Pegasus Mobile's customer reviews

I'm still learning the ins and outs of the device, but the company (Back Market) has impressed me. Items were delivered earlier than expected in excellent shape. Since my phone was refurbished, there was no instruction booklet, but all that is available online. In fact, I keep getting emails with instructions, and there's a "getting to know your Pixel" icon on the phone for quick reference. Going from a Pixel 2 to the 7 is somewhat of a learning curve, but the phone does what I need it to do and does it well. The Visible promotion on Back Market was a bonus! Next time I need a new device, I'll be checking Back Market first.

The phone is in really good shape. So far so good! The one issue I've had in the past with Back Market refurbished phones is battery life, which I won't know on this one until later. I'll try to update this once I'm clear on that point.

I purchased the item in "good" condition, but when the item was received I was pretty disappointed. The body was heavily scratched. You could tell that the phone had been dropped many times without a case. The phone was not refurbished compared to their standards. Dust and debris were stuck in the speakers and charging port. I had to clean it out myself. BackMarket made the returns process very easy. Just avoid the 3rd party Pegasus Mobile

I ordered a Google Pixel 7 Pro 256GB - White - Unlocked in Excellent grade. The phone arrived packaged pretty well. I will say from what I can observe the phone is indeed in excellent condition. Only some very minimal scratches on the camera bar. The screen is nearly mint. I don't know how healthy the battery is, and will continue to monitor it's health and behavior with Accubattery but initial behavior seems good.

It works like a DREAM. Thank you! sleek, clean and sounds awesome. So thankful I didn't have to fight big tech for this 🙌🏾

I am happy with my purchase of my refurbished phone. The whole process was very easy (just don't forget to mail in your trade-in) and I received the phone in 3 days via FedEx. This is the first time owning a pre-owned phone and so far things are going well. It is nice having a phone that has a battery that holds a charge well. I have since purchased a case and screen protector for it. My husband ordered an iPad for work as well after my positive experience with Back Market.

Great Deal! I never thought about buying used-but this isn't the same as used. The phone was completely refurbished and even came with a screen protector. I'm more than happy with the deal. They offered less than I expected for my trade but it's better than sticking it in the drawer with the rest of my old phone

Transferring from my old phone to the new one went easily using the built-in software. Then Back Market sent me a box to use to send my old phone back to them for my trade-in. I made the phone upgrade for just over $200! Which is a lot better than paying a thousand bucks at the wireless company store. Yes, my phone is a year-old model. I'm fine with that. The phone is a very noticeable upgrade from my old phone, much faster and with sharper resolution. I went with high quality to get a battery that would keep going for a couple of days, and I'm glad to have spent the extra money.

I've bought 6 used phones from BackMarket so far. Nowadays, a phone typically lasts for 5-8 years. Spending 40% of the price to buy a 2-3 year old phone is a good deal, as there are still 3-5 years remaining -- provided you are not using the phone to do things requiring cuting edge technologies, like to play entensive games or to shoot prefessional videos for your YouTube channel.

everything seems great so far, I really like the phone. unfortunately the cord is was given was bunk so I had to get a new one i figured it was less hassle than waiting for a replacement, if that's a thing. everything else seems perfect so fat with the phone itself though! clean, like nee.