iPower Resale's customer reviews

The MacBook Pro I purchased is in excellent condition, despite being graded as "fair." I cannot see any flaws at all. I've had it for a week now and have been working with it daily, and it's working beautifully. I am very happy with my purchase. I would absolutely recommend buying a refurbished product from iPower Resale and Backmarket. This purchase came after 2 failed attempts with other purchases. I first purchased a refurbished MacBook Pro from Loop Mobile through Backmarket. It appeared to be working well at first, but after a few hours of use, it started incessantly beeping every 7 seconds. This would happen every day. I was going nuts trying to troubleshoot it and went back and forth with Backmarket support. After running apple diagnostics, I discovered it had a faulty battery. The customer support was excellent and the return was seamless. I assumed that the first bad Mac Book was just really bad luck because I had previously purchased an iPhone and iPad through Backmarket and they were excellent (and have been excellent for years). I immediately purchased another Mac Book Pro, also from Loop Mobile through Backmarket. This one also appeared to be working well ...

Amazing performance. Brand new and arrived in the original packaging with the charging brick and cable. Absolutely no complaints thus far. Not a scuff or scratch in sight. All there was was a visible fingerprint on the touchbar which is expected. Hopefully it lasts me a while. I don’t plan a on ever buying directly from Apple again for macbooks. Great savings.

My experiences with buying refurbished Apple products was very positive - Back Market. Thank you! I have now purchased 4 devices. Making gift giving more affordable! I was reluctant at first. I did research. No problems encountered. It’s eco! Fast. Do the right thing. :)

The order arrived on the expected date. Been using the watch for more than a week now. The watch did not have a box but the watch and the charging cable is in excellent condition. The packaging too was enough to protect the watch considering it does not have a box. It works pretty well and haven't encountered issues with the watch.

The MacBook Pro 16” (M2, 2023) that I received is indistinguishable from a new MacBook. The seller did an excellent job with clean up, provided appropriate charging blocks and cables, and took care to ensure the machine was ready for me to simply connect my Apple ID and make the magic happen. Huge kudos to the seller & BackMarket for brining me a refurbished product that’ll last for years & meet the needs of my business.

Another great purchase from Back Market :). I’ve ordered multiple iPads from Back Market previously; this was my first laptop purchase. As expected, the MacBook Air was delivered extremely quickly — within 1 day of purchase (actually faster than expected!). Safely packaged. MacBook Air came in the original Apple box (though the Apple box did have a big white sticker label — which made it clear it wasn’t brand new). MacBook Air was in great condition as promised. No issues setting it up. Back Market has repeatedly delivered great products to me. As someone who loves to buy products refurbished to save some money, Back Market is a site I look forward to continue using!

so far so good! I've had this MacBook Air for a couple of weeks and it's been fantastic. would never know it's been refurbished. fantastic value for a great piece of hardware.

The laptop arrived in excellent condition as described if not better than expected because it looked so brand new. I could not find anything that would suggest it was preloved except the box it came in. It came with its original box that was marked with a white sticker and charging cable. I am very glad to get a model I wanted without spending as much and helping the planet at the same time. The refurbishing company definitely puts in the hard work to make preloved laptops in the best usable condition it can be in!

Absolutely loving my MacBook Air so far. Can’t tell at all that it was refurbished/previously owned; it looks and feels brand new. I researched for quite a long time to find the right laptop to replace my 2015 MacBook Air as a PhD student, and I’m so happy I went with this model!