anywhere and it’s great! I got the “fair” quality because it was cheap, and there’s a few tiny scratches on the screen that can’t be seen when the screen is on. This phone also came with a screen protector on, so there’s a chance they could just be on the screen protector. This phone was a much needed upgrade from my XR with a screen that was burning out. It works great! Everything runs so much faster, and the battery is so so much better. My XR needed to be charged twice a day, and this phone lasts a whole day with lots of use and only drops to about 60%. Other than the tiny scratches, this phone is brand new. I also got a nice discount ($120) for turning my old phone in, which I thought would be worthless. So glad I ordered my phone here!
    iPhone 14 Plus - Unlocked

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    Purchased on November 21, 2023

  • R

    Rebecca A.

    4.9/5

    Reviewed in the United States on December 7, 2023

    Had a pleasant experience getting a used phone. Phone came as described, works perfectly fine. I ended up sending my old phone back for a trade in offer and they gave me what they said. Second time buying from back market, love it.
    iPhone 14 - Unlocked

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    Purchased on November 11, 2023

  • C

    Cynthia O.

    4.6/5

    Reviewed in the United States on November 8, 2023

    The phone came in pristine condition. It had a screen protector installed as well, but the screen seems in excellent condition. I was a little disappointed with the battery health. It was at 81% of maximum capacity. It says on the site that the battery would be at a minimum 85%. Other than that, the phones works great and I am happy with my purchase.
    iPhone 12 - Unlocked

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    Purchased on October 24, 2023

  • R

    Ryan D.

    4.3/5

    Reviewed in the United States on November 16, 2023

    Got here super fast came really good, everything worked good but the camera. Cameras looked good besides when I tried to go into the 0.5 mode it wouldn’t show up and when I tried video it wouldn’t even work. I got a full return and waiting on it but so far so good.
    iPhone 13 Pro - Unlocked

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    Purchased on November 13, 2023

  • Z

    Zachary H.

    4.1/5

    Reviewed in the United States on November 17, 2023

    My only gripe is the voice on the other side of calls isn't very loud. Not sure if 12 minis are default like that. My previous 2020 SE and iphone 11 seemed alot louder. Sometimes I would have to turn the volume down on those models. Aside, great purchase.
    iPhone 12 mini - Unlocked

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    Purchased on November 4, 2023

  • M

    Maria A.

    5/5

    Reviewed in the United States on October 25, 2023

    I never used BackMarket before but I really needed a working phone so that I can be able to take pictures and stay in contact with my friends and family. I would definitely try to get another item from this place in the near future, especially for Christmas gifts.
    iPhone 12 - Unlocked

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    Purchased on October 11, 2023