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Seller reviews, items and info
Approved seller with 4.5/5 Stars ratingTrusted on Back Market for
Overall rating
851 verified reviewsRating details
Battery
4.4/5
Shipping
4.7/5
Lens & Camera
4.7/5
Accessories
4.2/5
Packaging
4.6/5
Overall performance
4.5/5
Appearance
4.6/5
Reviews
Marleena G.
Verified purchaseReviewed 4/18/25, United States.
It works like a DREAM. Thank you! sleek, clean and sounds awesome. So thankful I didn't have to fight big tech for this 🙌🏾
Condition
Fair
Purchased
4/17/25
Dave R.
Verified purchaseReviewed 8/3/25, United States.
Transferring from my old phone to the new one went easily using the built-in software. Then Back Market sent me a box to use to send my old phone back to them for my trade-in. I made the phone upgrade for just over $200! Which is a lot better than paying a thousand bucks at the wireless company store. Yes, my phone is a year-old model. I'm fine with that. The phone is a very noticeable upgrade from my old phone, much faster and with sharper resolution. I went with high quality to get a battery that would keep going for a couple of days, and I'm glad to have spent the extra money.
Condition
Excellent
Purchased
7/18/25
Nancy k H.
Verified purchaseReviewed 8/10/25, United States.
I'm still learning the ins and outs of the device, but the company (Back Market) has impressed me. Items were delivered earlier than expected in excellent shape. Since my phone was refurbished, there was no instruction booklet, but all that is available online. In fact, I keep getting emails with instructions, and there's a "getting to know your Pixel" icon on the phone for quick reference. Going from a Pixel 2 to the 7 is somewhat of a learning curve, but the phone does what I need it to do and does it well. The Visible promotion on Back Market was a bonus! Next time I need a new device, I'll be checking Back Market first.
Condition
Excellent
Purchased
7/24/25
Tasha U.
Verified purchaseReviewed 6/11/25, United States.
I really love this phone. It feels brand new. Looks brand new. Functions brand new. It was truly an upgrade from my pixel 5. I order from this site all the time and I've only been disappointed once with a laptop but the return was easy. I'll be buying a MacBook from backmarket soon. So far, my pixel 8 pro was worth every penny!!!
Condition
Excellent
Purchased
6/6/25
Mark T.
Verified purchaseReviewed 6/30/21, United States.
This was the first time I purchased a reconditioned phone. When it arrived just two days after I purchased it, it had a small crack in the screen. Within minutes of filing a claim, the Selling was back in contact with me apologizing for the condition of the phone at 7pm on a Thursday night. They told me they could not sent me a replacement without first receiving the phone back (company policy). If it needed a replacement quicker, I could purchase a second phone and they would refund me once the first defective phone was received back. Well I purchased a second phone, and they shipped it with in minutes of receiving the order at 7:30pm on a Thursday night. I got the phone on Monday and it was in perfect condition. It is truly li k e a new phone without the box. By wed night, they received the first oh I ne back and credited me for the phone and the $5 dollar shipping on the first phone. I can't not say enough about the great service and response to me issue. I would definitely recommend purchasing a reconditioned phone from Back Market.
Condition
Excellent
Purchased
6/17/21
Jeremy L.
Verified purchaseReviewed 3/13/24, United States.
The Google Pixel 7 that I bought arrived quickly and was in almost new condition. The battery cycle count was at 27 and lasts a long time. Very happy with my purchase. In fact, I ordered a Pixel 6 for my wife. Hopefully it's in as good of shape as this one when it comes in. The only thing it came with was the charging cord, but it was brand new.
Condition
Excellent
Purchased
2/25/24
Tom G.
Verified purchaseReviewed 5/31/22, United States.
Fast and responsive system speed, good GPS antenna (works under a car roof), plenty of memory storage, and battery life is excellent. No SD card, but internal memory is sufficient for my purposes. After leaving the phone on for 8 hours but not using it, battery is still at 90%. Battery charges quickly, even from a 1 amp charger. Form factor is a little larger than I'd prefer, but not big.
Condition
Excellent
Purchased
5/16/22
James N.
Verified purchaseReviewed 5/1/22, United States.
I bought a Google Pixel 5 through Back Market to replace a 5-year-old Samsung Galaxy S7. The phone I ordered was said to be in excellent condition, and it looks brand. The price was about $350 which seems reasonable to me for a reconditioned phone. Everything works well. This phone is similar to my old S7 in many ways, but it does have 5G which is a step up. Google's OS and camera seems a little less customizable than Samsung's, but I am still getting used to it so I expect it to be fine in the long run. I did have to buy a new set of Bluetooth headphones, since the phone has no headphone jack. This will take some getting used to. I've had to change all the charger cords are changing from Micro USB to USB Type C. The phone did come with one nice Type C cord.
Condition
Excellent
Purchased
4/16/22
David T.
Verified purchaseReviewed 2/7/22, United States.
I ordered an Samsung Galaxy S20 5G in very good condition from Omnipoint Mobility Solutions, however, I would rate it as excellent! The phone was indistinguishable from new. Unfortunately, I returned the phone under the 30 day refund policy because the Verizon locked edition did not provide for use of an SD expansion card something I did not anticipate! The return was handled flawlessly by BackMarket and Omnipoint! I have since ordered and received a different model phone from Omnipoint through BackMarket and highly recommend purchasing through these sellers.
Condition
Excellent
Purchased
1/21/22
Robert S.
Verified purchaseReviewed 1/27/22, United States.
Phone was delivered on time and easy to track, the quality was rated as "fair" but I found the cosmetic condition to be better than that :^) Seller threw in a braided USB cable too. Great value!
Condition
Fair
Purchased
1/21/22