Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

851 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Nancy k H.

    Verified purchase

    Reviewed 8/10/25, United States.

    I'm still learning the ins and outs of the device, but the company (Back Market) has impressed me. Items were delivered earlier than expected in excellent shape. Since my phone was refurbished, there was no instruction booklet, but all that is available online. In fact, I keep getting emails with instructions, and there's a "getting to know your Pixel" icon on the phone for quick reference. Going from a Pixel 2 to the 7 is somewhat of a learning curve, but the phone does what I need it to do and does it well. The Visible promotion on Back Market was a bonus! Next time I need a new device, I'll be checking Back Market first.

    Google Pixel 7 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    7/24/25

  • David P.

    Verified purchase

    Reviewed 6/1/25, United States.

    The phone is in really good shape. So far so good! The one issue I've had in the past with Back Market refurbished phones is battery life, which I won't know on this one until later. I'll try to update this once I'm clear on that point.

    Google Pixel 8 Pro 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    5/15/25

  • Marleena G.

    Verified purchase

    Reviewed 4/18/25, United States.

    It works like a DREAM. Thank you! sleek, clean and sounds awesome. So thankful I didn't have to fight big tech for this 🙌🏾

    Google Pixel 7 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    4/17/25

  • Noel V.

    Verified purchase

    Reviewed 9/14/25, United States.

    Everything went smoothly and I am very pleased with my device. The price is great, the condition is great, and the performance is great. I will more than likely use backmarket again in the future when I need an upgrade.

    Google Pixel 7 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/31/25

  • David P.

    Verified purchase

    Reviewed 4/14/25, United States.

    I ordered a Google Pixel 7 Pro 256GB - White - Unlocked in Excellent grade. The phone arrived packaged pretty well. I will say from what I can observe the phone is indeed in excellent condition. Only some very minimal scratches on the camera bar. The screen is nearly mint. I don't know how healthy the battery is, and will continue to monitor it's health and behavior with Accubattery but initial behavior seems good.

    Google Pixel 7 Pro 256GB - White - Unlocked

    Condition

    Excellent

    Purchased

    4/9/25

  • Dennis R.

    Verified purchase

    Reviewed 11/2/25, United States.

    The phone was in excellent condition (actually like-new) as promised. The purchase process was smooth. It probably cost a little more than at Swappa.com, but there was more purchase protection and a much longer warranty available at reasonable cost.

    Google Pixel 8 Pro 256GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    10/18/25

  • Dave R.

    Verified purchase

    Reviewed 8/3/25, United States.

    Transferring from my old phone to the new one went easily using the built-in software. Then Back Market sent me a box to use to send my old phone back to them for my trade-in. I made the phone upgrade for just over $200! Which is a lot better than paying a thousand bucks at the wireless company store. Yes, my phone is a year-old model. I'm fine with that. The phone is a very noticeable upgrade from my old phone, much faster and with sharper resolution. I went with high quality to get a battery that would keep going for a couple of days, and I'm glad to have spent the extra money.

    Google Pixel 8 Pro 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/18/25

  • Engel M.

    Verified purchase

    Reviewed 4/21/25, United States.

    The phone arrived on time; I didn’t have to wait long to receive it. It came with some slight scratches on the back and sides — they’re not very noticeable, but they do make you think a bit since I had selected the “premium” condition. Other than that, everything was excellent. Great phone, I would definitely buy from Back Market again.

    Google Pixel 7 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/3/25

  • Jeremy L.

    Verified purchase

    Reviewed 3/13/24, United States.

    The Google Pixel 7 that I bought arrived quickly and was in almost new condition. The battery cycle count was at 27 and lasts a long time. Very happy with my purchase. In fact, I ordered a Pixel 6 for my wife. Hopefully it's in as good of shape as this one when it comes in. The only thing it came with was the charging cord, but it was brand new.

    Google Pixel 7 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/25/24

  • Dawn m C.

    Verified purchase

    Reviewed 11/22/23, United States.

    I am happy with my purchase of my refurbished phone. The whole process was very easy (just don't forget to mail in your trade-in) and I received the phone in 3 days via FedEx. This is the first time owning a pre-owned phone and so far things are going well. It is nice having a phone that has a battery that holds a charge well. I have since purchased a case and screen protector for it. My husband ordered an iPad for work as well after my positive experience with Back Market.

    Google Pixel 6 Pro 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    11/4/23

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