JP Products LLC's customer reviews

33 verified reviews in the last 10 years.

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  • Z

    Zachary S.

    Purchased on August 2, 2025

    Verified purchase

    I'm very happy with my BackMarket experience. This is my second BackMarket purchase. These particular buds arrived in "like new" condition. I can't find a flaw anywhere on them. They really do appear brand new. The buds also came with a full set of foam ear tips, although I don't know that's always the case. I've been using these Sony's almost non-stop for two days now. I'm not only please with my BackMarket experience, but I'm also extremely happy with this product from Sony. Fantastic all around. Thanks guys!!

    Item

    Sony WF-1000XM5 Earbud Noise-Cancelling Bluetooth Earphones - Silver

    Condition

    Excellent

    Reviewed in the United States on August 9, 2025

  • J

    Jade R.

    Purchased on January 15, 2024

    Verified purchase

    The headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.

    Item

    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black

    Condition

    Excellent

    Reviewed in the United States on January 30, 2024

  • J

    Joanne M.

    Purchased on January 13, 2024

    Verified purchase

    I ordered an iPhone 12 Pro from Back Market. It was delivered quickly, very well packaged, and it’s been working perfectly! My family has made several purchases in the past from Back Market, and we’ve been happy with every item received. It’s nice to know there are companies, today, that are professional, proficient and trust worthy. And, on top of all this, each purchase saves you money! For what more can a consumer ask?

    Item

    iPhone 12 Pro 256GB - Pacific Blue - Unlocked

    Condition

    Fair

    Reviewed in the United States on March 5, 2024

  • C

    Christian L.

    Purchased on March 11, 2025

    Verified purchase

    It was good but the earbud itself, the supposedly memory foam. It’s messed up? Like I can see where’s it’s trying to use NC & AAC; not to its fullest extent cause of the smalI foam was wanting to know is there a way I can just get the extra small bud pieces? I’d really appreciate it, other than that it’s good. Hands down.

    Item

    Sony WF-1000XM5 Earbud Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Excellent

    Reviewed in the United States on March 28, 2025

  • D

    Dennis B.

    Purchased on October 10, 2024

    Verified purchase

    the watch was in good condition just wished it had actually pictures/descriptions of the why it was only rated as good. only cosmetic wear nothing wrong with the software

    Item

    Samsung Smart Watch Galaxy Watch 4 Classic HR GPS - Black

    Condition

    Good

    Reviewed in the United States on October 17, 2024

  • I

    Ian Y.

    Purchased on September 18, 2023

    Verified purchase

    Phone looked brand new! I bought in excellent condition and battery was at 87% which is more than enough to get me through a full day of use. Screen looks brilliant and is a huge upgrade on the iPhone 8 I’ve had the last 6 years

    Item

    iPhone 13 Pro 128GB - Sierra Blue - Locked AT&T

    Condition

    Excellent

    Reviewed in the United States on September 25, 2023

  • A

    Andrew M.

    Purchased on May 12, 2025

    Verified purchase

    Amazing phone. Looks and feels new

    Item

    Galaxy S24+ 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 28, 2025

  • L

    Leizer S.

    Purchased on February 28, 2025

    Verified purchase

    They are amazing, I am really amazed by the quality of the products, they are as they say.

    Item

    Sony WF-1000XM5 Earbud Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Excellent

    Reviewed in the United States on March 16, 2025

  • Q

    Quianna B.

    Purchased on September 15, 2023

    Verified purchase

    I really like these. They're easy to use and the app allowed me to switch from my old headphones to these new ones relatively quickly. Even without instructions it was pretty simple to figure out how stuff worked. The noise cancelling is AMAZING, so much better than what I was using before. And I love that it can be adjusted. The one feature that seems to be pretty finicky is the music pausing when headphones are removed. I've read a bunch of reviews saying that the taps and swipes don't register that well, but I haven't had any problems with either, just the automatic pausing when the headphones are removed. Otherwise, these are great and I'm glad I chose them.

    Item

    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver

    Condition

    Fair

    Reviewed in the United States on October 2, 2023

  • K

    Klein C.

    Purchased on November 29, 2024

    Verified purchase

    I have no complaints, it’s as if they’re never new.

    Item

    Sony WF-1000XM5 Earbud Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Excellent

    Reviewed in the United States on December 16, 2024