Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

60 verified reviews

Rating details

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Shipping

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.2/5

  • Overall performance

    4/5

  • Appearance

    4.4/5

Reviews

  • Zachary S.

    Verified purchase

    Reviewed 8/9/25, United States.

    I'm very happy with my BackMarket experience. This is my second BackMarket purchase. These particular buds arrived in "like new" condition. I can't find a flaw anywhere on them. They really do appear brand new. The buds also came with a full set of foam ear tips, although I don't know that's always the case. I've been using these Sony's almost non-stop for two days now. I'm not only please with my BackMarket experience, but I'm also extremely happy with this product from Sony. Fantastic all around. Thanks guys!!

    Sony WF-1000XM5 Earbud Noise-Cancelling Bluetooth Earphones - Silver

    Condition

    Excellent

    Purchased

    8/2/25

  • Jack A.

    Verified purchase

    Reviewed 3/12/26, United States.

    Sound quality is great. Device setting adjustments are great in the app. The buttons/controls are pretty bad. Still a great product, just would be better with more tactile buttons rather than the almost touch screen type.

    Sony WF-1000XM5 Earbud Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Excellent

    Purchased

    2/11/26

  • Eric S.

    Verified purchase

    Reviewed 2/12/26, United States.

    Device exceeded expectations with 100% battery. Fully functional and great physical condition. Seemed fully Apple refurbished. Seller JP Products LLC really provided a great product.

    iPhone 15 256GB - Black - Locked AT&T

    Condition

    Excellent

    Purchased

    1/26/26

  • Robert P.

    Verified purchase

    Reviewed 12/28/25, United States.

    Smooth order and setup

    iPhone 15 128GB - Black - Locked T-Mobile

    Condition

    Excellent

    Purchased

    12/11/25

  • Jade R.

    Verified purchase

    Reviewed 1/30/24, United States.

    The headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.

    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black

    Condition

    Excellent

    Purchased

    1/15/24

  • Anita B.

    Verified purchase

    Reviewed 5/21/26, United States.

    I couldn't be happier. There is no evidence my new phone had ever even been used. I have a nice new phone for $$$ less!

    Galaxy S23 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    5/4/26

  • Todd P.

    Verified purchase

    Reviewed 5/3/26, United States.

    The phone arrived in a timely manner. It looks and functions like new! I will definitely use black market again in the future!

    iPhone 14 128GB - Blue - Locked AT&T

    Condition

    Excellent

    Purchased

    4/24/26

  • Jane F.

    Verified purchase

    Reviewed 3/4/26, United States.

    I ordered excellent condition but camera lense frame/casings are scratched and the charge port is a bit roughed up so when I plug in it’s very loose so I will have to charge wirelessly otherwise it seems to work fine so far.

    iPhone 15 128GB - Black - Locked T-Mobile

    Condition

    Excellent

    Purchased

    2/16/26

  • Krishan P.

    Verified purchase

    Reviewed 12/28/25, United States.

    The device is amazing, almost everything i expected and it also came early! However the issue is it feels like the battery is a little worn because the battery percentage goes down a little fast, but overall it almost perfect so far

    Galaxy S25 128GB - Dark Blue - Unlocked

    Condition

    Good

    Purchased

    12/15/25

  • Josiah B.

    Verified purchase

    Reviewed 11/12/25, United States.

    I enjoy them, great Value and good shopping experience. I AM Satisfied with Back Market and with the Sony Earbuds great price and sound , Very Comfortable and great Battery Life!

    Sony WF-1000XM5 Earbud Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Excellent

    Purchased

    10/26/25

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