PHILLITECHNO LLC's customer reviews

Product is marketed as a 2020 model laptop. It was also marketed as being non-touch screen. 2 details that were misrepresented. I confirmed with Dell that this laptop was only manufactured in 2018. I dug deeper and confirmed that this specific laptop was shipped in 2019. The product was misrepresented by the seller. I would avoid this seller as they are misrepresenting their products, and not repsonsive to inquiries by customers or backmarket. Backmarket refuses to offer a partial refund. The laptop is in "very good" condition as advertised, and I may have gotten lucky. There's no reason to return the laptop as it is in working order. Backmarket's best approach (after the seller became nonresponsive to inquiries regarding the age of the laptop) was to offer a 5% discount on a future purchase to rectify the situation. However, returning the laptop would mean I would have to engage in another risky transaction on this website. It seems Backmarket does not vet their sellers properly, and does not monitor listings for accuracy and misrepresentations.

A great Upgrade from my Dell 3020 to the Xe2. I put an Rx 6400 GPU in alongside a 16 gigabyte’s of ram into the Xe2, Runs AAA Games great. This was my first purchase from Back market and I believe I will be back for more cool electronics:)

It works well now. It wasn't easy to get to this point. I wish the product description had told me what other equipment would be essential. After my computer arrived, I had to buy a network cable, a keyboard, a mouse, and a particular video cable. To get the right accessories I had to do research into the computer model. Please make the product description more helpful.

other than me be worried in the beginning about the shipping. I did get it a day early and so far (3 hours in) it looks and seems great.

First experience purchasing electronics outside of my trusted comfort zone and it was better than anticipated. The product was in excellent condition, works wonderful and shipping was prompt!

I am very happy with the quality of the laptop. I recommend anyone to buy from here without any hesitation.

Awesome, my first buy. Looking forward for many more, especially those super duper laptops. Thanks guys.

Think Pad E14 awesome and looks brand new 👌 😀 Fast delivery well packaged Only thing is there is so much to choose from hard to decide which one is for you.

Had a great experience buying from Back market. I've been recommending them to everyone I hear saying they need a new phone or computer.