Wireless Superstore's customer reviews

4.5/5

56 verified reviews in the last 6 months.

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  • E

    Emmanuel S.

    4.5/5

    Reviewed in the United States on March 31, 2024

    I ordered the phone in ‘Excellent’ condition and that is exactly what I got. No scratches, 100% battery health and working perfectly. This was my first time ordering a refurbished phone and BackMarket did not disappoint. Definitely won’t be my last time.
    iPhone 15 Plus - Unlocked

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    Purchased on March 13, 2024

  • Z

    Zach B.

    4.6/5

    Reviewed in the United States on April 7, 2024

    Works fine! A couple of defects on the back and screen, but you get what you pay for. I put a case on it and I can't really see any of them. I noticed the temperature sensor does not work accurately, but that's most likely an issue with the phone itself rather than the refurbishing. I would definitely order from the seller again Additional thing, the seller sent a type-c type a USB rather than a type-c to type-c. A little bit of a hassle, just because I had to fish one out to transfer the data from my old phone but other than that I have no complaints about accessories
    Google Pixel 8 Pro - Unlocked

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    Purchased on March 24, 2024

  • S

    Stephanie B.

    5/5

    Reviewed in the United States on November 29, 2023

    My Galaxy S23 is the first time I've purchased a used smartphone, and the first time I've purchased anything from BackMarket. I am delighted with the condition of the phone - it looks brand new - and works great. My overall experience with BackMarket was good, too. Communication was clear and the phone was delivered ahead of the estimated delivery date. I'm in the market for a new laptop, and I plan on making that purchase with BackMarket.
    Galaxy S23 - Unlocked

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    Purchased on November 14, 2023

  • I

    Israel T.

    4.8/5

    Reviewed in the United States on April 21, 2024

    It did say excellent condition they're scratches on the screen , not the folding screen, but the main screen its really minor but if your going to say "Excellent condition" I am expecting no floss, other than that the phone is running good and a lot off my friends are giving me compliments on it I only open it to check on my e-mail and watching movies , I have a Samsung Note 20 5g I am keeping just in case this one fails, its basically my plan B
    Galaxy Z Fold5 - Unlocked

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    Purchased on April 7, 2024

  • J

    Joseph G.

    5/5

    Reviewed in the United States on October 29, 2023

    This is my second purchase of a Samsung Galaxy phone from BackMarket, and I’m a happy customer. The phone arrived quickly within a few days, in the excellent condition that was promised. The phone works perfectly with no issues, and I’m certain that I’ll be back again for another phone. Thank you so much to the BackMarket team!
    Galaxy S23 - Unlocked

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    Purchased on October 15, 2023

  • Y

    Yanelis L.

    4.4/5

    Reviewed in the United States on February 18, 2024

    The overall experience with these earbuds has been wonderful. Great sound and microphone quality. Next time I'll buy a pair in excellent condition so they look pristine. Back Market never disappoints ♡
    Galaxy Buds 2 Pro Earbud Noise-Cancelling Bluetooth Earphones - Purple

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    Purchased on February 5, 2024

  • K

    Karen S.

    5/5

    Reviewed in the United States on November 22, 2023

    It has only been a couple of weeks but everything is going well. As explained prior to purchase, there were a few scratches on one corner, but I immediately put a shockproof case on the phone and no one can see them. The phone itself works great! It really is practically brand new.
    Galaxy S23 - Unlocked

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    Purchased on November 4, 2023

  • S

    Steven A.

    4.5/5

    Reviewed in the United States on November 26, 2023

    The phone arrived on time (a bit earlier than estimated actually). It was in perfect condition except for a small blemish on the case of the phone, but that is covered up with my protective case, so it doesn't even show. Seems to be in good working order so far. This is my third purchase with BackMarket and I've not had a bad experience so far!
    Galaxy S23 - Unlocked

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    Purchased on November 10, 2023

  • A

    Afiyah K.

    4.4/5

    Reviewed in the United States on April 15, 2024

    Pretty good! Other than some scratching near the charging port and some on the side, there's a small scratch on one camera but it didn't affect the camera quality which was a relief. Really happy with this purchase!
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on April 1, 2024

  • J

    Julianne M.

    4/5

    Reviewed in the United States on April 22, 2024

    The phone overall was in really good shape. The battery health as it shows up in my settings was at like 70% which is a bummer and I definitely notice it doesn't hold a charge super long. One of the camera lens also broke the first week I had it which I've never experienced before but besides that the phone works really well for the price
    iPhone 13 Pro - Unlocked

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    Purchased on August 28, 2023