I finally received my phone all the way in Kenya. I bought iPhone 12 Pro in excellent condition and I love it. The phone exceeds the expectations I had as I was skeptical about a refurbished phone. I had an issue with my shipping address and the customer service was awesome and I was given a promo code for the inconvenience. I am a happy client.Thank you!

I ordered the iPhone 12 Pro in good condition. When I received the phone it looked great with very minor scratches on the screen and barely anything on the body. However, in further inspection I noticed the call speaker to look rough and when I tested the speaker it had a “buzzing” sound. It was obviously not functional as it should be. I also noticed the bottom speaker to have some damage as well. I immediately began the return to fix this issue and they sent me a new phone altogether. The speaker issue was fixed and the phone condition was basically the same as the other. Minor scratches and barely any body damage that I could see. I’m impressed with the customer service and how quick they were to help and send a new one. I do recommend checking the speakers with your refurbished phone before being 100% confident you don’t need to return!

I was very hesitant about this being a good phone for the price but it is vary surprising I ordered it in fair condition and it has no visible damage at all it held up way past my expectations would definitely recommend if you want a good phone for a good price and the battery life is at 86% but that’s to be expected form a refurbished phone but love it would 100% recommend

Second time ordering refurbished and happy with my experience! I had the XR for 2 years before I decided to upgrade to the 12 pro max day 1 and so far no issues Tracking is easy to follow and arrived on time

This is most satisfactory risk I have ever taken. I purchased the iphone 12Pro in Excellent condition. Came with no scratches on the screen or even the back, no scratches on camera, . Speakers are in perfect condition when playing music. Looks literally brand new, can't tell its refurbished. Battery health 82%, but I am still satisfied with it as it is. On that note, I am also an international shopper, i.e I am from Nairobi, so this was a real risk, so happy with my purchase.

I bought a refurbished phone from BackMarket a year ago after my old Iphone broke at coachella. I was pretty skeptical when ordering since i had never heard of the website before. A year later the phone still works perfect and have 0 complaints! 10/10 would recommend!