PHILLITECHNO LLC's customer reviews

4.1/5

56 verified reviews in the last 6 months.

  • 100%
  • 72%
  • 9%
  • 14%
  • 5%

  • D

    Dennis S.

    5/5

    Reviewed in the United States on December 17, 2023

    Yah! Another great buy from BackMarket. The response time of this computer is amazing and I am so happy with this purchase. Of course, all of my electronics have come from BackMarket - computer, telephone (times 2) ipad ((x2) - all are great and I wholeheartedy recommend for any refurbished items.
    Dell Optiplex 9020 Core i7 3.4 GHz - SSD 500 GB RAM 32GB

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    Purchased on November 27, 2023

  • K

    Kaitlyn P.

    5/5

    Reviewed in the United States on April 9, 2024

    Love thinkpads, and I have had an excellent experience with refurbished think pads. Been using this one for about a month and I’ve had no issues. Product was delivered timely and well packaged
    Lenovo X1 Carbon 14-inch (2012) - Core i5-5300U - 8 GB - SSD 128 GB

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    Purchased on March 24, 2024

  • M

    Matthew T.

    4.2/5

    Reviewed in the United States on April 17, 2024

    Product is marketed as a 2020 model laptop. It was also marketed as being non-touch screen. 2 details that were misrepresented. I confirmed with Dell that this laptop was only manufactured in 2018. I dug deeper and confirmed that this specific laptop was shipped in 2019. The product was misrepresented by the seller. I would avoid this seller as they are misrepresenting their products, and not repsonsive to inquiries by customers or backmarket. Backmarket refuses to offer a partial refund. The laptop is in "very good" condition as advertised, and I may have gotten lucky. There's no reason to return the laptop as it is in working order. Backmarket's best approach (after the seller became nonresponsive to inquiries regarding the age of the laptop) was to offer a 5% discount on a future purchase to rectify the situation. However, returning the laptop would mean I would have to engage in another risky transaction on this website. It seems Backmarket does not vet their sellers properly, and does not monitor listings for accuracy and misrepresentations.
    Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GB

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    Purchased on April 3, 2024

  • N

    Noah G.

    4.6/5

    Reviewed in the United States on November 3, 2023

    This site allowed me to buy something that worked without breaking the bank for a brand new model. I’m so thankful that my money was able to go the distance that I needed, and I didn’t have to spend a fortune for a product that would have performed the exact same. 10/10
    Dell Latitude 7480 14-inch (2017) - Core i5-6300U - 16 GB - SSD 256 GB

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    Purchased on October 27, 2023

  • D

    Dauntrel A.

    4.6/5

    Reviewed in the United States on April 1, 2024

    A great Upgrade from my Dell 3020 to the Xe2. I put an Rx 6400 GPU in alongside a 16 gigabyte’s of ram into the Xe2, Runs AAA Games great. This was my first purchase from Back market and I believe I will be back for more cool electronics:)
    Dell Optiplex Xe2 Core i7 3.1 GHz - HDD 1 TB RAM 8GB

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    Purchased on March 11, 2024

  • C

    Clifford K.

    4.2/5

    Reviewed in the United States on January 29, 2024

    It works well now. It wasn't easy to get to this point. I wish the product description had told me what other equipment would be essential. After my computer arrived, I had to buy a network cable, a keyboard, a mouse, and a particular video cable. To get the right accessories I had to do research into the computer model. Please make the product description more helpful.
    Dell Optiplex 9020 Core i7 3.4 GHz - SSD 500 GB RAM 32GB

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    Purchased on December 13, 2023