Loop Mobile's customer reviews

4.3/5

384 verified reviews in the last 6 months.

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  • G

    Gloria R.

    5/5

    Reviewed in the United States on March 25, 2024

    I was nervous to buy a refurbished iPhone anywhere other than through Apple but the iPhone 13 mini was never available at the Apple Refurbished store, so after looking around I felt the most confident purchasing through Back Market. The 13 mini I purchased arrived a couple of days early and I received notifications when it was going to be delivered so I'd be there to sign for it and the driver did require a signature. The phone was exactly what I'd hoped for and now I feel a little silly being so worried about it. I will buy from Back Market again.
    iPhone 13 mini - Unlocked

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    Purchased on March 7, 2024

  • S

    Sarah M.

    5/5

    Reviewed in the United States on October 4, 2023

    Im very happy with the purchase especially how new the MacBook Pro looked for it being refurbished. The only thing I recommend is they send the original Apple charger as the one provided which is a third party went out on me.
    MacBook Pro 14" (2021) - QWERTY - English

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    Purchased on September 15, 2023

  • K

    Katee M.

    5/5

    Reviewed in the United States on November 1, 2023

    I will never again buy new when I get such a great deal from Back Market! I just purchased this MacBook Air and it is awesome! You can't beat the 1 year guarantee they offer with their refurbished products. I will ALWAYS go to Back Market for all my computers and iphones. BRAVO Back Market!
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on October 14, 2023

  • J

    Janeaha M.

    4.6/5

    Reviewed in the United States on December 31, 2023

    I was initnervous about ordering refurbished. I bought this for school in excellent condition. It did come with a few dings and a little dirty, but it fired right up and works perfectly so far! Very happy with my purchase.
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on December 17, 2023

  • N

    Nancy S.

    4.9/5

    Reviewed in the United States on October 15, 2023

    I’m so glad I found this Back Market website! I have purchased reconditioned/certified iPhones before but never with so many to choose from!! This will probably be the last phone I purchase, I’m 75 yrs young, and the experience with Back Market was great!! Easy to find the iPhone I wanted, easy to place the order, great communication during the whole process and delivery was a day ahead of expected time! The iPhone looks new, it works perfect and battery life was 100%!! Please don’t hesitate to use Back Market!!
    iPhone 14 Plus - Unlocked

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    Purchased on October 1, 2023

  • K

    Kate S.

    4.4/5

    Reviewed in the United States on October 3, 2023

    Online shopping interface, product quality, and delivery were all 5-star. One small complaint is the gooey barcode sticker on the front of the laptop. Maybe it's from the distributor that refurbished it, but c'mon... nobody wants to spend an hour getting sticker adhesive goo off the otherwise smooth, sexy exterior of a product they paid $1600 for. Otherwise, a super experience. I just recommended BackMarket to a friend who's going to buy today. :)
    MacBook Pro 14" (2021) - QWERTY - English

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    Purchased on September 18, 2023

  • X

    Xiao Z.

    5/5

    Reviewed in the United States on February 1, 2024

    The iPhone was shipped a day before the estimated time. no scratches, marks or broken parts when looking at the phone and came at 99% battery health which is AMAZING for refurbished. the camera and sound is all working well.
    iPhone 14 Plus - Unlocked

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    Purchased on January 29, 2024

  • D

    Danny G.

    5/5

    Reviewed in the United States on March 3, 2024

    I got the excellent version of my 2019 MacBook Pro with the touchbar and it came in perfect condition, almost no sign of use at all, was skeptical of the the website not going to lie but overall really impressed and happy with my product, would recommend to anyone else who’s skeptical
    MacBook Pro 15" (2019) - QWERTY - English

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    Purchased on February 18, 2024

  • L

    Laura D.

    5/5

    Reviewed in the United States on October 20, 2023

    I recently purchased a MacBook Air 13 inch (2020) from BackMarket and I couldn't be more thrilled with my decision, I was scared they were going to send me a faulty device but it looks brand new. This purchase has not only met but exceeded my expectations in several ways. Don't overthink it! Buy fekn BackMarket!
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on October 6, 2023

  • A

    Ashley S.

    4.8/5

    Reviewed in the United States on November 13, 2023

    My order arrived very quickly! One day before expected. Macbook Pro looks in top notch condition- brand new!! This is a gift for my husband for christmas so I’m not sure if it works well or not yet but everything seems super great. Thanks so much! Will update once he digs in on Christmas.
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on November 9, 2023