Customer reviews

632 verified reviews in the last 10 years.

Filter by stars


  • D

    Daija F.

    Purchased on August 11, 2020

    Verified purchase

    I bought this in 2020 I still have this laptop (currently using now). we've been together for 3 years going on 4 and it still never fails me. I'll definitely be coming to backmarket for everything. Two days ago I ordered a new iPhone 14 pro max, I'm waiting on its arrival but I know you guys won't disappoint. I plan on upgrading my laptop next and getting an iPad Pro.

    Item

    Macbook Pro 13.3-inch (Mid-2012) - Core i5 - 4GB - HDD 500 GB

    Condition

    Fair

    Reviewed in the United States on December 9, 2023

  • V

    Valerie T.

    Purchased on January 11, 2022

    Verified purchase

    This is the second time that Back Market has really come through for me. I got a refurbished Garmin watch, and had such a good experience that I then bought this refurbished iPad. It's exactly as described, good battery, works great! I am very satisfied and I'd recommend backmarket to anybody.

    Item

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Silver

    Condition

    Good

    Reviewed in the United States on January 24, 2022

  • C

    Charles D.

    Purchased on January 30, 2022

    Verified purchase

    The order shipped super quick and arrived earlier than expected. In terms of quality, the watch exceeded my expectations. For a "fair" quality watch the only noticible issues were some very light scratches on the screen that you barely notice unless you're really looking for them. The case had no noticible scratches or damage at all. The watch shipped with a new (basic) sport band and a new (basic) charging cord. Additionally, another leather band was still attached to the watch, though that seemed a little more worn and didn't match my style, it definitely didn't detract from my overall experience. The watch reports 100% battery health and reported no issues of a non-apple battery being used. Overall, the experience exceeded my expectations by a large margin and I'm now considering making all my other purchases for devices refurbished.

    Item

    Apple Watch Series 4 (2018) GPS + Cellular 44 mm - Aluminium Space Gray - Sport band Black

    Condition

    Fair

    Reviewed in the United States on February 2, 2022

  • M

    Maralgua G.

    Purchased on January 24, 2022

    Verified purchase

    I got the mint condition Apple watch but it was actually in a very decent condition than I expected! No scratch whatsoever came with 2 watch bands and a charger! I don't know about the battery life yet but should be okay since it was in a mint condition. In overall, I would definitely buy again from this refurbish store! Satisfied w/ my purchase.

    Item

    Apple Watch (Series 5) September 2019 44 mm - Aluminium Space Gray - Sport Band Black

    Condition

    Fair

    Reviewed in the United States on January 27, 2022

  • O

    Owen A.

    Purchased on September 11, 2021

    Verified purchase

    At first, I was skeptical about buying a refurbished tech product, but after two orders from Back Market (a galaxy 20+ in the good condition, and galaxy buds pro in excellent condition), I am very pleased with this website. All of the items arrived within 5 days of ordering, (from Maryland and Missouri to Tucson), and arrived in full working order. The items were both in perfect condition, with no scratches, dents, or any cosmetic damage! The s20+ had a little bit of dirt on it, but I could wipe it off, to look like brand new. The galaxy buds pro came in their original packaging, with the factory seals on them! All in all, I am very pleased with Back Market, and I have had nothing but positive experiences with them. The s20+ battery was around 95% of the factory capacity, and I can go 2-3 days on a single charge.

    Item

    Galaxy S20+ 5G 128GB - Blue - Locked Verizon

    Condition

    Good

    Reviewed in the United States on September 18, 2021

  • G

    Gabriel V.

    Purchased on September 3, 2020

    Verified purchase

    I ordered two phones from this seller. One is for daily use and the other is a backup because I can't afford to be without a phone for my business. I recently tried to activate the secondary phone and Verizon says it is on a lost / stolen list and cannot be activated. This seems like a huge scam. One works and the other doesn't

    Item

    Galaxy S10+ 128GB - Prism White - Locked Verizon

    Condition

    Excellent

    Reviewed in the United States on November 13, 2023

  • M

    Mark H.

    Purchased on December 8, 2021

    Verified purchase

    This Mac mini works incredibly great and fast!!. No issues whatsoever and the price considering the price of used cars, incredible!! Really predictably fast delivery!! I'm hooked on backtomarket. Looking for my next purchase...

    Item

    Mac mini (November 2020) M1 3.2 GHz - SSD 256 GB - 8GB

    Condition

    Excellent

    Reviewed in the United States on December 22, 2021

  • H

    Howard W.

    Purchased on October 28, 2020

    Verified purchase

    I have a similar model bought late 2015 new. I never had a problem. Now need another for my child doing pre k from home zoom. I did not know what to get her on our tight budget and only know that Apple is really good and don't want to go to Google chrome or Windows, which leaves me to go with mac mini and to save money go with a refurbished model. I checked around and this model seemed like it would work and so far has been easy to work with and happy with the company handling the sale. So far happy with the product and the sale.

    Item

    Mac Mini (2014) Core i5 2.6 GHz - HDD 1 TB - 8GB

    Condition

    Excellent

    Reviewed in the United States on November 21, 2020

  • B

    Bobi jo H.

    Purchased on January 9, 2022

    Verified purchase

    I had this same computer with my former employer (got it brand new at the apple store on my first day), and this one from BackMarket seems like the same exact one. I wouldn't be able to tell the difference between the two. Love it so far!

    Item

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB

    Condition

    Excellent

    Reviewed in the United States on January 28, 2022

  • D

    Donald W.

    Purchased on January 16, 2022

    Verified purchase

    Extremely great MBP and nearly new condition at a nearly unmatchable price. It does seem as those the margin are gradually becoming more believable make getting the best value on used/refurbished Mac more difficult. When I fist used this site 2 years ago the products were amazing and the prices were well below gouging unlike pawnshops, Facebook market, Craig’s list, and even Amazon refurb market. Back market does however offer an unmarked 1 year warranty and value is still pretty awesome.I love my puurchase and bacaket is certainly legimized it place with me. But it would seems as if the window for “buying the dip” is slowly closing so buy now because prices are subject to change.

    Item

    MacBook Pro Retina 15-inch (2019) - Core i9 - 16GB - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on January 27, 2022