PHILLITECHNO LLC's customer reviews

158 verified reviews in the last 24 months.

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  • C

    Collin C.

    Purchased on August 19, 2024

    Verified purchase

    The item exceeded the “excellent”condition description. So far it runs beautifully and has exceeded expectations. The item also arrived a day earlier than expected. The item was packaged neatly and securely. It felt like I opened and turned on a brand new laptop. I would recommend this seller/refurbisher and will definitely buy from them again in the future.

    Reviewed in the United States on August 26, 2024

    Dell Latitude 5491 14-inch (2018) - Core i5-8400H - 16 GB - SSD 256 GB
  • D

    Dennis S.

    Purchased on November 28, 2023

    Verified purchase

    Yah! Another great buy from BackMarket. The response time of this computer is amazing and I am so happy with this purchase. Of course, all of my electronics have come from BackMarket - computer, telephone (times 2) ipad ((x2) - all are great and I wholeheartedy recommend for any refurbished items.

    Reviewed in the United States on December 17, 2023

    Dell OptiPlex 9020 Core i7 3.4 GHz - SSD 512 GB RAM 32GB
  • M

    Matthew A.

    Purchased on May 16, 2025

    Verified purchase

    Fantastic, powerful laptop that still runs circles around today's lower-to-mid-range models, yet cost a fraction of the price. Arrived in pristine condition and in damage-proof packaging. Couldn't be happier!

    Reviewed in the United States on June 20, 2025

    Dell Latitude 5591 15-inch (2018) - Core i7-8850H - 16 GB - SSD 512 GB
  • V

    Vincent C.

    Purchased on April 29, 2025

    Verified purchase

    Very happy. 9/10 Pros: - Great condition, looks brand new, functions great! - Quick delivery - Lived up to the expectations. Cons: - Some of the top number keys don’t fully register when I press them. I use the keypad instead. - When on zoom my camera will randomly get funky and fuzz out with some green. I use my own webcam instead. Neither of these issues concern me. I’m very happy. 😃

    Reviewed in the United States on May 11, 2025

    Dell Latitude 5500 15-inch (2020) - Core i7-8665U - 16 GB - SSD 512 GB
  • S

    Shaun H.

    Purchased on December 16, 2024

    Verified purchase

    i love the computer and that it has the latest hardware. Its working great and a huge help and leap forward. I guess the only drawback is that the processors are not compatible with the latest version of Windows 11 and as such the operating system cant be any further updated but thats not a big deal for me at this point. I've run Windows 7 desktops before with no problems. Anyway Thankyou, bottom line Iam more than satisfied and I thank you. Have a happy new year! Shaun

    Reviewed in the United States on December 29, 2024

    Dell Latitude 5580 15-inch (2018) - Core i7-7820HQ - 16 GB - SSD 512 GB
  • A

    Andre R.

    Purchased on February 12, 2025

    Verified purchase

    I originally purchased this laptop as to have for when I am away from home to be able to write with. I was pleasantly surprised to see that it had a low level graphics card in it as well and didn't just rely on the integrated graphics from the CPU. I guess I may have missed that detail while I was looking it up. But, knowing that I can install some of my Steam games on it and play them while I'm away from home as well was definitely welcomed. Top that off with the fact that it came in very good condition and I am a happy customer.

    Reviewed in the United States on March 5, 2025

    Dell Latitude 5590 15-inch (2018) - Core i7-8650U - 16 GB - SSD 512 GB
  • G

    Gage B.

    Purchased on November 4, 2024

    Verified purchase

    I bought it for home use, but with how good the hardware is and how small the profile of the machine is, I'm most likely going to be using it as a travel PC aswell. It's quite an impressive little slab. Handles everything well, except mid-high end gaming. Of course, I wasn't expecting it too be able too based on the specs, but for literally every other function it's perfect.

    Reviewed in the United States on November 18, 2024

    Dell Optiplex 7090 Micro Desktop Core i5 3.1 GHz - SSD 512 GB RAM 16GB
  • S

    Skyler M.

    Purchased on September 21, 2023

    Verified purchase

    The laptop works great but the battery life is the worst so I think I'll open it up myself and replace the battery and probably the storage two but the battery seriously dosent even last a hour it was supposed to be refurbished but other than that the laptop runs really well has great specs for the price and overall I'm very happy with the product

    Reviewed in the United States on October 11, 2023

    Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GB
  • M

    Martha G.

    Purchased on April 26, 2025

    Verified purchase

    This is my second Dell Latitude purchase on Back Market. My first was in 2018, and it has been a reliable workhorse for 7 years. Since it is getting older, and I depend on it so much, I decided to get another one and make my old one the backup.

    Reviewed in the United States on May 18, 2025

    Dell Latitude 5590 15-inch (2018) - Core i5-8350U - 16 GB - SSD 512 GB
  • M

    Matthew T.

    Purchased on April 3, 2024

    Verified purchase

    Product is marketed as a 2020 model laptop. It was also marketed as being non-touch screen. 2 details that were misrepresented. I confirmed with Dell that this laptop was only manufactured in 2018. I dug deeper and confirmed that this specific laptop was shipped in 2019. The product was misrepresented by the seller. I would avoid this seller as they are misrepresenting their products, and not repsonsive to inquiries by customers or backmarket. Backmarket refuses to offer a partial refund. The laptop is in "very good" condition as advertised, and I may have gotten lucky. There's no reason to return the laptop as it is in working order. Backmarket's best approach (after the seller became nonresponsive to inquiries regarding the age of the laptop) was to offer a 5% discount on a future purchase to rectify the situation. However, returning the laptop would mean I would have to engage in another risky transaction on this website. It seems Backmarket does not vet their sellers properly, and does not monitor listings for accuracy and misrepresentations.

    Reviewed in the United States on April 17, 2024

    Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GB